★ Back-End Team Leader | Chatbot

• Business Level Japanese REQURIED (N2 Level)

◆ Fully Remote Work

◆ Famous Venture Company

◆ Global Business & Global Environment

◆ Annual Salary: 6 million ~ 8.5 million yen.

【About the company】

The company is a venture firm with the mission of "weaving information with people and technology to bring excitement to everyday life." As a SaaS company focused on marketing, they support clients in maximizing their Customer Lifetime Value (LTV).

Through their proprietary two-way communication tool, they can provide end-to-end support, from customer acquisition to CRM, aiming to maximize the customer's brand experience. They continue to evolve and expand as a company alongside market growth, including integrating highly advanced AI technology.

This environment allows you to link your career growth with the company's expansion and take on new challenges. They welcome individuals who are ready to grow continuously with a sense of "excitement."

【Business】

①Development and operation of self-developed chat forms

Maximize brand experience, effectiveness, and conversion rates through online customer service for marketing issues of companies in various industries such as D2C, beauty, education, human resources, and finance.

②LINE Official Account Induction Solution: This solution guides users who abandon an LP (landing page) to an official LINE account. Through content like diagnostics and questionnaires, it introduces them to products and services that align with their higher interests.

③Chat-Type Entry Form for Maximizing Ad Effectiveness: This is a chat-based entry form designed to significantly increase CVR (Conversion Rate/Purchase Rate) for maximum advertising effectiveness. Both this and the previous solution are SaaS products, and there are currently only a few companies offering payment services in Japan.

④LINE Follow-Up Communication Service: This service supports customer retention through follow-up communication on LINE. It enhances the initial brand experience by leveraging insights into product purchase reasons and usage frequency, and it allows these unique insights to be used for improving various marketing initiatives.

⑤Chat Form for Retention Support: This service helps retain customers by eliciting reasons for cancellation or honest feedback through a chat form and then presenting solutions. It can operate even at night, further enhancing the brand experience.

⑥AI-Powered Conversational Commerce Product: This product supports user purchasing behavior through conversational commerce that utilizes Generative AI.

【 Job Description】

■Recruitment Background

To boost product development speed and quality, the company has rapidly expanded its engineering organization by bringing development in-house from offshore. As the engineering team grew from about 10 to 30-40 members, the need for more management talent has become critical.

They are looking for someone who can enhance organizational management, focusing on areas like enabling junior to mid-level members and increasing visibility into project progress. The goal is to find a leader who can improve productivity and maximize outcomes for an organization of this size.

■Responsibilities

Coordination of development projects with stakeholders

*Stakeholders: Task allocation and management to business managers, PdM, CS, and other members

Management of development tasks such as independent projects and bug fixes

Training of team members

Development work

*Projects that cannot be solved by own assignments or members, etc.

■Languages used:

Backend: ,JQuery) ,, ), PHP(Laravel)

Frontend: JavaScript(JQuery),TypeScript(React,)

AI: Python

Cloud infrastructure: Azure

Database: MongoDB, AtlasDB

Analysis infrastructure: Zoho Analytics, BigQuery, Google Cloud Storage

CI: Github Actions

Source code management: GitHub

Monitoring : Datadog, Sentry, New Relic

UI/UX : Figma

Backlog Management : Backlog, Jira

Communication : Slack, Notion, miro, Zoom

■Background of Technology Selection

The company's products are primarily built on a backend. In the initial phase, their services were developed using JavaScript ) and PHP (Laravel).

A few years ago, they made a strategic shift to TypeScript as their main language. This decision was driven by the clear advantage TypeScript offers in development efficiency for services with teams exceeding dozens of engineers, compared to JavaScript.

Currently, the Japan-based teams utilize TypeScript (React, , ), while offshore teams continue to use the initial phase's technology stack.

The company is now planning a comprehensive re-architecture to T3 Stack, aiming to reconstruct their services around TypeScript ). Moving forward, new services will also be primarily developed using TypeScript ). It's worth noting that Python is exclusively used for the AI components within their products.

【Position Highlights】

You'll get to work in a role where product growth and your personal development go hand in hand. You'll gain valuable management experience within a rapidly expanding development organization.

Your career progression could follow a path from Team Leader → Engineering Manager (EM) → VP of Engineering (VPoE).

【Engineering Organization】

The company's engineering organization consists of approximately 45 members, boasting both diversity and specialized expertise. Each team operates with a small, agile structure of around 3 to 5 people, fostering high communication density and mobility.

The team is characterized by its global and inclusive environment, with members from various residential regions, nationalities, and ethnic backgrounds.

Currently, they have achieved complete in-house development across all development domains, establishing a product development system that is both faster and more flexible.

【Team Culture】

Many members have flexible work styles, such as local work and full remote work.

Mainly chat communication via Slack

Daily consultations are resolved as needed by using Huddle.

Foreign nationals are also members of the team and actively communicate in English.

Proactive in introducing cutting-edge technology, while considering the introduction of technology as a means rather than an end

【 Requirements】

Required

Team management experience

1+ years of experience operating/improving the same service

Experience in back-end development of web services utilizing a statically typed language (e.g. Java, Go, TypeScript): 3+ years

Or experience in back-end development of web services utilizing dynamically typed languages (e.g. PHP, Ruby, Python): 5+ years

■Experience communicating and negotiating with the business side

*Language skills equivalent to JLPT N1 level

Preferred

Experience in managing 5+ people

Experience in Agile/Scrum development

Experience in managing development teams for SaaS products

【Working Hours】

Flextime System

【Holidays】

・Saturday/Sunday/National Holiday

・Annual Paid Leave

・New Year Holiday

・Parental Leave

・Congratulations & Condolence Leave

【Welfare】

• 5,000 yen/month remote work allowance

• Up to ¥10,000/month allowance for book purchases

• Remote work environment enhanced by remote HQ

Reference

• Various qualification allowances for engineering-related qualifications

• GitHub Copilot For Business , GitHub Copilot X for full-time engineers

• OpenAI paid account (application required)

Communication allowance (5,000 yen per month)

Commuting allowance: commuting expenses paid (up to 30,000 yen)

Housing allowance: Rent subsidy system (conditions vary depending on years of employment)

*Rent subsidy...20,000 yen (within 3km radius) for those who have worked for less than 3 years, 30,000 yen (no distance specified) for those who have worked for more than 3 years

Social insurance: fully provided

Paid holidays are encouraged (e.g., anniversaries, GW, etc.)

In-house massage (once a month, company pays the cost)

Celebration and condolence expenses (congratulatory and sympathy money)

Maternity and paternity leave

Lunch subsidy

Lending of PCs

Second job: Permitted (subject to company regulations)