Job Description
Position: Vice President
Location:
Tokyo (office-based)
Employment Type:
Permanent, Full-Time
Direct Reports:
Operations Team
Company Overview
The client is a
global pharmaceutical and life sciences benchmarking and advisory firm
, operating across multiple continents. The organisation supports pharmaceutical and biotech clients through a highly specialised, data-driven benchmarking and audit methodology, built on a large global database of face-to-face observations and performance metrics. Their work focuses on accelerating performance and improving strategic alignment across
commercial, medical, market access, and account planning execution
. Due to the niche nature of their offering and strong client demand, the business is in a
high-growth phase
, creating opportunities for senior leaders to play a key role in shaping operations and scaling delivery capability.
Role Purpose
This role acts as both a
strategic partner and operational leader
to the Japan Country President. As the Japan business continues to expand its service offering and delivery scope, this individual will lead
operational excellence
, aligned closely with global operations.
A core part of the role is
building and strengthening project delivery capability
, developing team members, and ensuring high-quality execution across client engagements as the organisation moves into its next phase of growth.
Key Responsibilities
- Provide operational leadership and direction to Project Management, Analysis, and Field Operations teams.
- Partner with the Japan Country President on P&L oversight, including participation in quarterly business reviews and monthly leadership meetings.
- Support annual forecasting and business planning processes for the Japan business.
- Work closely with Global Operations leadership to align on best practices, processes, standards, and systems, driving consistency and efficiency across the organisation.
- Collaborate with the Global Client Partnership team and delivery teams to manage senior client relationships, with a focus on client satisfaction and operational quality.
Step in to lead project delivery where Project Directors or Project Managers face capacity constraints. This includes:
Brand performance analysis and hypothesis development
- Sense-checking workbooks and outputs with clients
- Project brief and debrief preparation and refinement
- Delivery of final client presentations
Essential Skills & Experience
- Background in in-house pharmaceutical sales management, marketing leadership, business unit leadership, or management consulting, with strong senior-level client exposure.
- Experience operating at a senior leadership level, including people development, coaching, and performance management.
- Commercially minded and results-focused, with the ability to support business growth and client retention.
- Strong interpersonal and communication skills, able to adapt style to different audiences and clearly "tell the story" behind insights.
- Credibility and confidence engaging with senior stakeholders within client organisations.
- Comfortable working independently while leading and developing teams.
- Demonstrates gravitas, judgement, and the ability to challenge constructively and deliver practical solutions.
The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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