- Coordinate the incident management resolver teams and assign roles and tasks according to the severity and urgency of the incident
- Follow the established incident management procedures and best practices, and ensure compliance with IT policies and standards
- Escalate major incidents to senior management and relevant stakeholders, and provide regular updates and reports
- Document and maintain records of all incidents and their resolutions, and identify trends and patterns
- Evaluate and improve the incident management process and tools, and provide feedback and suggestions
- Provide training and guidance to the incident management team and other IT staff on incident management practices and protocols
- Collaborate with other IT teams and departments to ensure alignment and integration of IT services and processes
- Own and drive the resolution of incidents by leading the technical and functional teams, facilitating collaboration and communication, and ensuring timely and effective actions
- Track and report on the progress and status of incident resolution, and communicate any risks, issues, or delays that may affect the service restoration
- Ensure that the incident resolution meets the agreed service level agreements (SLAs) and quality standards, and verify the satisfaction of the end users and stakeholder
- Conduct post-incident reviews and lessons learned sessions and implement the improvement actions to prevent recurrence of similar incidents (変更の範囲) 会社内での全ての業務 【就業環境に関する要件 / Specific Physical or Environmental Requirements】 (OR) At Astellas we recognize the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines. 【応募要件 / Qualifications】 CISM
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Tokyo SecureWorks Japan K.K. (7250) Full timeSecureworks (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, ...
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Tokyo Rakuten Full timeDescription · : Department Overview In Rakuten, security and safety of the Internet services of our group are guaranteed by the Cyber Security Defense Department (CSDD). CSDD covers all aspects of the Secure Development Life Cycle (SDLC) and operation security for all the servi ...
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Koto City Renesas Electronics Full time· Job Description · 1. Lead and support the ISD (Information Systems Division) colleagues working in Finance Costing and all related tools. · 2. Be the main responsible / interface between the defined business key users and the ISD Enterprise Applications Finance team. · 3. Supp ...
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Chiba Kuehne+Nagel jobs.contract_type_full_time, PermanentJOB DESCRIPTION You will be part of our Contract Logistics team, adding your expertise to the delivery of Operational Excellence. Your Role · You will be responsible for the overall performance of an operational site in order to achieve all agreed financial + operational obje ...
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Chiba Kuehne+Nagel jobs.contract_type_full_time, PermanentJOB DESCRIPTION You will be part of our Contract Logistics team adding your leadership expertise + skills to the delivery of Operational Excellence. Your Role · You will be responsible for the overall performance of an operational site in order to achieve all agreed financial ...
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Chiba QVC jobs.contract_type_full_time - RegularR66582-EN Shift Team Leader, E-service Contact Center, Customer Services · JP, Chiba, Chiba · Job ID: R66582-EN · Posted: October 14, 2023 · Regular · FullTime · QVC– · Customer Service & Experience– · JP85252 Shift Team Leader, E-service Contact Center, Customer Services · ...
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Chiba FedEx Full timeThe People Operations Specialist will act as a business partner and will work closely with functional Management Teams in Japan. · He/She will build and develop effective relationships with key stakeholders across the business in order to achieve optimal business outcomes, perfo ...
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Chiba QVC jobs.contract_type_full_time - RegularR72025-EN Manager Live Producer · JP, Chiba, Chiba · Job ID: R72025-EN · Posted: November 10, 2023 · Regular · FullTime · QVC– · TV Broadcasting & Production– · JP85152 Supervise the team in charge of live operations with a focus on keeping consistency with TV production pla ...
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Chiba Kuehne+Nagel jobs.contract_type_full_time, PermanentJOB DESCRIPTION You will be part of our Customs Clearance Team to add your expertise + skills to the delivery of Operational Excellence. Your Role · You will be responsible for working closely with internal stakeholders + vendors (sub-contractors) to arrange + approve value a ...
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Chiba Disney Experiences Fixed-TermRésumé du poste: · Overview · Walt Disney Attractions Japan (WDAJ) focuses on bolstering Disney's premium brand through active engagement with Oriental Land Company (OLC) in the licensing relationship for Tokyo Disney Resort. · The Brand Integration and Marketing Communications ...
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Product Planner
4日前
Chiba QVC jobs.contract_type_full_time - JP-1R73968-EN Product Planner · JP, Chiba, Chiba · Job ID: R73968-EN · Posted: April 5, 2024 · JP-1 · Full Time · QVC– · JP85031 · マーチャンダイジング部 プロダクトプランナー · 1)職務内容 · 年間~番組1時間ごとの商品の販売計画、新商品のローンチ計画(オンエアー計画)の立案。 · また、テレビ制作関連チームや商品買い付け(バイヤー)チーム、販売促進チームと連携し、 · 既存商品の拡販方法・販売戦略を立案していただきま ...
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Chiba QVC jobs.contract_type_full_time - RegularR74450-EN Senior Total Rewards Partner Japan & China · JP, Chiba, Chiba · Job ID: R74450-EN · Posted: May 10, 2024 · Regular · Full Time · QVC– · JP85558 · Who we are? · The Qurate Retail Group (QRG) offers the most engaging shopping experiences, combining the best of retail ...
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Chiba QVC jobs.contract_type_full_time - JP-1R74657-EN Researcher, Customer Insights & Analytics · JP, Chiba, Chiba · Job ID: R74657-EN · Posted: May 29, 2024 · JP-1 · Full Time · QVC– · JP86093 · Junior Researcher participates and/ supports in design of projects and conducts research projects in support of global prima ...
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Chiba Ikea Full timeJob ID: · Date posted: 09/05/ · What you'll need to have · Required Qualifications · Minimum 3 years of experience in Media Planning (classical/digital), media strategy, budget managemenet, measurement of performance / analytical understanding, · Experience in stakeholder man ...
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Chiba FedEx Full timeApplies specialised expertise to execute and review specific processes and procedures within and across departments, supporting the achievment of divisional and corporate objectives. Actively participate in or lead the design, development, and implementation of processes within t ...
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Chiba Disney Experiences RegularJob Summary: · Job Role: · The Specialist role for the General Administration Division at Walt Disney Attractions Japan is responsible for inbound and outbound travel arrangements. · The position will be a one-year contract with possible full-time employee renewal up to a tota ...
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Ichihara DupontJOB DESCRIPTION At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers aro ...
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Ichihara DupontJOB DESCRIPTION At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers aro ...
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Chiyoda-ku Nomura Securities CO., LTD.コンテンツ・カンパニー Content Company · 【CCデジタル企画室】企業経営者向けプロダクトのITサービスマネージャー · Senior Associate / Vice President 職務内容 · Job Description 部の紹介、概要: · CCデジタル企画室は、コンテンツ・カンパニーのデジタル戦略およびITシステムに関する企画立案と推進を担当しており、「データ」と「デジタル技術」を活用して、コンテンツの価値を最大化する仕組みを構築することをミッションとしています。 · 経産省のDX定義に基づき、「顧客や社会のニーズを基 ...
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Yokohama BSI フルタイムGreat that you're thinking about a career with BSI · Responsibility of the role · コンサルタントとしてData Governance分野(データ・ガバナンス/プライバシー・ガバナンス, インシデント・レスポンス、デジタル・フォレンジック等)のコンサルティングサービスを提供することを主たる業務とする。 · Data Governance分野を中心に、顧客のニーズや状況を踏まえた提案・マーケティング活動を主導する。また、外部ビジネスパートナーの開拓や良好な関係構築を推進し、共 ...
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Chiyoda-ku Nomura Securities CO., LTD.グローバル・マーケッツ Global Markets · 【GM企画部】グローバル・マーケッツ エクイティ内部管理責任者 · Vice President / Executive Director 職務内容 · Job Description 部の紹介、概要: · グローバル・マーケッツ企画部は、グローバル・マーケッツビジネスの業務に係る戦略・企画立案、管理、事務、各種サポート及び関連各部、関係会社等との連絡調整並びに渉外に関する事項等を担っています。 · (但し、本職責につきましてはエクイティ傘下部署にも兼務して頂く可能性があります) 担当業務、責務 ...
