Summary
Hotel Introduction
Andaz Tokyo is a luxury lifestyle hotel located in Toranomon Hills, one of Tokyo's most vibrant business districts.
We are part of the global Hyatt family, known for delivering personalized and heartfelt hospitality.
Our hotel blends modern design with Japanese culture, offering unique experiences to every guest.
Team members enjoy a creative, inclusive, and globally connected work environment.
If you're passionate about service and want to grow in a dynamic international setting, Andaz Tokyo is the place for you.
6 months program.
Fulfill the brand promise and consistently deliver excellent guest service.
Provide outstanding service to internal customers when needed.
Be well-versed in the hotel's products, services, and policies.
Handle guest and internal inquiries and complaints politely and efficiently, ensuring satisfactory resolution.
Maintain positive relationships with guests and colleagues.
Personally ensure guests receive the best service during check-in and check-out.
Accurately manage guest history and pre-register guests when necessary.
Welcome and guide guests warmly as a Lobby Host.
Greet VIP guests in the Andaz Lounge as a Lounge Host.
Check amenities and room conditions for VIP arrivals.
Share VIP guest information with all departments to ensure personalized service.
Support the Guest Experience Team Leader and Manager with their tasks.
Program Highlights
OJT for Front Office Operation.
To learn Japanese hospitality mindset " OMOTENASHI"
Qualifications
Qualifications
Education:
bachelor's degree or equivalent in hospitality/related field
Language
Skills:
a good working knowledge of English and proficiency in local language is an advantage
Experience:
relevant internship & work experience in hotel or hospitality operations is an advantage
Skills:
strong communication & interpersonal skills, creative problem-solving, and cultural awareness
Personal Attribute:
passionate about hospitality, high adaptability & resilience, and curious about global hospitality trends. having interest in Japanese culture.
Show more Show less
-
Tokyo ANdAZ InternshipSHIP¥1,800,000 - ¥2,500,000 per yearAndaz Tokyo is a luxury lifestyle hotel located in Toranomon Hills, one of Tokyo's most vibrant business districts. We are part of the global Hyatt family, known for delivering personalized and heartfelt hospitality. Our hotel blends modern design with Japanese culture, offering ...
-
Front Office
3日前
Tokyo Hyatt Centric ¥5,500,000 - ¥9,000,000 per yearYou will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist th ...
-
Front Office
1ヶ月前
Tokyo Hyatt Centric ¥2,500,000 - ¥5,000,000 per yearFront Office associates are responsible for the guest registration process and communication of hotel services and promotions. · A minimum of a Diploma in Hospitality, Tourism Management or a relevant field. · Good working knowledge or OPERA software will be considered an asset. ...
-
Tokyo Brunswick Group ¥300,000 - ¥600,000 per yearWe are seeking a Part-Time Intern to join our Tokyo office for a six-month internship. This role is designed for university students with a strong interest in technology, communications, and global affairs. · As an intern, you'll be embedded in a supportive and inclusive team env ...
-
Tokyo JERA Global Markets ¥7,000,000 - ¥21,000,000 per yearWe are seeking a Front Office Software Engineer to join our team in Tokyo. The successful candidate will focus on delivering immediate and incremental value to the power trading desk by enhancing existing platforms and developing new capabilities. · The ideal candidate will have ...
-
Chiyoda HCLTech ¥5,000,000 - ¥15,000,000 per yearThe Functional SME – FO/MO provides domain expertise across trade capture, execution, risk monitoring, P&L, position management, and trade validation. · The SME ensures smooth trade flow from Front Office order management/execution platforms into Middle Office risk and confirmati ...
-
Front Office
6日前
Tokyo Hyatt Centric ¥3,000,000 - ¥4,500,000 per yearThe Assistant Manager - Front Office is responsible to assist · the Front Office Manager in managing the day-to-day · operation of the Front Desk at Hyatt Centric Ginza. ...
-
Tokyo Aman Full timeJoin our team in Janu Tokyo, a hotel within Tokyo's Azabudai Hills, an area alive with creativity and exceptional bars, eateries and energy that inspires new kinds of joy. · Manage Front Office operations, coordinating activities and resolving guest inquiries and requests. · Ensu ...
-
Front Office
2週間前
Tokyo Hyatt Centric ¥3,000,000 - ¥4,500,000 per yearFront office associates are responsible for the guest registration process and communication of hotel services and promotions. · ...
-
Tokyo Grand Hyatt ¥4,000,000 - ¥8,000,000 per yearWe are seeking a Front Office Manager to oversee the front office operations and ensure they meet Hyatt International Brand Standards. The ideal candidate will have business-level English, basic PC skills, good communication skills, a broader perspective, and leadership skills. · ...
-
Tokyo Brunswick Group ¥3,000,000 - ¥6,000,000 per yearWe are seeking a Part-Time Intern to join our Tokyo office for a six-month internship. This role is designed for university students with a strong interest in technology, communications, and global affairs. · Conduct research on companies, industries, and emerging technologies · ...
-
Tokyo The Unbound Collection by Hyatt ¥3,000,000 - ¥6,000,000 per yearFront Office Team Leader at Hotel Toranomon Hills. At least 2 years of experience at the front desk, English speaking customer service skills, and flexibility to think and act flexibly to meet guests' needs. · ...
-
Greater Tokyo Area Aman ¥2,500,000 - ¥5,500,000 per yearJoin our team in Janu Tokyo, a 122-room hotel with eight dining and entertainment venues and a 4,000 sqm wellness centre. Manage Front Office operations, coordinating activities and resolving guest inquiries and requests. · ...
-
Tokyo, Japan Jefferies Financial Group ¥4,000,000 - ¥12,000,000 per yearJefferies, the global investment banking firm, has served companies and investors for over 50 years. The firm provides clients with capital markets and financial advisory services, institutional brokerage and securities research, and wealth and asset management. The job involves ...
-
Tokyo Caption by Hyatt ¥4,000,000 - ¥4,600,000 per yearWe are looking for a Front Office Team Leader who will be responsible for check-in and check-out, providing information about the hotel and surrounding area, handling phones and emails, training and caring for team members. We warmly welcome every guest and look forward to buildi ...
-
Tokyo BNY InternshipSHIP¥40,000 - ¥80,000 per yearWe're seeking future team members for our Chief Commercial Office Team with roles located in Tokyo. The BNY Summer Internship Program provides high-potential students with a well-rounded, rewarding 10-week internship experience, as well as an inside look into what it is like to w ...
-
Tokyo The Unbound Collection by Hyatt ¥3,000,000 - ¥4,500,000 per yearFront Office Team Leader at Hotel Toranomon Hills. Front Desk Operations, customer service, and guest satisfaction. · Front Desk Operations · Customer service · Guest satisfaction · ...
-
Tokyo, Japan BNY Mellon InternshipSHIP¥4,000,000 - ¥8,000,000 per yearThe BNY Summer Internship Program provides high-potential students with a well-rounded, rewarding 10-week internship experience, as well as an inside look into what it is like to work for a global financial services organization that has been innovating and serving clients since ...
-
Tokyo The Unbound Collection by Hyatt ¥2,500,000 - ¥3,500,000 per yearFront desk duties (check-in, check-out, reservation management, concierge service, etc.) · Able to pursue the comfort of each customer with enthusiasm and a hospitality mindset. · Able to provide customer service in English (English proficiency of daily conversation or above) · A ...
-
Tokyo CLSA InternshipSHIP¥3,000,000 - ¥6,000,000 per yearCITIC CLSA internship programme introduces successful candidates to international finance. We provide a comprehensive introduction to all front office and corporate functions with on-the-job experience in an area of the business most aligned with your career goals. · Connect with ...
-
Tokyo CLSA Internship¥3,000,000 - ¥5,000,000 per yearCITIC CLSA internship programme introduces successful candidates to international finance. We provide a comprehensive introduction to all front office and corporate functions with on-the-job experience in an area of the business most aligned with your career goals. · Connect with ...