Tokyo PERSOL CAREER BRS (Bilingual Recruitment Solutions)

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求人番号:JN 掲載日:

Senior Customer Systems Engineer|シニアカスタマーシステムエンジニア

グローバルな環境ながら、日系企業の文化も残り両方の良さを持つ半導体メーカー/英語スキル活かせる

万円 東京 製造(電子 / 電気 / 機械) テクニカルアドバイザー

募集要項

会社概要 同社は本社を海外に持つ多国籍半導体メーカーです。メモリ製品およびストレージソリューションの開発と製造を手掛けています。高度な技術と革新を駆使し、データセンター、モバイル、組み込みシステムなど、幅広い用途に対応する製品を提供しています。また、エネルギー効率や性能向上に注力し、持続可能な社会の実現に貢献しています。顧客のニーズに応じたカスタマイズサービスを展開し、高品質で信頼性のあるソリューションを提供することで、世界中で高い評価を得ています。

業務内容

同社は
グローバルな環境
の中で、主体性を重んじるフラット社風が特徴です。

有給休暇の取得のしやすさなど、良い意味での
外資系の風土
がある一方で、

歴史的背景から
日系企業の文化
も残っていることも大きな特徴です。

世界的に評価される優れた生産技術を持ち、革新的な技術開発を推進する同社にて、

新たなキャリアを築きませんか?
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■ポジションについて
お客様に卓越したサポートとサービスを提供するための重要なポジションです。

ロジックアナライザー、オシロスコープ、プロトコルアナライザーを使用して、メモリおよびストレージ製品に関連する複雑なシステムの問題を解決し、技術的なソリューションの提供をお任せします。

さらに、ラボの監督、監査の実施および機器の維持管理も担当します。

■具体的な業務内容

  • 技術サポート:

  • ロジックアナライザー、オシロスコープ、およびプロトコルアナライザーを使用して、メモリおよびストレージ製品(LPDDR5/DDR5/UFS/SSDなど)またはシステムに関連する問題を診断し、解決することで、お客様に専門的な技術サポートを提供します。

  • 顧客とのやり取り:

  • お客様と直接やり取りし、技術的な課題を理解し、指導を提供し、問題が迅速に解決されるようにします。

  • ラボ管理:

  • 機器の設置、保守、整理を含むラボ環境を管理します。安全および品質基準に準拠していることを確認するために、定期的な監査を実施します。

  • 文書管理:

  • ラボ機器、構成、および顧客とのやり取りに関する正確な記録を維持します。必要に応じて顧客レポートを作成および更新します。

  • トレーニング:

  • 機器やシステムの正しい使用方法や問題解決に関するトレーニングを、お客様、販売代理店、および同僚に提供します。

  • 協力:

  • R&D、プロダクトマネジメント、営業、販売代理店を含むクロスファンクショナルチームと密接に連携し、顧客からのフィードバックを伝え、製品改善に貢献します。

  • 継続的な学習:

  • 常に最新の業界動向、新しいメモリおよびストレージ技術、システムデバッグツールについて最新情報を維持します。

■働く環境

  • 月平均残業20時間以下
  • 年休127日

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応募条件

■必須条件:

  • 電気工学、コンピューターサイエンス、または関連分野の学士号または同等の経験
  • 3年以上のロジックアナライザー、オシロスコープ、プロトコルアナライザーを使用して、メモリ/ストレージ製品に関連する技術的な問題を解決した実績のある経験
  • ハードウェアおよびソフトウェアのデバッグツールと手法に関する強力な知識
  • 機器のメンテナンスや監査を含むラボ管理の経験
  • ビジネスレベル以上の英語スキル

給与 万円

勤務地 東京

BRSコンサルタント

Grace Rejante
Industrial & Life Science

メールでお問い合わせ



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