DESCRIPTION
Amazonでは、地球上で最もお客様を大切にする企業であることを目指しています。これに向けてモチベーションにあふれ、実行力の高い人材を必要としております。
今回、Amazonは、我々の輸配送チームのチャネル・チーム・リード (CTL)を募集しています。Amazonは世界において最も知名度の高いブランドの1つであり、数百万点に及ぶ商品を大切なお客様に向けて絶え間なくお届けしています。
(※チャネルとは、お客様へお荷物を配送するための手段や経路を指しています)
【Amazon Hub デリバリーパートナープログラム概要】
Amazonからの業務委託を受けた一般小売店を代表とする独立事業主(法人)・個人事業主の皆様が、地域に根差したビジネスを展開されている強みを活かして近隣のお荷物を配送頂き、サイドビジネスとして収入を得て頂くAmazonラストマイルの新しいビジネスモデルです。
Amazon Hub デリバリー ホームページ
Amazon Hub デリバリー パートナー様紹介動画
【Job Summary】
このチャネル・チーム・リード (CTL)のポジションは、愛知県名古屋市エリアを中心に、Amazonと業務委託契約を締結する配送ストアの開拓、契約、及び配送オペレーションを推進し、配送ストアのパフォーマンス管理やオペレーション計画の実行をサポートします。
このポジションで実現できること
・新規配送パートナー/ストアの開拓を通じて、Amazonの配送ネットワーク拡大に貢献
・新規配送パートナー/ストアとの協業を通じて、配送品質や顧客体験を改善
・オペレーションを直接支える役割として、目標に対しての改善や成果を実感できる
・多様な関係者との調整を通じて、営業・オペレーション双方のスキルを習得
【勤務地】愛知エリア
【パートナーシップマネジメント】
・新規配送パートナー/ストアの開拓および契約推進
・配送パートナー/ストアに対するAmazon配送モデルのトレーニングやコーチング
・配送パートナー/ストアの目標達成(配送量/配送品質)を実現
・配送パートナー/ストア訪問や派遣社員との連携を通じた信頼関係の構築
【オペレーション管理】
・配送パートナー/ストアの配送パフォーマンスをモニタリングし、定期的にレポート作成
・担当エリアにおける配送オペレーションから発生する日々のトラブル対応
・社内の関係部署と協業し、配送プロセスの改善を推進
【業務改善・効率化】
・パフォーマンス低下の原因分析と改善策の提案
・配送パートナー/ストアの契約継続率向上を目的とした施策の実行
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関連情報
・所属部門:ラストマイル(AMZL)
・勤務地: 中部エリアDS
・オペレーション部門のDEIの取り組み
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Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。
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BASIC QUALIFICATIONS
- 4年制大学卒、社会人経験2年以上
- ビジネスレベルの日本語力
PREFERRED QUALIFICATIONS
- 1年以上の物流、営業、コンサル経験など
- 周囲との円滑なコミュニケーションを通じて信頼関係を構築できる方
- フィードバックを前向きに受け止め、学びや改善に積極的に取り組める方
- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること
- ビジネスレベルのエクセル操作(基本的な関数やピボットテーブルが扱えるレベル)
- 【給与情報】 月額基本給306,000円以上(年俸を12分割支給) 時間外労働手当、深夜勤務手当、法定休日勤務手当分は労働時間に応じて支給される。 ※能力、資格、経歴、経験等を考慮し、面接後に最終決定
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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