A Snapshot of Your Day
A typical day in this role involves providing first-level technical support for wind turbines, acting as a bridge between service engineering and both internal and external customers. You'll handle basic troubleshooting for electrical, mechanical, software, and documentation issues, coordinate with local and headquarters teams to resolve problems quickly and respond swiftly to turbine shutdowns. The day may also include supporting the implementation of performance-improving solutions, assisting with new turbine commissioning, analyzing fault data, and ensuring compliance with safety and environmental standards. Occasionally, you may travel on-site to address urgent issues or support new tool rollouts, always focusing on efficient problem-solving and customer satisfaction.
How You'll Make An Impact
- Provide fast and effective first-level troubleshooting for wind turbine issues, including but not limited to electrical issues, mechanical issues, software issues, documentation issues and spare parts issues of multi-platform wind turbine
- Coordinate resources between local teams and headquarters to accelerate problem resolution and deliver efficient solutions.
- Support the implementation of retrofits and new solutions that enhance turbine performance and reliability.
- Assist in analyzing turbine availability and fault data, identifying trends, and recommending actions to prevent future issues.
- Assist in the new tools/applications rolling out in the region.
- Support the commissioning of wind turbines.
- Provide documentation and spare parts-related service to both internal and external customers.
- Protection of intelligence property during knowledge delivery to external customer.
- Ensure safety and environmental requirements are complied.
What You Bring
- A strong background in electrical engineering, mechatronics, or renewable engineering, bachelor's degree or above.
- 5+ years working experience in Industrial section.
- Used to engage in site work of Grid, Substation, Conventional power plant, Renewable energy power plant such as sales supporting, operations, commissioning, trouble shooting, etc.
- Qualifications and / or certificates as an electrical, electronic or mechanical technician or engineer.
- Good work attitude, teamwork awareness and customer-oriented sense.
- Self-motivated initiative and problem-solving capability.
- Intermediate or higher proficiency in English (written and verbal), with the ability to write clear reports and communicate technical information effectively.
- Accept 20% on-site travelling per year.
- wind farm-related experience preferred.
- Major component-related experience preferred, Generator/Converter/Transformer/Switch gear/Main bearing/Gearbox.
About The Team
We are an international team of experienced professionals from diverse areas, working together to ensure reliable wind turbine service and support Siemens Gamesa's mission of making renewable energy accessible. We learn from each other, share knowledge, and provide strong mutual support while driving innovation, customer satisfaction, and operational excellence for APAC region.
Who is Siemens Gamesa?
Siemens Gamesa is part of Siemens Energy, a global leader in energy technology with a rich legacy of innovation spanning over 150 years. Together, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. As a leading player in the wind industry and manufacturer of wind turbines, we are passionate about driving the energy transition and providing innovative solutions that meet the growing energy demand of the global community. At Siemens Gamesa, we are constantly seeking individuals to join our team and support our focus on energy transformation.
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by multiple nationalities. We celebrate character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Attractive remuneration package (fixed/variable)
- Comprehensive health and wellness benefits.
- Opportunities for professional development and continuous learning
- Flexible work arrangements to support work-life balance
- Inclusive and collaborative work environment.
- Employee recognition programs that celebrate success.
- Corporate defined contribution pension plan.
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