About The Role
Drake Business Services Asia is a leading provider of Office Support Services in Japan, enabling our
clients to focus on what they do best.
We're looking for a Reception & Office Services Associate candidate for a global tech company based in Chiyoda-ku to assist our client in delivering an exceptional visitor and concierge experience.
As a member of the Reception & Concierge team, you'll be responsible for managing greeting visitors, managing inbound calls, performing administrative duties, and providing a memorable visitor experience.
Why Join Our Team?
We value our team members and are committed to fostering your career aspirations. We offer:
- Opportunities to work within prestigious international brands.
- Regular performance reviews.
- Ongoing training and support.
- Strong career development opportunities.
- An employee reward and recognition program.
Responsibilities
In this role, you will be responsible for :
Reception Support
- Manage visitor appointments and registration procedures.
- Serve as the first point of contact for visitors and employees, providing courteous assistance.
- Issue building access badges and QR codes.
- Manage meeting room reservations.
- Handle phone calls and emails at the reception desk.
- Maintain tidiness and cleanliness of the reception area.
- Provide assistance for meetings or events (e.g., catering arrangements, cleanup) – currently not required.
Mailroom Support
- Receive, sort, and distribute incoming and outgoing mail, courier packages, and internal deliveries.
- Manage daily parcel deliveries from courier vendors.
- Handle delivery slips and records as needed.
- Assist with light tasks depending on workload.
Required Skills, Qualifications & Attributes
To be successful in this role, you'll need:
- At least 1–3 years of work experience in a receptionist or related administrative role.
- Friendly, cooperative, and proactive in communication.
- Proficient in PC skills, especially MS Outlook.
- Able to communicate in English and Japanese (both spoken and written).
- Capable of handling multiple tasks efficiently.
- A valid work authorization in Japan.
About Drake Business Services Asia
Drake Business Services Asia empowers businesses in Japan to focus on what they do best. We manage,
transform, and digitize time-consuming processes to improve efficiency, lower cost, and enhance quality.
Working alongside our global partners across seven countries, we empower our clients to focus on their
core business.
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