Interroll is recognized as a technology leader, with our solutions used by world-class brands such as Amazon, Coca-Cola, DHL, Siemens, and many more.
We are currently looking for Field Service Technicians based in Japan to support the installation, commissioning, and servicing of our intralogistics systems.
This role is ideal for hands-on technicians who enjoy working directly with customers and equipment, and who are comfortable traveling to project sites.
WHAT ARE YOUR RESPONSIBILITIES?職務内容
Installation, commissioning, training, maintenance, and repair of intralogistics systems such as conveyors, sorters, and pallet handling equipment.
コンベヤ、ソーター、パレット搬送設備などのイントラロジスティクス設備の据付、立上げ、操作指導、保守・修理業務。
On-site technical support at customer locations primarily within Japan, with occasional overseas assignments as required.
主に日本国内の顧客先でのオンサイト技術サポート(必要に応じて海外出張の可能性あり)。
Participation in customer helpdesk activities and standby/on-call support according to business needs.
顧客向けヘルプデスク対応およびオンコール/待機対応(業務要件に応じて)。
Supervision and coordination of external contractors during larger installation or service projects.
大規模な据付・サービスプロジェクトにおける外部業者の管理および調整業務。
Close collaboration with internal engineering, project, and service teams to ensure smooth execution and high customer satisfaction.
社内のエンジニアリング、プロジェクト、サービスチームと密に連携し、円滑な業務遂行と高い顧客満足度を実現。
WHAT DO YOU NEED TO QUALIFY FOR THIS JOB?
応募資格
Technical education in Mechanical Engineering, Mechatronics, Electrical Engineering, or equivalent technician qualification.
機械工学、メカトロニクス、電気工学などの技術系学歴、または同等の技術資格をお持ちの方。
Experience in installation, commissioning, maintenance, or repair of industrial machinery or automated systems.
産業機械または自動化設備の据付、立上げ、保守、修理いずれかの実務経験。
Ability to read and understand mechanical and/or electrical drawings and schematics.
機械図面および/または電気回路図を理解できる方。
Strong organizational skills and a structured, safety-focused working approach.
計画性があり、安全意識を持って業務に取り組める方。
Willingness and ability to travel frequently within Japan (and occasionally internationally).
日本国内への頻繁な出張が可能な方(場合により海外出張あり)。
Good oral and written communication skills in Japanese and English.
日本語および英語での基本的な読み書き・コミュニケーションが可能な方。
Team-oriented mindset with professionalism, accountability, and customer focus.
チームワークを重視し、責任感と顧客志向を持って業務に取り組める方。
This position offers an attractive remuneration package, comprehensive training, and the opportunity to work with advanced automation technologies in a global organization.
Interroll Group
Headquartered in Switzerland, Interroll is one of the world's leading specialists in internal logistics, employing around 2,500 people across 32 companies worldwide.
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