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At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

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Product Sales Specialist – BP Resins for Cytiva is responsible to supports all relevant call points across Bioprocess where Resins are sold. Provide support to Account Managers with expert product knowledge, training and support, whilst working to generate sales from new and existing customers. This role should be able to evaluate a customer's process to identify solutions and provide the necessary tools, information and support to obtain additional sales and identify new opportunities. This position reports to the Downstream Hardware FAS Leader located in Tokyo, Japan
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At Cytiva, our vision is to advance future therapeutics from discovery to delivery.

What You Will Do
Our main customers are companies involved in pharmaceutical manufacturing. We sell equipment such as purification devices for the production of biopharmaceuticals, including antibody drugs, vaccines, and cell therapies, which are specialties of Cytiva.

Responsible for contributing information to sales strategies and account plans, as part of the core account team.

• Equipment proposals, custom design, and project management according to customer needs.
• Primarily focus on Resin sales and achievement for sales target within their region and supports all Resins products that are sold both by providing the Account Manager in sales process with product expertise as well as independently identifying opportunities.
• Develop the sales of modality solutions in the assigned sales region/territory, establishing long lasting technical customer relationships.
• Strive to acquire knowledge about bioprocessing technologies other than Resins actively, and contribute to sales activities.
• Provide high level technical expertise during pre-sales discussions, product demonstrations, customer training, post-sales support, seminars, tenders/quotes and promotional events.
• Lead technical and process related discussions with customer Subject Matter Experts and give applicative support including trouble shooting and answer customer queries of sophisticated technical and applicative nature.
• Continuously develop a network of key decision makers. Build a territory business plan and set quarterly priorities to achieve defined business goals. Contribute to key account plans managed by the Account Management team.
• Develop sales opportunities to create a sales funnel to meet business targets. Manage leads and prospects using customer relationship management software.
• Build a strong internal network to drive maximum synergy and customer satisfaction across the business. Work effectively with internal functions, including the account management team, other sales specialists, field application specialists, service engineering, product management, marketing, finance, legal, scientific support, service sales and customer support.
• Understand the global sales policy for the product group you are responsible for (including new product launches), develop domestic sales strategy, and implement it to involve internal stakeholders.

責任範囲:

• アカウントチーム(顧客対応チーム)の主要な一員として、販売戦略およびアカウント計画への情報提供を担当します。
• 担当テリトリーにおけるレジン販売と目標予算達成に責任を持ち、販売プロセスにおけるアカウントマネージャーへの製品専門知識の提供と、自らも現場で商機を見つけ出すことで、全てのバイオプロセスレジンの販売をサポートします。
• 顧客の製造プロセス、および医薬品開発プロセスを理解し、ダウンストリーム領域に関連する先端的なソリューション販売を先導することでし、長期的かつ技術に根差した顧客関係を構築します。
• レジン以外のバイオプロセス技術についても積極的に知識習得に努め、販売活動に貢献します。
• プレセールス面談、製品デモンストレーション、セミナー、入札/見積り、販売促進イベント、顧客トレーニング、アフターサポートにおいて高度な技術的専門知識を提供します。
• 顧客の専門知識を持つ担当者との技術・プロセス関連の議論を主導し、トラブルシューティングを含むアプリケーションのサポート情報を提供するとともに、技術的かつ応用的な洞察をもって顧客の問い合わせに対応します。
• 社内の関係者とのネットワークを継続的に構築する。担当テリトリーでの活動計画を策定し、予算目標達成のための月または四半期ベースの優先事項を設定します。アカウントマネージャーが管理するアカウントプランに貢献します。
• ビジネス目標達成に向けた販売パイプライン構築のため、商機を開拓する。CRMソフトウェア(主にSalesforce)を活用し、リード案件および見込み顧客を管理します。
• アカウントマネージャー、他のセールススペシャリスト、フィールドアプリケーションスペシャリスト、サービスエンジニア、マーケティング、プロダクトマネージャー、財務、法務、カスタマーサポートなど、国内外の各部門と効果的に連携することで、社内ネットワークを構築し、事業全体の相乗効果と、顧客満足度を最大化させます。
• グローバルにおける担当製品群の販売方針(新製品ローンチを含む)を理解し、国内での販売戦略を立案し、社内関係者を巻き込んで実行します。

Who You Are

• Bachelor's Degree in Business, life sciences or relevant field.
• 3 years commercial/applications experience, preferably in the Biotechnology industry.
• Cross selling, upselling, value propositions and funnel management.
• Downstream consumables, hardware and related product expertise.
• Willing to understand customer's business objectives.

募集要件:

• ビジネス、ライフサイエンス、または関連分野の学士号。
• 3年間以上の営業またはアプリケーション関連業務の経験(できればバイオテクノロジー業界での経験があることが望ましい)
• クロスセリング、アップセリング、バリュープロポジション、ファネルマネジメント、プロジェクトマネジメント。
• ダウンストリーム消耗品、ハードウェア、関連製品の専門知識。
• 顧客事業の主要なビジネス方針を理解すること。

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Short-term business trips both domestic and international for training or business meetings (50% including one-say business trips)

出張、移動手段、ツール:

• 研修や商談を目的とした国内外への短期出張があります。(日帰り出張を含む、50%以上の営業日)
• Systems and Tools: UNICORN, QlikSense, Salesforce, MS Excel, MS Word and MS PowerPoint

Second Language

• Language: Fluent Japanese and business English

言語:

ビジネスレベルの日本語および英語

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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