Tokyo International SOS
Essential Job Duties And Responsibilities


International SOS is the world's leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries.

International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.


We are currently seeking a Japan Payments Processing & Appointments Executive (Japanese-English Bilingual) to support our TRICARE operations in Japan.

This role plays a vital part in ensuring smooth coordination between local Japanese medical providers and U.S. military bases.

Description

Key Responsibilities

Schedule medical appointments with Japanese hospitals for TRICARE beneficiaries
Communicate appointment details in English to U.S. military base personnel
Manage cases in accordance with TRICARE operational procedures
Respond promptly and professionally to appointment requests and inquiries
Maintain accurate case records and documentation
Escalate cases when necessary and keep stakeholders informed
Make outbound calls to follow up on claims and appointment queries
Collaborate with internal teams including Global Customer Service Executives, Doctors and Nurses, Network managers, Client relations managers,
Build and maintain strong relationships with healthcare providers
Committed to optimizing workflows and driving operational excellence.
Stay updated on protocols and procedures

Requirements

Required Qualifications

Bachelor's degree in any field
Fluent Japanese and English

Benefits

Warm, supportive and open company culture
Structured career development track, with opportunities for progression and advancement
An opportunity to thrive in a global environment
We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support

By joining International SOS, you will contribute to a global network dedicated to protecting people and organizations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now

Footer

#Japan

Show more Show less

  • Tokyo International SOS

    We are currently seeking a Japan Payments Processing & Appointments Executive (Japanese-English Bilingual) to support our TRICARE operations in Japan. · ...


  • 〒- 東京都 千代田区, JPMorganChase ¥1,344,000 - ¥2,016,000 per year

    This role offers career growth and the opportunity to shape the future of payments operations in Japan. You'll lead a dynamic team, drive operational excellence, and ensure compliance with regulatory changes. · ...


  • Tokyo-To, Japan JPMorganChase

    Join us at a pivotal moment as we experience strong growth and innovation in the payments sector. · ...


  • Tokyo RAPSYS TECHNOLOGIES PTE LTD

    We are seeking a detail-oriented and efficient Invoice/Payment Processing Specialist to manage and streamline our invoicing and payment processes. · Mandatory Qualifications:Billing or payment operations for business partners · Accounts receivable collection operations · Financia ...


  • Tokyo Rakuten ¥2,400,000 - ¥3,600,000 per year

    We are looking for new team members to join us in expanding our business, not merely maintaining the status quo, but proactively looking towards the future. · We are looking for individuals who aspire to be managers or leaders, driving new initiatives such as core system renewal ...


  • Tokyo RAPSYS TECHNOLOGIES PTE LTD

    We are seeking a detail-oriented and efficient Invoice/Payment Processing Specialist to manage and streamline our invoicing and payment processes. · ...


  • Tokyo Amazon

    Amazon Consumer Payment team is looking for a talented Sr. Product Manager to build products that are fundamental to the fast growth of the business. · ...


  • Tokyo Amazon ¥2,000,000 - ¥3,000,000 per year

    Interested in an opportunity to move fast and make a big impact? Amazon Consumer Payment team is looking for a talented Sr. Product Manager to build products that are fundamental to the fast growth of the business.The mission of the Amazon co-brand credit card (CBCC) team is to d ...


  • Tokyo Amazon Full time

    Interested in an opportunity to move fast and make a big impact? Amazon Consumer Payment team is looking for a talented Sr. Product Manager to build products that are fundamental to the fast growth of the business. · ...


  • Tokyo Amazon Full time¥10,000,000 - ¥20,000,000 per year

    The Amazon Consumer Payment team is looking for a talented Sr. Product Manager to build products that are fundamental to the fast growth of the business. · ...


  • Tokyo Amazon ¥1,080,000 - ¥1,312,000 per year

    We are looking for a talented Sr. Product Manager to build products that are fundamental to the fast growth of the business. · The mission of the Amazon co-brand credit card (CBCC) team is to deliver exceptional value to Amazon customers every time they use their card on or off-A ...


  • 神奈川県 横浜市, Bosch InternshipSHIP

    Help optimize global sales processes and support the rollout of digital tools used across Bosch Rexroth. · ...


  • Tokyo Hello Clever

    Hello Clever isn't your average fintech. We move fast, challenge conventions and focus on making payments actually work for people. · We are looking for a highly motivated Japan Senior Sales Executive to drive Hello Clever's growth in the Japanese market. · ...


  • Tokyo Robert Half ¥6,000,000 - ¥12,000,000 per year

    This is a rare opportunity to join a fast-growing global fintech platform at the forefront of payments banking financial infrastructure. · ...

  • Internal Audit AVP

    4週間前


    Tokyo Robert Half ¥5,000,000 - ¥10,000,000 per year

    We are seeking a skilled Internal Auditor to support our Japan subsidiary.This position will lead audit initiatives to ensure compliance with company policies, · regulatory requirements, · and industry standards within the fast-paced payment services sector. · ...


  • Tokyo Visa ¥9,000,000 - ¥12,000,000 per year

    The Japan Strategy Analyst, Business Planning & Operations has a key role in shaping the future direction of our business and works hands-on with the leadership team and business functions to connect academic business content to pragmatic, results-oriented output. · ...


  • Tokyo International SOS

    The Japanese-English Bilingual Payment Specialist position will be responsible for timely payments and the maintenance of Accounts Payable for Provider Trade payments.Maintain Excel-based tracker, monitor payment terms and due dates. · Initiate payments via Kyriba (linked to bank ...

  • Head of Japan

    3週間前


    Tokyo Morgan McKinley ¥4,500,000 - ¥6,000,000 per year

    A leading global blockchain ecosystem is expanding its presence in Japan. · ...


  • Tokyo Gap Inc.

    This position is based in the Tokyo office and report to the Legal Director, Japan.The position will be responsible for supporting and assisting general legal issue, contract, leasing, operations, marketing , privacy and compliance as needed. · ...


  • Tokyo Visa ¥2,000,000 - ¥2,800,000 per year

    This role in Japan will be responsible for delivering the managed services for one of the largest issuing clients in Japan, enabling growth and improved profitability across their payments business. · Develop a fact base by undertaking client interviews and analyzing client docum ...

  • Compliance Officer

    2ヶ月前


    Tokyo Hello Clever ¥60,000 - ¥120,000 per year

    We're proudly female-led, and we're the first in Australia to combine real-time payments with Instant Cashback Rewards and intelligent insight. Our platform enables seamless, secure, and rewarding transactions, both in-store and online, driving business growth and enhancing custo ...