仕事内容
公的支援制度の受給手続きを希望されるお客様へ、チャットを中心としたサポート業務(一部電話対応あり)。
- チャット対応
…「このタイミングでこの書類を提出してください」など、手続きに必要なご案内。
- マニュアル完備
…手続きの流れ、送るテンプレート、よくある質問への回答例などのマニュアルがあるので未経験も安心
- 電話対応
…持ち物の確認など、約5分ほどで終わる簡単なお電話対応。
- 特別な知識は不要
…入社初日に、チャットツールの使い方と手続きの流れの確認などをレクチャーします。
求めている人材
・週20時間未満勤務希望の方(扶養内勤務)
(週20時間以上勤務希望の場合は業務委託として勤務可能/時給1,800円~)
・専門的な知識は不要です
・落ち着いて丁寧な対応できる方であれば未経験OK
・接客経験がある方尚可
・東京都中央区築地のオフィスに通勤できる方
<<こんな方におススメ>>
- 正確さや気配りのある方
- コツコツ作業が好きな方
- パソコンの入力が苦でない方
- 誰かのサポートをする事が得意な方
勤務時間詳細
13:00~19:00
※出勤・退勤時間の多少の前後は相談可能です。
休日休暇
月曜~金曜間で週3日~のシフト制
※勤務曜日や時間の相談可能。
- 週3日以上の勤務希望の方は、「業務委託」として勤務可能。
交通・アクセス
築地市場駅から徒歩3分、汐留駅・新橋駅から徒歩10分
給与詳細
基本給:時給 1500円 〜
週20時間を超えて勤務の場合は、「業務委託」としての勤務可能です。
(その場合は時給1800円~)
給与例
月収例:10万8000円(1日6h×週3日勤務の場合)
=時給1500円×1日6h×月12日
待遇・福利厚生
※適用されない社会保険がある理由:雇用日数が不足している為
職場環境
社労士法人内のオフィスでの勤務となります。現在3名の先輩スタッフが活躍中。今後の業務量増加に向け増員募集を決定しました。知識・経験不問で丁寧な研修&マニュアル完備で未経験の方もご応募大歓迎
選考プロセス
<選考のプロセス>
応募面接内定
※在職中の方や来年からのお仕事をお探しの方もご応募大歓迎。
年内・年明け問わずに面接日時・勤務開始日は相談可能です。
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