Production Support

4日前

Chiyoda-ku Nomura Securities CO., LTD.
IT: Production Services
Production Support - Fixed Income
Analyst / Associate 職務内容
Job Description Job/Group Overview:
The prime responsibility of the Production Services team member is to support Tokyo Fixed Income trading desk and maintain systems used by the users.The individual is expected to:
  • Perform day to day support of Fixed Income systems and applications for users from front office, middle office and back office
  • Perform system monitoring, handle system issues, cover system releases
    • Responsibilities:
  • Support Fixed Income systems and users (mainly front desk, as well as middle office and back office users).
  • Monitor system status, setup system monitoring processes. Monitor system processes, databases, storage, messaging queue, logs using monitoring tools.
  • Incident management: detect system issues, communicate with users, investigate and solve system issues. Escalate to development team when needed. Provide root cause analysis of issues, track issues with development team.
  • Work with development team team to take care of system releases. Weekend release/system check is required as part of support rota.
  • Take care of user inquiries; work with BA and development team when needed.
  • Perform regular DR testing, regular reports for capacity management, key risk indicator reports.
    • 登録資格
    Requirements Requirements:
    Mandatory
  • 2+ years of experience most of the following: Unix, Databases, Shell/Perl scripting, SQL, network, middleware, job scheduling, web server.
  • 2+ years of experience in investment banking industry, especially in production support, with basic fixed income product knowledge.
  • Fluent in speaking both Japanese and English for day-to-day work, ability to read write Japanese will be a big plus.
    • Preferred :
  • Fixed income product knowledge (Government bonds, interest rate swaps, corporate bonds, CDS).
  • Working knowledge with financial products.
  • Working knowledge with execution, trade booking, pricing and settlement.
  • Strong knowledge in Excel reports, VBA, python and programming skills in general.
    • 勤務地
    Location 大手町

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