Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Senior Program Manager who contributes to our mission of developing selling partner capabilities through quality support solutions.
This role, which requires business-level Japanese and English, brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and maximizes selling partner knowledge and capabilities.
It's a unique opportunity to get broad exposure to Amazon Retail leadership and support partners of JP/worldwide.If you love a challenge and have a passion to transform Amazon JP selling partner capabilities from the point of view of learning solutions, we want to talk to you.
What Can Be Achieved Via This Position- Create and communicate an engagement philosophy and vision that will affect change through "thought leadership".
- Champion the voice of the 'vendor' and collaborate with local and global teams to generate innovative solutions and challenging business problems and future needs.
- Understand the future direction of the business and adapt the delivery strategy of training solutions
- Launch a new education program that drives selling partner engagement and learn
- Test and pilot new solution to drive selling partners to engage with training
- Partner with internal teams to drive training knowledge with selling partners
- Work with Legal, Finance, and internal teams to assess risks and feasibility about new program opportunity
- Develop new solutions to encourage learning and engagement
- Partner with other functional teams across product and program orgs to identify selling partner needs
- Understand selling partners needs and executing to high expectations in a fast-paced environment
- Interacting with stakeholders at multiple levels and in multiple locations, and working with business, marketing, tech, data and legal teams to define and deliver training and content
- Anticipating bottlenecks, anticipating and making tradeoffs, and balancing business needs versus seller needs
- Making smart tradeoffs, coordinate dependencies, and maintain communication with stakeholders to efficiently define support programs
- Identify business challenges/needs via executing researches and deep-dives (e.g. company-wide surveys and interviews)
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Required Fluent Japanese and Business-Level English
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます
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