仕事内容:
- VRアトラクションの設置・点検・簡単な修理対応└ ヘッドセット、センサー、PC、周辺機器の動作確認・交換
- 店舗スタッフやお客様からの問い合わせ対応(電話・メール・チャット)
- 機材トラブルの一次切り分け、遠隔サポートツールを使った対応
- 修理や部品交換の手配、メーカーとの連携
- 新アトラクション導入時の機材セッティング補助
- FAQやマニュアルの作成・改善
- お客様のVR体験向上に向けた提案や改善活動
アピールポイント:
- 最先端XRテクノロジーの現場で働ける世界的に注目されるVRアトラクションの運営・保守に携わり、日々進化する技術を間近で体感できます。
- 未経験からでもOK、研修充実入社後は機材の扱い方やサポートの進め方を丁寧にレクチャー。先輩スタッフがOJTでしっかりフォローします。
- "遊び"と"技術"の融合お客様の「楽しかった」を直接感じられる環境で、機材を守る裏方としても活躍できます。
- キャリアの幅が広がるハードウェア保守、カスタマーサポート、現場オペレーション、技術提案など、多様なスキルが身につきます。
- 急成長市場で安定勤務VR・AR市場は今後拡大が見込まれており、長期的なスキルアップと安定を両立できます。
求める人材:
- 明るく前向きにお客様やスタッフとコミュニケーションが取れる方
- 新しい技術やデジタル機器に興味がある方
- 機材の接続や設定など、手先の作業が苦にならない方
- 未経験歓迎/接客経験やカスタマーサポート経験があれば尚可
- PC基本操作(メール・チャット・簡単な入力)ができる方
- ※ゲームセンター、アミューズメント施設、ITサポート経験者は優遇
勤務時間・曜日:
9:00-18:00(休憩1時間)
・土日祝休み
休暇・休日:
- 週休2日制(シフト制)
- 年間休日110日以上
- 有給休暇(入社6か月後から付与)
- 慶弔休暇
- 産前産後・育児休暇制度あり
勤務地:
- 配属先はVRアトラクション店舗または本社サポートセンター
- 全国出張の可能性あり(交通費・宿泊費全額支給)
アクセス:
中野坂上駅直通
待遇・福利厚生:
- 各種社会保険完備(健康・厚生年金・雇用・労災)
- 交通費全額支給
- 制服貸与
- VR機材・施設の社内利用特典あり
- 資格取得支援制度(PC整備士、電気工事士など)
- 健康診断/インフルエンザ予防接種補助
その他:
雇用形態: 契約社員
給与・報酬: 190,000円 - 240,000円 月給
平均所定労働時間(1か月当たり): 160時間
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