Tokyo Medtronic Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

<ポジション名> Field Technical Service Specialist

<勤務地>

MIC他、所属内の会社が指示する管轄エリア

<部門について>

Surgical Operation Unit (サージカル)では、外科用医療機器メーカーのパイオニアとして、外科手術で使用されるステープリング、エナジー、スーチャー、ヘルニアなどの医療機器を中心とした製品を取り扱っています。また外科手術支援ロボット及びデジタルサージェリー製品部門と共に構成された事業部になります。 

<業務内容>

医療用大型機器の設置・保守点検・修理サービス

  • 顧客への設置前確認・設置・定期点検・修理・ソフトウェアアップグレード・技術問合せ対応業務の提供

  • 新規市場導入に関わるサービス準備サポート

  • サービス業務管理(設置情報管理、苦情情報管理、保守パーツ管理、測定器管理、等)

  • 営業デモ・顧客トレーニングサポートおよびデモ機メンテナンス

  • 関連部門との業務連携

  • 保守サービス契約販売推進

  • 海外製造元とのコミュニケーション、海外トレーニングへの参加

  • 法規制遵守(薬機法、関連法規、修理業、QMS関連)

Job Experience

  • 医療機器業界でのField Service Engineer業務経験が3年以上

Skill / Knowledge

  • TOEIC 600点以上(英語でのコミュニケーションに不自由のないこと)

  • 医療機器の保守点検・修理業務理解

  • 薬機法、関連法規等に関する基本的な理解

  • 英文マニュアル読解力

  • 海外カウンターパートとの業務遂行経験

  • MSオフィス(Word, Excel, PowerPoint)を用いた文書作成に必要なPCスキル

  • 普通自動車運転免許

  • 宿泊を伴う国内海外出張が可能なこと

  • 規模拡張に応じた国内勤務地変更にも柔軟に対応可能であること

Competency

  • プロジェクトマネジメント能力

  • 的確なコミュニケーション能力(日本語・英語)

Education

  • 学士以上(学部・学科は問わない)

Job Experience

  • 臨床工学技士

Skill / Knowledge

  • 医療機器修理業責任技術者

  • 基本は客先およびトレーニングセンターにて業務を行い、週1~2日程度の在宅勤務も可。

  • 休日出勤が発生した場合、代休を取得していただきます(休日出勤頻度 2~3回/月程度)

ベネフィット

メドトロニックでは、会社の成功と社員の成長は共にあるべきであると考えています。社員一人ひとりの経済的、身体的、精神的な幸せを高められるような、充実した福利厚生と報酬プログラムを用意しています。

  • 年間最大36万円の育児費用補助

  • 家族に介護が必要になった場合や養子縁組の際などに6週間取得できる休暇制度

  • ベビーシッターや保育園のマッチングサービス

  • メンタープログラムやe-learningなどを含むキャリア開発

  • 女性の活躍を支援する社内キャリアネットワーク

  • 自社株購入制度 etc.

その他

<諸手当>

  • 通勤手当、勤務時間外手当、休日勤務手当 etc.

<休日>

  • 土曜日、日曜日、祝祭日 etc.

<休暇>

  • 年次有給休暇、公傷病休暇、生理休暇、産前産後休暇 etc.

<勤務時間>

  • 9:00~17:30

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 



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