Tech Mahindra is looking for a skilled and motivated
ServiceNow Business Analyst
who is fluent in
both Japanese and English
to join our growing ServiceNow team.
If you're passionate about streamlining business processes, working across global teams, and delivering high-impact solutions on the ServiceNow platform, we'd love to hear from you
Key Responsibilities:
- Work with business stakeholders to understand their needs and map them to ServiceNow solutions. Understands little design on ITSM and other key ServiceNow modules (if appliable).
- Roles include
ServiceNow ITSM Development, Configuration, Integration, and Business Analysis - • Analyze existing business workflows and identify opportunities for automation and process improvement using ServiceNow Flow Designer, Orchestration
- • Develop clear user stories, functional specifications, and process documentation that guide the development and configuration of ServiceNow applications.
- • Act as the liaison between business users and technical teams, ensuring that requirements are translated into actionable technical solutions.
- • Coordinate and participate in UAT (User Acceptance Testing), ensuring the functionality meets business requirements and is free of critical defects. Also participate in any testing as part of Tester.
- • Support in change management activities, assist in user training, and provide documentation for new features and processes in ServiceNow.
- Develop and configure reports, dashboards, and Performance Analytics widgets within ServiceNow to help stakeholders make data-driven decisions
- Japanese Lingual Skill as a critical requirement for client communication and delivery.
Required Qualifications:
- Foundational understanding of
ServiceNow ITSM with 6+ yrs of experience
(knowledge of additional modules is a plus) - Strong communication and interpersonal skills in
both Japanese and English - Ability to analyze workflows and propose effective ServiceNow solutions
- Experience writing business documentation and process flows
- Comfortable working in cross-functional, multicultural teams
Why Join Tech Mahindra?
- Work with a
global leader
in digital transformation and IT services - Gain exposure to enterprise-level ServiceNow projects
- Collaborate in a bilingual work environment with top-tier international clients
- Opportunities for career growth and continuous learning within the ServiceNow ecosystem
Apply now and become part of a dynamic digital transformation journey with Tech Mahindra
If you meet all the requirements outlined for this role, we encourage you to apply.
Please note that only shortlisted candidates will be contacted.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, creed, family status, social status, disability, labour union membership, pregnancy or related condition, political affiliation, ethnicity, sexual orientation, marital status, military/veteran status or any other characteristic protected by applicable law / regulations. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations.
-
Business Analyst
1ヶ月前
Tokyo Specialized Group ￥50,000 - ￥64,000 per yearビジネスアナリスト・消費財・小売 · ロールは、Tableauを利用したマネジメントダッシュボードの開発と分析を通じて、戦略的計画や新規ビジネスの立ち上げをサポートする機会が与えられます。 · ...
-
Business Analyst
5日前
Tokyo, Japan ReachExt K.K.当社の契約管理システム(Guidewire)の開発及び運用をビジネスサイドで担当いただきます。 · ...
-
Business Analyst
1ヶ月前
Tokyo Specialized Group ￥1,755,000 - ￥3,510,000 per year+Job summary · ビジネスアナリスト · +マネジメントダッシュボードの開発: · 小売業のKPIを可視化するためにTableauを用いてダッシュボードを作成します。 · データ分析: · データを分析し、ビジネス改善の提案を行います。 · ...
-
東京都 区, フィデル・コンサルティング(株) ￥40,000,000 - ￥50,000,000 per yearIT Industry career up in support. · Job location: Tokyo, Japan. Salary: ¥40,000,000 - ¥50,000,000 per year. Job description: · Biz needs and product direction connection bridge role as a business analyst requirement analysis and improvement proposal to create meaningful impact. · ...
-
Business Analyst
2ヶ月前
Tokyo Rapyuta Robotics ￥3,240,000 - ￥7,920,000 per year私たちは、「Empathy(共感)」というコアバリューに基づき、「きつい」「汚い」「危険」な仕事を自動化し、人々がより知的で創造的な仕事にチャレンジできる社会を実現したいと考えています。世界でも最先端の制御技術および人工知能技術を活用した、ロボティクスプラットフォームやロボットソリューションの開発と、企業への導入・運用支援を行うことで、この社会の実現を目指しています。 · 導入検討フェーズにおける顧客データ分析と導入プランの設計・提示 · 倉庫業務の理解とオペレーションデータ解析、ボトルネック可視化、改善策の立案・提案 · 倉庫シミュレーション実行と結果 ...
-
Japan Oracle ￥4,200,000 - ￥8,400,000 per yearOracle Japan Strategy & Operationsではセールスオペレーション・アナリストを募集しています。セールスオペレーション・アナリストは、日本オラクルのクラウド事業・テクノロジー事業・アプリケーション事業等の営業チームを担当し、各事業の成長を目的として、以下の業務を担います。 · ビジネスマインド、クリティカルシンキング、柔軟性、自律性、積極的な行動力、問題解決能力、および優れたコミュニケーションスキルが求められます。 · ...
-
Tokyo Thermo Fisher Scientific Full time￥3,500,000 - ￥7,000,000 per yearE1 IT Business Analystの日本国内ユーザーのサポートと新規開発改修案件をグローバルサポートチームと協力し行います。 · ...
-
Tokyo Specialized Group ￥4,500,000 - ￥9,000,000 per yearプレミアム飲料業界のリーディングカンパニーが、日本国内での業績管理を支援する商業財務シニアアナリストを募集しています。このポジションは、商業およびマーケティングチームの戦略的パートナーとして、ブランド、チャネル、顧客全体にわたるインサイトを提供する重要な役割を担います。柔軟な勤務体系(ハイブリッド、勤務地・勤務時間の柔軟性)を提供し、包括的で支援的、そしてエンパワーメントを重視する職場環境が特長です。 · ...
-
Business Analyst
4週間前
Tokyo HCLTech ￥400,000 - ￥1,200,000 per yearWe are seeking a highly motivated Bilingual Business Analyst who is fluent in both Japanese and English to bridge the gap between business needs and technical solutions. · The ideal candidate will work closely with stakeholders across regions to gather requirements, analyze busi ...
-
Business Analyst
1週間前
Tokyo, Japan AheadGroupAhead Staffing is seeking a Business Analyst & Strategist to join a global e-commerce company. · ...
-
Business Analyst
2週間前
Tokyo GlobalLogic ￥2,000,000 - ￥2,800,000 per yearWe are seeking a Japanese-speaking Business Analyst (BA) to join our project team onsite in Japan. The ideal candidate will bridge communication between Japanese customers and offshore delivery teams. · ...
-
Business Analyst
2週間前
〒- 東京都 新宿区, tripla株式会社 ￥2,400,000 - ￥2,800,000 per yearWe're seeking a Business Analyst to play a key role in leveraging data across the company. · The Customer Engagement Division (CE) consists of teams responsible for onboarding, technical support, customer success, business intelligence, and project management. · Extract,transform ...
-
Business Analyst
3日前
Tokyo, Japan Zone IT Solutions+We are seeking a Business Analyst with expertise in ServiceNow. · ...
-
Business Analyst
2ヶ月前
Tokyo Cognizant ￥900,000 - ￥1,200,000 per yearWe are seeking a Business Analyst to support the successful implementation of a cloud-based ELN system by bridging scientific workflows and technical capabilities. · Conduct stakeholder interviews and workshops to gather business and functional requirements. · Analyze current lab ...
-
Business Analyst
3週間前
Tokyo Tech Mahindra ￥600,000 - ￥1,800,000 per yearWe are looking for a skilled and motivated ServiceNow Business Analyst who is fluent in both Japanese and English to join our growing ServiceNow team. · Key Responsibilities:Work with business stakeholders to understand their needs and map them to ServiceNow solutions. · Analyze ...
-
Business Analyst
2週間前
Tokyo Zone IT Solutions Full time $30,000 - $40,000 per yearWe are seeking a Business Analyst with expertise in ServiceNow. Proven experience as a Project Manager, particularly with ServiceNow projects. · Strong understanding of IT service management (ITSM) concepts and best practices. · Excellent communication, leadership, and stakeholde ...
-
Business Analyst
3週間前
Tokyo Zone IT Solutions ￥4,200,000 - ￥5,400,000 per yearWe are seeking a Business Analyst with expertise in ServiceNow. · Your leadership will guide teams in enhancing IT service management and optimizing workflows,About Us · Zone IT Solutions is Australia based Recruitment Company. · ...
-
Business Analyst
2ヶ月前
Tokyo Cognizant ￥4,000,000 - ￥8,000,000 per yearWe are seeking a Business Analyst to support the successful implementation of a cloud-based ELN system by bridging scientific workflows and technical capabilities. This role will work closely with researchers, IT teams, and vendor partners to ensure the solution meets business ne ...
-
Business Analyst
4週間前
Tokyo Nagarro ￥6,100,000 - ￥10,150,000 per yearWe are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at a scale across all devices and digital mediums, and our people exist everywhere in the world experts across 39 coun ...
-
Business Analyst
4週間前
Tokyo Nagarro ￥5,000,000 - ￥15,000,000 per yearWe are a Digital Product Engineering company that is scaling in a big way. We build products, services, and experiences that inspire, excite, and delight. · ...
-
Business Analyst
2週間前
Tokyo Agoda ￥2,000,000 - ￥2,800,000 per yearAbout Agoda, · At Agoda we bridge the world through travel. · No two days are the same at Agoda. Data and technology are at the heart of our culture fueling our curiosity innovation. · If you re ready to begin your best journey help build travel for the world join us. ...
