Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Ac ...

This role involves processing reservation requests changes cancellations received by phone fax or mail identifying guest needs determining room type verifying availability explaining guarantee special rate cancellation policies accomodating documenting special requests answering ...

Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales Supervisor and Agents. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and ...

Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales Supervisor and Agents. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and ...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Ensures guest and employee satisfaction and maximizes the financial performance of the department. · ...

Communicate service needs to chefs and stewards throughout functions. · ...

The Rooms Division Supervisor is responsible for ensuring that Company and Public Health standards of housekeeping, sanitation, maintenance, and related services in guests and teammates public areas as well as guests and officers' staterooms are always upheld. The supervisor must ...

Manage the reservation system, train and supervise staff, and develop strategies to maximize revenue. · Oversee the reservation system · Manage room inventory · Train and supervise staff · Maximize revenue · Develop strategies · ...

A Groups Tour Reservation Supervisor will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series. · ...

Join our team and help deliver the excitement, timeless glamour and heritage of the Bulgari brand. In joining Bulgari Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global ...

This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. · He/She performs general office duties that may include word proce ...

Handle reservation inquiry accurately which are, phone call (follow FS standard), email handling and cording each reservation. · Assume responsibility for the execution of the Reservation Department's policies and procedures and manage the daily operations. · Maintain reservation ...

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. · Process all guest check-ins by confirming reservations, assigning room,Issuing and activating room key. · ...

Mandarin Oriental, Tokyo is looking for a Guest Experience Supervisor to join our Guest Experience team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We in ...

Join our dynamic corporate team and become part of Aman Group. We are currently looking for an experienced Reservations Executive, to join our Central Reservations team in Japan. You will be responsible for collaborating with Reservations Executives, Managers, and the Director of ...

We are seeking a Room Service Assistant Manager to achieve the company's objectives and create a memorable guest experience at The Peninsula Tokyo. · Play the role of Outlet Manager in his/her absence. · Accountable for the efficient operations of outlet and relevant requests fro ...

The Housekeeping Supervisor is responsible for overseeing the daily activities of the Housekeeping department, ensuring that rooms are cleaned and maintained to a high standard. The supervisor will also be responsible for coordinating with other departments, such as Engineering a ...

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. · Transport guest luggage to and from guest rooms and/or desig ...

We are seeking a professional Call Operator to deliver exceptional service to our valued guests. · ...

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. · ...

Manages spa operations, supervises employees delivering spa services, and ensures guest satisfaction. · ...