当社では、東京のセールスチームに所属するセールスサポートアドミニストレーターを募集しています。本ポジションは、営業担当者やマネージャーを支援し、A&G の収益成長を後押しする重要な役割を担います。営業機会の管理や他部門との調整を行い、円滑な営業活動をサポートします。チームは10名で構成され、セグメントセールスディレクターの直属となります。営業・管理サポートに強みをお持ちの方からの応募をお待ちしています。
応募者に求める条件
職務経験:
セールス/管理サポート業務で1年以上
知識・スキル:
Excel、Word、PowerPoint、Copilot の基本操作
人物像:
学ぶ意欲が高く、モチベーションがあり、主体的かつ成果志向であること
あると望ましいスキル
英語でのコミュニケーション能力(TOEIC 730 以上)
Excel の基本~中級スキル
基本レベル
セルの書式設定(フォント、色、枠線)
データの並べ替え、フィルター
基本関数(SUM、AVERAGE、IF)
グラフ作成(棒、折れ線、円)
中級レベル
VLOOKUP / HLOOKUP
ピボットテーブルによるデータ分析
iQuest(Salesforce CRM)に関する基本知識
主な業務内容
営業担当者の活動や営業機会のサポート (例:
顧客訪問準備、プロモーション活動、コンソーシアム年次交渉サポート、GSP 配分確認、顧客ティア判定の FTE チェック など)
RAM と連携したスムーズな契約更新対応
顧客データベースや営業記録の更新・管理
顧客からの問い合わせ対応および適切な営業担当者への振り分け
データ入力やレポート作成などの営業事務サポート
受注処理・関連書類の正確かつ迅速な対応
売上成長への貢献、および日本営業チームの業務効率向上への寄与
チームについて
Clarivate の A&G チームは、研究・教育・学習・学術図書館を支援する一次学術コンテンツおよびワークフローソリューションを提供しています。膨大なデータ、コンテンツ、分析、ソフトウェアを通じて、あらゆるレベルでの知的ブレークスルーを可能にします。研究と学習のライフサイクル全体を支えるソリューションにより、研究者、教員、学生が学術キャリアを超えて成功できるよう支援します。
また、学術機関だけでなく、ライフサイエンスからテクノロジーまで幅広い産業の企業、政府機関、法律事務所とも連携しています。これらのネットワークを活かし、研究資金の確保支援や学生のスキル育成にも貢献しています。A&G の顧客を世界トップクラスの成果へと導く取り組みに、ぜひご参加ください。
勤務時間
フルタイム勤務です。基本的には所属地域の標準的なビジネスアワーですが、必要に応じて他のグローバルタイムゾーンに対応いただく場合があります。
Clarivate is a global leader committed to innovation and collaboration, offering an environment where you can thrive both professionally and personally.
We prioritize excellent work-life balance through a flexible hybrid work model, empowering you to work effectively while maintaining harmony in your life.
Our Tokyo office, located on the 18th floor, provides breathtaking views of the city, creating an inspiring space for creativity and teamwork.
Join a diverse, forward-thinking organization that values your growth and contributions as we shape the future together.We are looking for a Sales Support Administrator to join our Sales Team in Tokyo Japan.
This is an amazing opportunity to work on supporting sellers and managers, providing help with sales opportunities and coordinating with other departments to ensure smooth sales operations.
The team consist of 10 members and it is reporting to the Segment Sales Director.We have a great skill set in Sales and we would live to speak with you if you have skills in Sales/Admin Support.
About YouWork experience:
At least 3 years in Sales/Admin Support
Knowledge, skills, or abilities:
Minimum 3 years of experience with Excel, Word, PowerPoint, and Copilot
Education:
Bachelor's degree or at least 4 years of equivalent relevant experience
Motivated and willing to learn
Proactive and results-driven
It would be great if you are . . .
English communication skills (TOEIC 730 or above)
Basic and intermediate Excel skills:
Basic Level
Cell formatting (font, color, borders)
Sorting and filtering data
Basic functions:
SUM, AVERAGE, IF
Creating charts (bar, line, pie)
Intermediate Level
VLOOKUP / HLOOKUP for data lookup
PivotTables for data analysis
Familiarity with iQuest
What will you be doing in this role?
Assist in supporting salespeople and sales opportunities (e.g., preparation for customer visits, promotional activities, consortium annual negotiation support, GSP allocation checks, FTE checks for customer tiers, etc.)
Manage smooth renewals in close collaboration with RAM
Maintain and update customer databases and sales records
Handle customer inquiries and direct them to the appropriate sales representative
Support the sales team with administrative tasks such as data entry and report generation
Ensure timely and accurate processing of sales orders and documentation
Contribute to revenue growth, raising sales efficiency greatly to the Japan sales
About The Team
Clarivate's A&G Team provides primary academic content and workflow solutions to support research, education, learning, and academic libraries. With our vast portfolio of data, content, analytics, and software, we enable intellectual breakthroughs at all levels. Our solutions span the entire research and learning lifecycle, empowering researchers, faculty, and students throughout their academic careers—and beyond.
In addition to academic institutions, Clarivate also serves governments and companies in sectors ranging from life sciences to technology, as well as many law firms.
This network of relationships uniquely positions us to help secure funding for research programs and equip students at all levels with the skills they need to succeed after graduation.
Join us in leading A&G customers to world-class excellence.Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
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