About Us

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo.

Summary

We are seeking a skilled and motivated Sales Engineer with to join our team based in Tokyo, Japan. The ideal candidate will have a background in video surveillance systems and cloud-based technologies. This role is essential in supporting our sales efforts by providing technical expertise, solution design, and customer guidance.

As a Sales Engineer, you will be responsible for driving sales, building and managing pipelines, advancing opportunities, and supporting deal closures. You will collaborate closely with the Regional Sales Manager, as well as our channel partners, ensuring all deals are successfully executed through our partner network. This position offers flexibility for professionals with varying levels of experience, with responsibilities tailored to your background. You will be engaging with a diverse range of clients, from SMB to large enterprise accounts.

Key Responsibilities

Technical Expertise & Pre-Sales Support

• Develop in-depth product knowledge to effectively communicate key features, benefits, and use cases.
• Provide pre-sales technical assistance to sales teams, partners, and customers.
• Deliver compelling remote product demonstrations and presentations to showcase our solutions.
• Train internal sales personnel and resellers on products and offerings.
• Support evaluations, proof-of-concepts (PoCs), and pilot programs.
• Stay updated on industry trends and competitive landscapes.
• Assist in responding to RFPs and technical queries.

Solution Design & Sales Collaboration

• Design customized solutions that align with specific customer needs.
• Guide sales teams on optimal solution positioning and product alignment.
• Consult on system design, including hardware specifications, subscriptions, and integrations.
• Specify system hardware to meet project requirements and customer expectations.

Pipeline Development & Deal Progression

• Drive the creation and development of a robust sales pipeline through proactive prospecting, lead follow-up, and nurturing client relationships.
• Progress deals from initial contact through to successful closure by identifying client needs, showcasing value, and delivering tailored solutions.

Closing Deals

• Oversee the full sales cycle, ensuring smooth transitions from the sales team to our partner network for implementation.
• Negotiate contracts, address objections, and close deals with clients, from SMBs to large enterprises, based on your experience level.
• Meet and exceed annual sales quotas.

Collaboration with Partner Network

• Work collaboratively with our partner network to ensure seamless transitions for the successful implementation of sales deals.
• Cultivate and maintain strong relationships with both clients and partners to drive long-term business success.
• This remote role will require occasional travel to meet business and customer needs.

Desired Skills & Experience

• 1-4 years of experience in a Sales Engineer or comparable role, ideally within video surveillance or SaaS industries.
• Fluent level language skills in Japanese & English.
• Proven ability to conduct high-quality product demonstrations for both technical and executive audiences.
• Strong interest in high-tech solutions and a passion for continuous learning about relevant technologies.
• Excellent organizational, planning, and multitasking skills.
• Solid understanding of TCP/IP Networking.
• Confidence in expanding beyond current technical skill set and capabilities.
• Proficiency in Cybersecurity principles and practices.

More About Eagle Eye Networks

Eagle Eye Networks is leveraging artificial intelligence on its true cloud platform to dramatically reshape the video surveillance and security industry. The Eagle Eye Cloud Video Management System (VMS) is a smart cloud video surveillance solution, purpose-built to help businesses improve safety, security, operations, and customer service. Tens of thousands of companies in more than 90 countries around the globe have moved their video surveillance to the cloud with Eagle Eye VMS. Customers, including multi-family residences, smart cities, schools, hospitals, hotels, logistics, restaurants, and retail shops trust Eagle Eye for actionable business intelligence and proactive security across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third-party systems and works with thousands of industry cameras, so customers don't have to "rip and replace" their existing infrastructure. Eagle Eye Cloud VMS is the only platform robust enough to power the future of video surveillance.

Eagle Eye Networks is an equal employment opportunity employer and values diversity. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.