【配属チームについて】
アマゾンの物流拠点であるフルフィルメントセンター(以下FC) は全国に20か所以上あり、それぞれにInbound(入荷)、Outbound(出荷)、およびQuality Assurance (品質保証)チームが存在し、担当する工程の管理業務を行っています。
Inbound Central Operation は、全国FCの入荷に関する中央管制塔として、FCネットワーク全体の入荷量や在庫量・入荷プロセスを管理・運営するTeamであり、また全国FCの入荷の仕組みを創造/構築する重要な役割を担っています。
【業務内容】
複数拠点の毎日の商品入荷量や在庫化の進捗をリモート管理し、ネットワーク横断で発生する課題の解決やTool導入などの際のプロジェクトをリードするポジションです。
【ポジションの魅力】
・業務領域の広さ
全国のFCの物の流れを掌握し、多くの上流下流の関係各所と連携しながら全体最適化に向けた判断とコントロールを行い、将来の仕組みを構築する仕事であるとともに、全国のネットワークをリードする裁量の大きなポジションです。
・新しいメカニズムの構築
ネットワークレベルで発生している問題に対して恒久対策を講じたり、今後導入される予定の設備やツールのデザインをレビューしたりと、未来のOperationに向けて入荷管理メカニズムを構築していくイノベーティブなポジションとなります。
*The location of this position is Amagasaki City, Hyogo Prefecture.
Inbound Central Operation
Amazon's Fulfillment Centers (FCs) and Cross Dock centers (IXD) are located in over 30 locations across Japan, with each center having Inbound, Outbound, and Quality Assurance teams responsible for managing our respective processes.
Inbound Central Operation team functions as a central control tower for the inbound operations of FCs nationwide, managing and overseeing the entire FC/IXD network's inbound volume, inventory levels, and inbound processes.
Additionally, our team plays a crucial role in creating and building the inbound systems for FCs and IXDs across the country.
Job DescriptionThis position involves remotely managing the daily inbound volume and inventory progress across multiple locations, leading projects to solve issues that arise across the network, and implementing new tools.
Position Highlights1) Scope of Work:
You will oversee the flow of goods at FCs and IXDs nationwide, collaborate with various upstream and downstream stakeholders to make decisions that optimize the entire network, and play a key role in building future systems.
2) Building New Mechanisms:
This innovative role focuses on developing mechanisms for inbound management aimed at future operations.
You will provide permanent solutions to network-level issues, review the design of upcoming equipment and tools, and contribute to the development of future operational processes.
Key job responsibilities■オペレーション管理 50%
日々発生する急な変動要素に際し、全体を見渡した最適な判断とコントロールを行います。例えば、毎日の各拠点の入荷数量を確認し、リモートで入荷に関する設定や調整を実施します。
またお客様からのご注文に発送遅れが無いように在庫化の進捗を毎時間チェックし、リスク発生時に各拠点の担当者に連絡しリスクを取り除きます。
各拠点の入荷量制限の調整と在庫時間管理は、アマゾン独自の最先端のシステムを用い、システムの遠隔操作で同時に行います。
■業務上で発生したトラブルや問題の解決 30%
FCネットワーク横断で発生している品質問題等に関して、関連部署と協業し、原因を調査し、対策案を作成、関連部署と連携して各FCに展開します。
例えば、商品受領時に発生するエラーやミスにの原因を取り纏め、解決までのマイルストーンを描き解決まで導きます。
全体統括するサプライチェーン・商品を購入するチーム・配送トラックを管轄するチーム・システム開発チームなど多数のステークホルダーとの連携が必要になります。
■ピークに備えたオペレーションの準備 10%
アマゾン全体で開催されるセールに向けて準備項目の進捗管理を行い、是正・修正が必要な際は状況確認とリカバリー案を作成。確実に準備が整うようにネットワーク全体をリードします。
例えば、セールのピークの物量を試算し、その為に必要な設備や道具の準備を確認し、セール準備項目の指針を各拠点の担当者に発信します。準備期間中はその項目の進捗を発信し、
遅延発生時は必要なサポートや修正をリードします。
■リスク評価 & 新規オペレーションデザイン 10%
新しく導入するツールデザインのレビューを行い、FCで実際に運用ができるよう調整と修正を行います。ネットワークに展開するための標準作業手順を構築し、使用方法・注意事項等を全FCにトレーニングします。また、導入後は効果・リスクを数値化し、期待された内容であるかをAuditします。
【働き方について】
本ポジションは、土日祝を含むシフト制になります。現在、9:00~18:00(実働8時間)の日勤帯のみですが、将来的に時間の変更及び夜勤帯が発生する可能性はございます。
プロジェクト対応や現場確認など業務上の必要性から出張もありますが、メリハリをつけて業務に取り組めることができワークワイフハーモニーを実現できます。
本ポジションの所属部門等に関する詳細は、下記リンク先をご参照ください。
■担当部門(フルフィルメントセンター)紹介
■担当職種(オペレーション)紹介:
■DEI(ダイバーシティ・エクイティ・インクルージョン)の取り組み
※Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。
※就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
Working Style
This position follows a shift schedule that includes weekends and holidays.
Currently, shifts are from 9:00 AM to 6:00 PM (8-hour shifts during the day), though there may be future adjustments to shift times, including the potential for night shifts.
Business trips are also required when necessary for project support and site visits, but the role allows for a well-balanced approach, supporting work-life harmony.
For more details about the department, please refer to the links below:Fulfillment Center (FC)
Introduction:
Operations Role
Introduction:
DEI (Diversity, Equity, and Inclusion)
Initiatives:
※Amazon is committed to creating a diverse and inclusive workplace and adheres to the Equal Employment Opportunity Act. We provide equal hiring opportunities without discrimination based on race, nationality, gender, sexual orientation, disability, age, or other attributes.
For applicants with disabilities, please refer to the following:
For details regarding measures to prevent passive smoking in the workplace, please refer to the link below.
About the team.
A day in the life
Key job responsibilities
1) Operations Management 50%
2) Resolving Operational Troubles and Issues 30%
3) Peak Operation Preparation 10%
4) Risk Assessment & New Operation Design 10%
About the team
Basic Qualifications:
- Japanese Version
- 4年制大学学士号または同等の業務経験
- PCスキル初級(四則演算ができるレベル)
- English Version
- Bachelor's degree from a fouryear university or equivalent work experience
- Businesslevel Japanese proficiency
- Basic PC skills (capable of basic arithmetic operations)
Preferred Qualifications:
- 製造・物流小売において人・物・金の流れを数値や指標にて管理
- 向上させる経験3年以上
- 複数名のリーダー業務
- タスク管理業務経験3年以上 (評価、人材育成の経験はあれば尚可)
- プロジェクトマネジメント経験(プロジェクトの規模は問わない
- 多部門横断型プロジェクトであれば尚可)
- 部下マネジメント経験
- PCスキル マクロやプログラミングスキルを保有されている方
- 主体性を持って業務改善を実行し、数値で実績を管理した経験(継続性を持ち、業務における生産性・品質の向上を行ってきた方)
- 自身の業務を数値・指標にて管理した経験。(指標が目標に対し、どのように機能しているかを分析・それを元にアクションの起こせる方)
- ビジネスレベルの英語力
- インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.-
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