Job Description Summary
Virtual Service Salesは、担当エリアにおけるMSA(MSA=Maintenance Service Agreement/保守契約)ビジネスの管理運営と成長に責任を持ちます。今後保守ビジネスへの顧客ニーズは多様化します。 自身がエリア顧客のニーズをしっかりと理解し、Virtual Service Sales Leaderが定める戦略のもとでMSAビジネスを推進します。各ブロック・エリアMSAリーダー、エリアサービスリーダー、フィールドサービスエンジニア、チャネルパートナーと連携し保守契約の確実な更新(Renewal)、新規獲得、Price-up、グレードアップ契約(Up Sell)の案件管理と実行を促進します。
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
【本職務は勤務地の指定はなくリモート勤務可】
Role Summary
Virtual Service Salesは、担当エリアにおけるPCS製品(麻酔器、モニター関連等のペイシェントケアソリューション製品群)のサービス保守契約(以下MSA=Maintenance Service Agreement)ビジネスの管理運営と成長に責任を持ちます。今後保守ビジネスへの顧客ニーズは多様化します。 自身がエリア顧客のニーズをしっかりと理解し、Virtual Service Sales Leaderが定める戦略のもとでMSAビジネスを推進します。各ブロック・エリアMSAリーダー、エリアサービスリーダー、フィールドサービスエンジニア、チャネルパートナーと連携し保守契約の確実な更新(Renewal)、新規獲得、Price-up、グレードアップ契約(Up Sell)の案件管理と実行を促進します。
Roles And Responsibilities
- Virtual Service Sales Leaderのもとで、サービス組織の財務的コミットメントを確実に達成するために、販売活動を行う
- 担当エリアにおけるPCS製品の保守契約を、架電による営業活動を行い、オンタイムでの保守更新(MSA Renewal)や新規獲得、Price-up、Up Sell、を実行する
- 担当部門(PCS製品、その他あり)のMSAセールスやフィールドサービスエンジニア、機器営業チーム、販売店、本社マーケティング部門と緊密に連携して、ビジネスの成長を支え担当エリアにおける保守ビジネスの売上と利益目標の達成に貢献する
- 担当エリアのMSAセールスがより顧客訪問による付加価値を提供できるよう、サービスセールスチーム全体の営業生産性の向上に貢献する
- CRMへの顧客状況の入力、MSAセールスチームへの情報連携、見積作成、契約書作成依頼等の業務を行う
Required Qualifications
- 顧客と架電での交渉が行えるネイティブレベルの日本語スキル
- 優れた対人関係スキル、自信を持って強い主体性を発揮するチームプレーヤー
- サービス部門もしくは営業部門における営業経験、または医療関連分野のサービスエンジニアとしての3年以上の経験
- フィールド経験に基づき、社内および顧客への影響力を持った一定の交渉能力
- 顧客のために必要なことを実行するために、社内関係者と連携をとる対人関係スキル
- 高いコンプライアンス意識
Desired Characteristics
- インサイドセールス/テレセールスの経験
- ビジネス、会話、筆記英語スキル
- 変化を恐れず変革に取り組み、かつ個人として優れたプロセス指向
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
**Additional Information*
*Relocation Assistance Provided:
No
-
Hino, Tokyo GE HealthCare Remote jobVirtual Service Salesは、担当エリアにおけるMSA(MSA=Maintenance Service Agreement/保守契約)ビジネスの管理運営と成長に責任を持ちます。今後保守ビジネスへの顧客ニーズは多様化します。 自身がエリア顧客のニーズをしっかりと理解し、Virtual Service Sales Leaderが定める戦略のもとでMSAビジネスを推進します。 · ...
-
Hino GE HealthCare Full timeVirtual Service Salesは、担当エリアにおけるPCS製品のサービス保守契約(以下MSA=Maintenance Service Agreement)ビジネスの管理運営と成長に責任を持ちます今後保守ビジネスへの顧客ニーズは多様化します。 · ...
-
Yokohama GE HealthCareThis role involves managing MSA business operations in their assigned area. They will be responsible for understanding customer needs · Sales activities to achieve financial commitment on service organization. · Promote MSA business growth based on strategy defined by Virtual Se ...
-
Hino, Tokyo GE HealthCare Remote job+Job summary · Manage the growth of MSA business in assigned area under Virtual Service Sales Leader strategy. · +Customer negotiation skills in native Japanese level. · Excellent interpersonal skills, self-confidence to take initiative as team player. · ...
-
Hino GE HealthCare Full timeManage and grow MSA business in designated area, with increasing customer needs for diverse services. · Sell MSA services to customers through phone calls and achieve timely renewal and new sales targets. · ...
-
東京都 日野市, GE HealthCare Remote jobThis Virtual Service Sales role involves managing MSA business operations in designated areas. · ...
-
Yokohama GE HealthCareThe role involves managing and growing the Maintenance Service Agreement (MSA) business in assigned areas. The candidate will work closely with various teams to achieve sales targets and ensure customer satisfaction.Sales activities for assigned area ultra-sound diagnosis device ...
-
Akishima Otis Elevator Co. ¥207,000 - ¥400,000Otis is the world's leading elevator and escalator manufacturing, installation, · and service company. We move 2.4 billion people every day and maintain approximately · 2.4 million customer units worldwide, the industry's largest Service portfolio.We are 72, · 000 people strong, ...
-
Sagamihara SoTalent ¥4,000,000 - ¥8,000,000 per yearJoin a global life sciences leader as a Manager, Technical Services, supporting advanced capsule filling equipment and ensuring top-quality technical service for clients and internal operations.This role combines hands-on mechanical expertise with customer-focused service and off ...
-
Sagamihara Johnson & Johnson MedTech ¥10,000 - ¥15,000 per yearA Field Service Manager position at Johnson & Johnson in Tokyo, Japan. · 3 years of experience in medical device manufacturing or maintenance. · ...
-
Area Manager, FC, FC
1ヶ月前
Sagamihara, Kanagawa Amazon ¥3,000,000 - ¥6,000,000 per yearThis is a position where you can advance your career even if you have no experience in logistics. · ...
-
Nishitokyo AmazonAmazon is looking for an Account Manager who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers. · Develop and manage sales plays for effective account management process · ...
-
Tokyo TrinasolarTrina Storage are seeking a Field Service Engineer for a Battery Energy Storage System (BESS) projects.They are the front-line technical experts responsible for on-site system commissioning, diagnostics, and maintenance tasks — ensuring peak performance, safety, and reliability o ...
-
Tokyo TrinasolarWe are seeking a Field Service Engineer for Battery Energy Storage System (BESS) projects. · Offer technical support during mechanical and electrical tasks throughout the installation and commissioning phase of Energy Storage Projects · ...
-
Tokyo Hewlett Packard Enterprise Full timeThis role has been designed as onsite with an expectation that you will primarily work from an HPE office. · Web development environment (Apache Tomcat, Spring boot) knowledge · Programming environment (Java, Python) knowledge · ...
-
Sales Representative
4週間前
Tokyo Masimo Full timeThis role involves meeting with doctors, giving sales presentations, coordinating and hosting product seminars, installing devices on site , promoting and suggesting maintenance services. · ...
-
Shibuya JLL JapanSupport Engineering and Critical Environments Management (CEM), proactively lead and manage onsite Client activities, serving as backfill when necessary. Manage direct and indirect staff in the delivery of onsite engineering services and related programmes. Deliver services in ac ...
-
Field Tech Svc Spec
1週間前
Tokyo Medtronic Full timeAt Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. · ...
-
Chiyoda Citi ¥12,000,000 - ¥15,000,000 per yearThe Salesperson is a senior-level position responsible for assisting clients in raising funds in the capital markets, · as well as providing strategic advisory services for mergers, · acquisitions and other types of financial transactions in coordination with · the Institutional ...
-
Tokyo, Tokyo, Japan Hewlett Packard Enterprise ¥4,000,000 - ¥12,000,000 per yearThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office. · ...
-
Saitama Otis Elevator Co.We are looking for a elevator/escalator maintenance salesperson to join our team. The successful candidate will be responsible for maintaining good relationships with existing customers and managing their portfolio of elevators. · Maintain good relationships with existing custom ...