- This role replaces or modifies the current role of IT Business Partner (also known as Business Relationship Manager or IT Functional Lead). The Stakeholder Success Lead will facilitate alignment between IT and an assigned line of business.
- The Stakeholder Success Lead will (as the name implies) be focused on ensuring that stakeholders are succeeding to achieve their goals with the IT system they are provided.
- To ensure "success" means working closely with stakeholders to understand their business strategy and evolving, needs, challenges, opportunities, and associated priorities. And then, to ensure their automation and information needs are properly met by working collaboratively with other members of their functional unit and/or other functional units. Stakeholder Success Leads do not just seek out and then funnel problems or issues to system owners but rather take an active role in helping to solve the problem.
- SSLs may have application services leads or other IT services leads reporting to them. Senior SSLs may even supervise multiple junior SSLs charged with supporting a variety of sub-functions. However, in all cases, the primary responsibility of the SSL is ensuring the effective on-going delivery and customization of IT services to stakeholders.
Key responsibilities
- Effectively facilitate dialogues to identify business issues, challenges and areas of opportunity that can be addressed through technology.
- Manage business technology priorities for an assigned line of business.
- Align the IT portfolio and roadmap to the business strategy and objectives.
- Build detailed understanding of how business processes and outcomes are operationalized through technology.
- Lead discovery, assessment, and business case development for technology investments and ensure those investments are delivered within financial targets. Capture basic user and functional requirements and key design considerations.
- Direct IT delivery based on the IT portfolio and business priorities, while ensuring progress
Requirements
- University degree or the equivalent combination of education and experience required; advanced/graduate degree preferred for some disciplines
- Typically requires 7-10 years relavent experience.
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
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