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Career Level - IC1
In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.
You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting for our Electronic Support Services.
As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management.
You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real time with follow up for more complex matters.-
Tokyo keyloopholPurpose of role · : Provision of an excellent support service is critical to the achievement of Keyloop's strategic plans for growth and profitability. Our Product Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to su ...
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Tokyo Pearson Full timeCORE COMPETENCIES · Experience in managing a small team including a third party vendor · An individual contributor as well as a team-player · Self motivated, shows initiative and has a strong sense of responsibility · Active with a positive attitude and a good team motivator ...
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Tokyo Amazon Japan G.K. Full timeAmazon's mission is to be 'Earth's most customer-centric company, and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associat ...
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Tokyo Assessment & Qualifications Paid WorkCORE COMPETENCIES · Experience in managing a small team including a third party vendor · An individual contributor as well as a team-player · Self motivated, shows initiative and has a strong sense of responsibility · Active with a positive attitude and a good team motivator ...
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Tokyo Amazon Web Services Japan GK フルタイムあなたの技術知識やビジネス経験を活用し、AWSのソリューションアーキテクトとして日本の製造業の変革を共に実現しませんか? · 製造業では、不確実性への対応やイノベーションの促進に向けた変革が進んでいます。具体的にはデータドリブン経営を実現するための工場のデジタル化や設備及び製品のコネクテッド化、製品とサービスを組み合わせた新ビジネスの展開、カーボンフットプリントの抑制、生成AIの活用などが挙げられます。AWSのソリューションアーキテクトはそのような業界特有の課題に対して技術を駆使した解決手段をお客様と一緒に策定し、実行を支援します。更にお客様の事例をグロ ...
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Service Desk Analyst
4週間前
Tokyo IFS Full timeJob Description · Overview · The Service Desk Analyst manages the full lifecycle of all cases which relate to the provision of support, maintenance and cloud service activities for commercial IFS customers. The Service Desk Analyst therefore plays a critical role in forming cus ...
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Service Desk Analyst
4週間前
Tokyo IFS Full timeJob Description · Overview · The Service Desk Analyst manages the full lifecycle of all cases which relate to the provision of support, maintenance and cloud service activities for commercial IFS customers. The Service Desk Analyst therefore plays a critical role in forming cust ...
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Tokyo Amazon Web Services Japan GK フルタイムAWSのエンタープライズ営業職は、大企業のお客様に対してAWSの幅広いサービスと技術を提供し、お客様のビジネスチャレンジやイノベーションに貢献する役割を担っています。この職種では、お客様の多様なビジネスニーズに応えるために、日々のプロジェクト相談からビジネス企画の段階まで幅広く関わり、技術相談だけでなく、経営層から現場まで様々な視点を持った方々とのコミュニケーションが求められます。AWSのサービスがお客様の課題解決やビジネス成長に向けたチャレンジへの貢献できていることを実感できることがこの職種の魅力です。「AWSだから実現できた」という新たなサービスの開 ...
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Tokyo ServiceNow Full timeJob Description · What you get to do in this role: · The role of the Analyst, Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow prod ...
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Tokyo 21306 Citibank, N.A. - Japan Full timeThe Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing ...
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Tokyo Boston Consulting GroupWHAT YOU'LL DO · As a Senior Knowledge Analyst (SKA) within BCG's Center for Digital Government (CDG), a part of the Public Sector and Technology & Digital Advantage Practice, you will work in a growing global team, providing digital government expertise and insights whilst worki ...
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Tokyo Amazon Web Services Japan GK フルタイムソリューションアーキテクト(金融業界担当)のポジションは、金融業界の変革の中で、AWSとビジネスレベルで協業を進めている大手フィナンシャルグループをはじめ、銀行、信託、証券、生損保、カード、リースなどフィナンシャルサービスのお客様を担当するポジションです。既存業務のクラウドへのITトランスフォーメーションに加えて、Open API、ボイスバンキング、次世代コンタクトセンターなどのチャネル改革、生成AIなどの機械学習を使った新規ビジネス、イノベーティブなUI/UX、データ活用など、お客様のチャレンジに対して、AWSの240を超えるサービスを組み合わせ、アー ...
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Tokyo Amazon Japan G.K. Full timeAmazon is handling hundreds millions of products in Japan. In terms of the business model, all of the items from the various suppliers are collected at Fulfillment Center(FC) at once. Then, they will be reached out to our individual customers via Delivery Stations(DS) , which are ...
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Tokyo Rakuten Full timeDescription · : Business Overview · Rakuten has more than 250 million active users worldwide and provides some of the most popular internet services in Japan today. Terabytes of data are generated every day and are made available for internal services and business analysts. · ...
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Tokyo JLL Full time職務内容: · ビジネスデータの収集と分析:内部データソースや外部データソースからデータを収集し、BIツールを使用してデータを分析します。ビジネスの傾向やパターンを特定し、戦略的なインサイトを提供します。 · データ可視化とレポーティング:PowerBIやTableauなどのデータ可視化ツールを活用して、データを視覚的に示すためのダッシュボードやレポートを作成し、ステークホルダーに提供します。 · データ品質の管理:データの品質と一貫性を確保するためにデータソースを監視します。データ品質に問題がある場合は、適切な対策を講じます。 · ビジネスインサ ...
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Tokyo Recorded FutureWith 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company · Sr. Intelligence Consultant - Japan* English follows Japanese (日本語の後に英語が続きます) · Recorded Futureは ...
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Tokyo Oracle Regular EmployeeAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as w ...
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Tokyo Amazon Japan G.K. Full timeLocation: Tokyo, Japan · Language Requirement: Japanese, English, and Mandarin to communicate effectively and address queries from our Japanese and Chinese-speaking counterparts/sellers · Working Hours: 9 hours work day; however, alternative start-end times are subject to busines ...
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Tokyo UiPath Full timePosting Details · Life at UiPath · The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. · To make that happen, we need people who are cu ...
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Tokyo Kuehne+Nagel jobs.contract_type_full_time, PermanentJOB DESCRIPTION You will be part of our Air Logistics team, adding your pricing expertise + skills to the delivery of our growth objectives. Your Role · Your primary objective will be to deliver against our growth strategy by ensuring that pricing support to business developm ...