Job Description
Business Overview
The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Technology Management Services Supervisory Department (TMSSD) plays a vital role in CIO Governance, IT financial management, IT procurement, Quality Management System (QMS),
technology-related public relations, and human resources strategy. By promoting efficiency, quality, risk management, and organizational strength, we ensure that Tech Divisions remain agile and at the forefront of technological advancement.
Department Overview
The IT Planning Department (ITPD) plays a critical role in contributing to Rakuten Group's business success through effective IT finance management. We are responsible for the management accounting of development costs (Tech costs), encompassing budgeting, forecasting, variance analysis, and comprehensive reporting. This ensures financial transparency, accuracy, operational efficiency through system development, and the strategic alignment of IT investments with organizational objectives.
Position
Why We Hire
In order to implement proactive actions for IT procurement strategy, we are seeking new members for the expansion of the IT Procurement Admin Group.
Position Details
Responsibilities
IT Procurement Office is responsible for the smooth execution of IT-related procurement activities including cost optimization, appropriate vendor selection, and efficient ordering processes. To maximize the overall effectiveness of IT Procurement Office, "IT Procurement Admin Group has the scope of works not only the existing "governance and compliance management and reinforcement" but also the new challenge "acceleration of strategic planning". This includes:
- Proposing and planning IT procurement process optimization (within company regulations).
- Developing an environment that strengthens strategic relationships with suppliers.
- Providing data-driven improvement proposals.
Furthermore, strengthening collaboration with domestic and global
group companies, including centralized purchasing where appropriate, is a key mission for the IT Procurement Office, particularly within the Sourcing Group. Future collaboration with fintech, mobile, and overseas entities is anticipated.
Unlike the established processes of the "Purchasing" and "Sourcing" groups, this role requires proactively identifying actions to build a stronger procurement organization. This involves collaborating with executive management and relevant department stakeholders to develop and implement improvements.
To gain a deep understanding of the current state, the role may also require hands-on involvement in "Purchasing" and "Sourcing" activities.
Work Environment
Team Composition
Employees:15 (Sourcing: 8, Purchasing: 6, Admin: 1)
Contract Staff/Outsourcing: 20 (including approximately 15 BPO staff)
The team is primarily composed of mid-career hires with only 2 new graduates.
The age range is mainly in the 30s and 40s.
Team members come from diverse backgrounds (Sales, SE, Purchasing, Legal, etc.), but many previously worked for IT companies.
Mandatory Qualifications
Required Experience (Either of the following is required)
- Minimum 3 years of experience in IT procurement operations (sourcing or purchasing)
- Minimum 5 years of experience in sales, pre-sales, SE, or analyst roles related to the following IT products:
- Public Cloud (Azure, GCP, etc.)
- SaaS (CRM, CDN, project management tools, etc.)
- IT-related hardware such as servers, storage, and network appliances
Desired Personality
- Possesses in-depth knowledge and experience in IT procurement and can approach tasks from a strategic perspective
- Can utilize data analysis skills to identify issues and propose improvements
- Has strong communication skills and can smoothly collaborate with related departments and suppliers
- Is flexible to change and can proactively acquire new knowledge and skills
Required Mindset
- A mindset of being able to act/improve autonomously
- A mindset of being able to adapt to change
- A mindset of enjoying ambiguous situations
Desired Qualifications
- Experience in establishing procurement processes and rules (policies)
- Experience working in "Admin" role
- Experience in supplier management (analyzing procurement status, costs, supplier performance, etc., and creating reports)
corporate
procurement
technologymanagementdiv
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