- 英語力を活かし、グローバルな顧客対応を通じてキャリアを広げられるポジションです
- 安定した外資系企業で、国際的な業務に携わりながらワークライフバランスを実現できます。
企業情報
企業概要
世界的に有名な複合材料メーカーで、航空宇宙業界を中心に炭素繊維やガラス繊維を提供しています。主要顧客は米国・欧州・日本の大手航空機メーカーで、グローバルなサプライチェーンを支えています。日本法人は営業とカスタマーサービスを担い、国内外の顧客との橋渡し役として重要な役割を果たしています。製造拠点は欧米にあり、日本では顧客対応に特化した少数精鋭のチームで運営されています。
職務内容
主な業務内容
- 顧客からの注文受付、ERPシステムへの入力(Microsoft D365)
- 見積書、注文書、請求書、出荷書類の管理・送付
- 納期確認、顧客への出荷案内、遅延時の調整
- 支払い遅延対応、品質関連の問い合わせ対応
- 海外製造拠点や営業チームとの連携による課題解決
理想の人材
応募資格
必須条件
- ビジネスレベルの英語力(会話・メール対応)
- ERPシステムの使用経験(ORACLE、SAP歓迎)
- カスタマーサービスまたは営業サポート経験(3年以上)
- 日本語ネイティブレベル
歓迎条件
- 航空宇宙業界や製造業での経験
- 品質対応やクレーム処理の経験
条件・待遇
勤務条件
- 勤務地:横浜市(本社オフィス)
- 勤務時間:9:00〜18:00(週40時間)
- リモート勤務:週1〜2日可能(オンボーディング後)
- 雇用形態:正社員
- 年収:450万円〜550万円(経験により最大600万円)
- 試用期間:3ヶ月
Contact: Adam Petch
Quote job ref: JN
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Tokyo, Tokyo Michael Pageグローバルな顧客対応を通じてキャリアを広げられるポジションです安定した外資系企業で、国際的な業務に携わりながらワークライフバランスを実現できます。 · ...
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