Work Style: Client Office
Closest Station name:Osaka, 3-1 Ofukacho, Kita-Ku
Client Address: Osaka, 3-1 Ofukacho, Kita-Ku, Osaka , Japan.
Role and Responsibility (Mandatory):
Overview
We are seeking a solution to strengthen testing across the client's P&C insurance ecosystem, which includes policy administration, claims processing, underwriting systems, and customer engagement platforms.
• The Test Lead will be responsible for engaging with client stakeholders, identifying testing needs through strategic discussions, and enabling collaborative support from both offshore and onshore teams.
• A critical aspect of this role is to identify areas for testing transformation, lead discussions with customer stakeholders, and define and drive a roadmap to implement transformation initiatives and elevate testing maturity across the program.
• Key responsibilities include identifying risks and challenges, designing comprehensive and scalable test strategies, and developing reusable implementation plans that align with business goals, regulatory requirements, and modernization objectives.
Roles and Responsibilities
Strategic Test Leadership
• Lead the testing strategy and execution for customer's critical applications, including policy administration, claims processing, underwriting systems, and customer engagement platforms.
Testing Transformation & Maturity
• Identify high-impact areas for testing transformation, such as test environment and data management, automation, and governance.
• Lead stakeholder discussions to align transformation goals with business priorities.
• Define and execute a roadmap to implement transformation initiatives, leveraging industry best practices and internal maturity assessments.
• Drive testing maturity through phased improvements in automation, process standardization, and AI-led quality engineering.
Innovation & Automation
• Drive test automation initiatives to improve efficiency, coverage, and speed.
• Champion the adoption of GenAI in the testing lifecycle for intelligent test case generation, defect prediction, and reporting.
Global Team Coordination
• Interface with offshore and onshore teams, ensuring alignment with Japan-specific business and regulatory needs.
• Facilitate seamless collaboration across geographies to support testing activities and knowledge sharing.
Governance & Communication
• Manage stakeholder communications, ensuring transparency and timely updates on test progress, risks, and outcomes.
• Oversee governance functions, including test planning, reporting, and compliance tracking.
Operational Excellence
• Ensure SLA adherence across all testing deliverables and environments.
• Implement proactive problem management to address recurring issues and improve system stability.
People Management
• Lead and mentor the testing team, managing attendance, performance evaluations, and career development.
• Foster a culture of quality, accountability, and continuous improvement.
Skills and experience (Mandatory):
• 8–10 years in Mainframe testing, migration exposure, and working with Japanese customers with onsite experience
• Experience working with global or Japan based insurers, Experience in Japanese business etiquette and client interfacing
• Prepare detailed test plans for integration and migration tracks.
• Lead integration/system testing and validate dead code removal strategy.
• Perform impact analysis for regression testing and ensure production parallel readiness.
• Collaborate with Japanese stakeholders for requirement clarifications and defect triage.
• Manage artifact uploads in Rally and maintain documentation standards.
• Support multi-track coordination and assist in risk identification.
• Native-level Japanese for stakeholder communication and documentation
• JLPT N1/N2 certification preferred
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