Guided by shared concepts and rules, the Yokogawa Group implements quality management on a daily basis to deliver products and services that meet customer expectations. Every year, the Group establishes quality targets and measures in the Yokogawa Group Quality Plan and implements quality activities on the basis of this plan to ensure high quality.
The basic quality policy
- Quality management is carried out in order to implement customer focus based on “Quality First,” which is the spirit of foundation, and “Healthy and Profitable Management” through improvements in management quality.
- Products that meet statutory and regulatory requirements as well as customer requirements are supplied.
- Appropriate quality management systems conforming to the International Standard ISO 9001 requirements are established and implemented. In addition, the effectiveness of those systems is continually improved.
- Customer requirements are fulfilled and customer satisfaction is increased through the results of quality activities in all organizations and personnel. For this purpose, each employee must feel that the quality of his or her work has a direct bearing on product quality, and that the company believes in “Quality First”.
- The head of each organization is responsible for the quality of the relevant businesses. The responsibilities include ensuring that adequate resources are made available.
Customer Satisfaction and Quality
Yokogawa provides quality products and solutions that satisfy our customers. This is built upon the Quality First founding spirit that we have preserved for over 100 years. Our quality management consists of three basic elements: Quality Assurance (QA), Quality Improvement (QI), and Quality mind (the quality-first mindset) (Qm).
Quality Assurance (QA)
Continually seeking to provide better products to customers based on the philosophy of quality being the highest priority.
Quality Improvement (QI)
Establishing a system to provide quality products and services.
Quality mind (Qm)
Each and every employee having the quality-first mindset that is the Yokogawa Group’s founding spirit.
We believe that we can satisfy our customers’ expectations and build long-lasting relationships of trust only when all of these elements are engaged. Yokogawa believes the first-quality mindset is particularly important for maintaining high levels of quality. All Yokogawa Group employees are aware of the importance of having the quality-first mindset, and quality is built into each operation based on Group-wide rules and approaches.
Quality Assurance Activities
Since its founding, Yokogawa has built quality management systems into each process from development, planning, design, and manufacturing to sales and service, in order to deliver products and solutions that satisfy its customers.
Yokogawa first obtained ISO 9001 certification in 1992, and its major Group companies in and outside Japan have also obtained the certification. Specialists deal with the issues and problems with products that are encountered by customers.
Yokogawa has a service system featuring its Global Response Center that continually watches over customer equipment globally to ensure the equipment’s safety.
Yokogawa also ensures the traceability of measurement instruments as part of its quality assurance system.
Yokogawa is an enterprise registered with Japan Calibration Service System (JCSS) for electricity, pressure, flowrate, and time.
Yokogawa QHSE Month
QHSE Month poster
In 1960 in Japan, November was set as Quality Month by the Union of Japanese Scientists and Engineers, the Japanese Standards Association, the Japan Productivity Center, and the Japan Management Association. Yokogawa has continuously engaged in related activities during Quality Month.
Starting in 2018, we engage in an array of activities within the Group in November every year, having added occupational health and safety and environmental conservation, which are the foundation of management, to quality and renamed the month Yokogawa QHSE Month.
To instill the importance of quality, occupational safety and health, and environmental conservation in the minds of all employees, we have put up QHSE Month posters designed by an employee of a Group company. In addition to the quality-first mindset, we convey the thoughts of senior management regarding occupational safety and health, and environmental conservation to the employees of the Group in a QHSE Month message.
*QHSE: Quality, Health and Safety and Environment
Yokogawa QA Booklet
QA Booklet for manufacturing workers
To maintain and improve quality, Yokogawa has prepared a QA Booklet that explains the attitude that is necessary during every day work in easy-to-understand terms. The booklet has been translated into five languages to facilitate implementation across the Group. Workers carry it at all times to ensure they maintain a quality-first mindset.
-
Kodaira Renesas Electronics フルタイム車載用途の半導体製品の組み込みソフトウェアの品質保証 · 主な責任は、ISO26262に基づくFunctional Safety Assessment、Automotive Spiceに基づく設計プロセスアセスメント、ISO21434にもとづくSecurity監査です。 · 市場におけるソフトウェア不具合に関する原因分析と再発防止策制定活動、およびRenesas内部Automotive Spice Assessment活動におけるアセッサーとしての勤務 · 上記活動で得られた情報、データに基づく、ソフトウェア設計部門の設計品質向上のためPDCAサイクルへ ...
-
Kodaira Renesas Electronics フルタイム· 求人内容 · 主に車載用途の半導体製品の組み込みソフトウエアの品質保証 · ・ Automotive Spice手法を活用したソフトウエア開発プロセスの改善促進 · ・ ソフトウェア設計部門の実際の開発案件に対して実施するアセスメントにおいて、アセッサーチームを取りまとめ、アセスメントやプロセス改善方針に基づき、チームと活動をリード · ・アセスメントで弱みを抽出、開発部門やルール制定部門に様々な改善を提案 · ・欧州カーメーカーやTier1顧客との、ソフトウェア設計プロセスに関係する協定の内容検討にも参画可能 · ※就業場所の変更の範囲、従事すべ ...
-
Tokyo The Kraft Heinz Company フルタイムDescription · 弊社製品に関わる品質保証業務を主とし、それに付随するクレーム処理、品質管理及び、監査業務を行う。弊社で遂行されている各種プロジェクトへのクロスファンクション的なサポートも行う。また、商品開発過程で生じる品質管理に対する責務も担うこととなる。更に、弊社グローバルチームからの依頼で生じる様々なプロジェクトのサポートとして参画し、グローバルの品質改善への業務も行うと同時に、海外の委託先との協業業務にも積極的な対応が望まれる。 · 業務内容の指示及び、確認に関しては、品質保証課員並びに、品質保証課長で管理を行う。 · 分析検査機器の ...
-
Tokyo Stryker Japan KK フルタイム職務概要 · ">医療機器の品質保証業務及び薬機法全般に精通し、その知識と経験を有し、担当業務の円滑な遂行とグループ内社員と連携して組織内業務改善をリードして進める。 · ">主な活動と責任 · ">">医薬品医療機器等法ならびに QMS 省令を遵守した業務 · ">品質情報に係る受付処理業務及び顧客対応 · ">ISO13485:2016 要求事項の順守と維持管理 · ">外国製造業者への製品品質の維持・改善の積極的な働きかけ · ">製品回収・改修が必要となった場合、実施の推進(社内調整、行政とのコミュニケーション) · ">薬務渉外(PMDA ・都 ...
-
Kawaguchi Amazon Japan G.K. フルタイム※このポジションの勤務地は埼玉県川口市です。 · アマゾンジャパンでは、自社管理する配達拠点Amazon Logistics (AMZL)で、配達対象地域の配達品質・配達効率向上のために、配達データの分析や改善活動を行うフィールドクオリティーアシュアランス(FQA)を募集しています。FQAの主な業務は、オンラインで配達データおよび地図データ・GPSと実地住所情報の照合やオフィスなどの配達可能日時の確認をし、また配達困難箇所である現地に直接訪問のうえ配達の障害となっている原因を特定し、Amazonの配達システムに取得したデータを反映します。また、FQAは反 ...
-
Musashino yokogawaAchieving Customer Trust and Satisfaction by Delivering · Guided by shared concepts and rules, the Yokogawa Group implements quality management on a daily basis to deliver products and services that meet customer expectations. Every year, the Group establishes quality targets an ...
-
Tokyo The Kraft Heinz Company フルタイム品質保証業務 · 弊社製品に関わる品質保証業務を主とし、それに付随するクレーム処理、品質管理及び監査業務のサポートを行います。また、商品開発過程で生じる品質管理に対する責務も担うこととなります。グローバルチームからの依頼で生じる様々なプロジェクトのサポートとして参画し、グローバルの品質改善への業務も行います。 · 主な役割 · 分析検査機器の取り扱い · 微生物検査方法の基礎的な知見 · 食品を扱う経験 · ワード・エクセル・Outlookの基本スキル · データ入力 · 書類作成業務 · リモートワーク環境の整備 · 必要なスキル · 4年制大学で理系 ...
-
Tokyo Rakuten Full timeJob Title: · System Quality Assurance Specialist · About the Role: · Rakuten Bank provides financial services to our customers, ensuring they are satisfied with convenient, safe, and secure access to these services. · You will be responsible for quality control of banking systems ...
-
Kodaira Renesas Electronics Full time· Job Description · Quality assurance of embedded software for semiconductor products including automotive and industrial applications · Quality verification and defect correction at the software development stage · Improving quality assurance methods to build in software qualit ...
-
Tokyo Keywords Studios Full timeJob Description · We are seeking a highly skilled Quality Assurance Associate to support the project lead in evaluating ticket samples and ensuring adherence to quality standards. · This is an excellent opportunity for someone with a knack for leadership, analytics, communication ...
-
Tokyo Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.Come join the excellence · Overview · Customer Acceptance & Product Support Engineer will be responsible for getting TNS solutions acc ...
-
Tokyo Language Bear Full timeLanguage Bear is an international content creation company. The team consists of 1000+ linguists who are working mostly remotely and are fluent in 60+ languages. Our expert writers create engaging texts that are SEO-friendly and specifically tailored to the needs of the client. W ...
-
Tokyo Rakuten Full timeJob Title: Quality Control Manager · Job Summary: · We are seeking a highly skilled Quality Control Manager to join our IT Division. As a key member of our team, you will be responsible for managing and promoting quality control and analyzing all system risks to formulate plans f ...
-
Koto City Advanced Sterilization Products Full timeResponsible person for product quality information (complaints, medicines, medical devices, other devices and consumables) · Evaluate quality information (complaints), consider whether countermeasures are necessary, and escalate globally · Person in charge of formulating investig ...
-
Koto City CSL Behring Full timePosition Purpose: · To lead Quality Assurance group developing talents · To operate appropriately quality events in compliance with global CSLB policies and local regulatory requirements · To collaborate with internal partners, such as global Quality Assurance, global manufacturi ...
-
Tokyo DexcomThe Role · We are seeking a highly skilled Quality Assurance Sr. Specialist to join our team in Japan. In this role, you will be responsible for establishing, maintaining, and improving the Quality Management System (QMS) for DexCom Japan. · You will lead and execute various qual ...
-
Fujisawa Takeda Full timeDescription · Takeda is a global values-based, R&D-driven biopharmaceutical leader with a purpose to contribute to better health for people and a brighter future for the world. We aim to create a diverse and inclusive organization where people can thrive, grow, and realize their ...
-
Musashino yokogawaBasic Philosophy · Principles of procurement activities · We of the Yokogawa Group are establishing a clean, clear, and open corporate culture based on our Corporate Philosophy and Standards of Business Conduct. We are committed to making our company more trusted by society, up ...
-
Musashino yokogawaAchieving Customer Trust and Satisfaction by Delivering · Guided by shared concepts and rules, the Yokogawa Group implements quality management on a daily basis to deliver products and services that meet customer expectations. Every year, the Group establishes quality targets an ...
-
Nishi-tokyo Applied Materials Full timeJob Description · Key Responsibilities: · Perform all standard service activities through Tier I unassisted. · Perform standard Tier II with assistance. · Able to perform routine preventative maintenance within established timeframes. · Completes quality repairs. · Fab Issues Res ...
-
Lead QA Engineer
1週間前
Tokyo Rakuten Full timeDescription · : Department Overview · The responsibility of B2C BSS Development Department (B2CBD) is system development of B2C BSS systems and making sure of requirements from executive and business team. · Position: · Why We Hire · As the Lead QA Engineer for our Mobile Ap ...
