Achieving Customer Trust and Satisfaction by Delivering

Guided by shared concepts and rules, the Yokogawa Group implements quality management on a daily basis to deliver products and services that meet customer expectations. Every year, the Group establishes quality targets and measures in the Yokogawa Group Quality Plan and implements quality activities on the basis of this plan to ensure high quality.

The basic quality policy

• Quality management is carried out in order to implement customer focus based on

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