Application Specialist for the japan - APAC-Region
Location:
Korea
Start:
or later
As an experienced Dental Technician and expert in using our software products, you will support our team in 2ndand 3rd level support, conduct 'Train the Trainer' software training for our partners and assist our software development teams with your know-how in dental technology.
Role profile
Provide our resellers, distributors, partners and key opinion leaders with third-level support
Conduct reseller training courses and software demonstrations worldwide, online, classroom training on site or at our offices. Report on the training courses held and related to the certification of customers
Support our R&D department in further developing and improving all our products by constantly testing the software and hardware of partners, and by passing on suggestions and complaints as well as any feedback from our customers and users.
Represent our company and our products in a friendly and competent manner at trade fairs and other events worldwideProvide our resellers and customers with up-to-date information on software usage on , our YouTube channel and social media
Cooperating with other departments like R&D, Customer Service, Marketing, Quality Management, Sales and Integration Department
Reporting to Global Application Support Manager
approx. 30% travel activity
Your offer
Technical education in the field of dental technology with a degree as certififed dental technician or master dental technician
3+ years of experience in dental CAD/CAM, in-depth experience with our software is required
Very good knowledge of English, including written
Ideally, experience in first and second-level support as well as software training
You have no problems speaking in front of a larger audience
Fascination for software and computers. You're not afraid to edit an XML file or install a new video driver
Confident and affable demeanour and a passion for travel
Teamwork and communication skills, self-organization working from home and creativity in the foreground
We offer
Exciting and varied tasks in a dynamic and growth-oriented software company
Flat hierarchies and efficient decision-making processes
A positive working atmosphere that promotes both individual freedom and responsibility
Strong team spirit and very good working atmosphere
Flexible workinghours
Corporate Events
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