Etch Customer Engineer I

3週間前

Yokkaichi Applied Materials Full time

Key Responsibilities

Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.

Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies basic diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform established BKM's. Follows all IP guidelines.

Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements : This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

  • Develops skills to perform basic activities in own job

    • Business Expertise

  • Understands how the assigned duties integrate with others in the team
  • Develops responsibility for customer satisfaction within work area

    • Leadership

  • Has no supervisory responsibilities

    • Problem Solving

  • Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion

    • Impact

  • Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail

    • Interpersonal Skills

  • Uses communication skills and common courtesy

    • Qualifications

    Education:

    Associate's Degree

    Skills

    Certifications:

    Languages:

    Years of Experience:

    1 - 2 Years

    Work Experience:

    Additional Information

    Travel:

    Yes, 10% of the Time

    Relocation Eligible:

    Yes

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