Description
Amazon Ready is a flexible staffing program that enables associates to self-select shifts, providing agile, cost-effective labor to support AMZL operations. We are looking for a Program Manager to own associate engagement and communication mechanisms for Amazon Ready in Japan. This role will develop and scale engagement levers that improve associate satisfaction, increase pool utilization, and reinforce Ready as a dependable labor channel.
Key job responsibilities
- Own the end-to-end Ready engagement calendar, including campaigns, recognition mechanisms, and incentive experiments.
- Develop and execute scalable communication strategies (in-app, email, on-site) to drive associate awareness, trust, and retention.
- Partner with Ops, PXT, PR and WW Comms to align messaging and ensure consistency across channels.
- Analyze engagement data to identify drivers of associate satisfaction/dissatisfaction, and implement mechanisms to address gaps.
- Launch pilots to improve associate perception of Ready's value proposition (flexibility, reliability, career pathways).
- Define and measure success through KPIs such as engagement score, campaign ROI, associate retention, and output/hour lift.
A day in the life
As a Program Manager at AMZL JP, your day revolves around optimizing labor strategy. You analyze data, identifying trends and opportunities for improvement. Collaborating with international colleagues, you share insights and align on priorities. You work closely with Operations, Finance, ACES, Tech, BA solving complex problems to enhance productivity. Leading cross-functional efforts, you develop and implement innovative solutions. You craft compelling roadmap for senior leadership, translating data into actionable strategies. Your focus remains on driving AMZL's success in Japan while ensuring customer satisfaction through improved logistics operations.
About The Team
We are a diverse and highly international group dedicated to optimizing Amazon Logistics operations in Japan. Our mission is to ensure AMZL JP has the right resources in the right places at the right times, meeting customer expectations while maximizing efficiency.
We combine data-driven forecasting, strategic planning, and continuous improvement to navigate the unique challenges of Japan's e-commerce logistics landscape. Our collaborative culture values open communication and diverse perspectives, fostering innovation in capacity planning.
Join us as we shape the future of logistics in Japan, driving AMZL's success.
Basic Qualifications
- Bachelor's degree in Business, HR, Communications, or related field.
- 5+ years of experience in program management, engagement, communications, or related roles.
- Strong analytical and problem-solving skills; ability to interpret data to inform actions.
- Excellent verbal and written communication skills in English; business-level Japanese preferred.
- Proven ability to deliver results in a fast-paced, ambiguous environment.
Preferred Qualifications
- Experience with associate engagement, workforce programs, or gig economy platforms.
- Track record of designing and scaling communication campaigns across multiple channels.
- Demonstrated ability to earn trust and influence cross-functional stakeholders.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company
- Amazon Japan G.K.
Job ID: A3088236
-
Tokyo Amazon ￥120,000 - ￥1,408,000 per yearAmazon Ready is a flexible staffing program that enables associates to self-select shifts, providing agile, cost-effective labor to support AMZL operations. We are looking for a Program Manager to own associate engagement and communication mechanisms for Amazon Ready in Japan. · ...
-
Tokyo Amazon ￥2,500,000 - ￥3,000,000 per yearラストマイル(AMZL)部門/東京オフィス勤務の社員M.K.さん(英語インタビュー) · Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 · オペレーション部門のDEIの取り組み(Japanese Only) · 拠点立ち上げの際は様々な部署とのやり取りがあり、業務を通して他部署のメンバーとのつながりが多く得られます。協力い ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥5,500,000 - ￥10,000,000 per yearHave you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? · Have you wondered where it came from and how much it cost Amazon to deliver it to you? · Lead weekly capacity planning and analysis to ensure operational r ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥8,000,000 - ￥24,000,000 per yearラストマイル拠点の立ち上げをプロジェクトマネージャーとして実行する事により、配送スピード・品質という顧客体験を改善する事ができます。ネットワークの拡大、配送スピードの向上の他にも、AMZLの戦略を立ち上げプロジェクトを実行して具現化する事で新規ビジネスにも携わる事ができます。 · ...
-
Tokyo Amazon Full time￥15,000,000 - ￥25,000,000 per yearAmazon Logistics (AMZL)はAmazonのラストマイル輸送を管理し、お客様に高品質で魅力的な配送サービスを提供する使命を担っています。ラストマイル戦略を管理するチームと協力関係にあり、戦略・データに基づく意思決定や改善提案を行う機会があります。拠点立ち上げの際は様々な部署とのやり取りがあり、業務を通して他部署のメンバーとのつながりが多く得られます。協力いただく他部署の方々を含めて全員でローンチという一つの目標に向かって仕事をするという一体感とそこまで駆け抜けるスピードが速く、とても活力があふれている現場です。 ...
-
Tokyo Amazon ￥1,800,000 - ￥2,500,000 per yearAmazon is handling hundreds of millions of products in Japan. The last part of our delivery system is managed by Amazon Logistics (AMZL). AMZL is currently focusing on increasing the number of Delivery Stations and expanding our network in Japan. · Launch Planning · Validate pote ...
-
Tokyo Amazon ￥2,000,000 - ￥2,500,000 per yearラストマイル(AMZL)部門/東京オフィス勤務の社員M.K.さんはインタビューで「Amazonは多様かつインクルーシブな職場づくりを目指しています。男女雇用機会均等法を順守しています。人種、出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています」と話します。 · Program Manager, LEM, JP L&Eは以下の業務を遂行します: · DS・SSD・FCDS Launch Execution業務 · 新規DS・SSD・FCDSの設備据え付け完了の後、新規拠点のオペレーション責任者へ引 ...
-
Tokyo Amazon Full time￥15,000,000 - ￥25,000,000 per yearAs a Sr Program Manager, Firstmile management, you will be the single thread owner in managing 3PL partner including cost negotiation, planning mid-long term network for AMXL Firstmile network, analyzing warehouse/network data for operational improvement, implementing new tech su ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥4,850,000 - ￥10,375,000 per yearラストマイル拠点の立ち上げをプロジェクトマネージャーとして実行する事により、配送スピード・品質という顧客体験を改善する事ができます。ネットワークの拡大、配送スピードの向上の他にも、AMZLの戦略を立ち上げプロジェクトを実行して具現化する事で新規ビジネスにも携わる事ができます。 · ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥6,000,000 - ￥12,000,000 per yearThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? · Have you wondered ...
-
Tokyo Amazon ￥2,000,000 - ￥2,500,000 per yearAmazon Logistics (AMZL)はAmazonのラストマイル輸送を管理し、お客様に高品質で魅力的な配送サービスを提供する使命を担っています。プランニング・エンジニアリング・テクノロジー・プロジェクトマネジメントなどの多彩なチームが、最終配送拠点であるDSやアマゾンロジスティクスパートナーズロジスティクス(AMPL)のメンバー、あるいは外部の配送企業と連携してオペレーションを遂行しています。またグローバルチームと連携しながら、Amazon独自のテクノロジーを駆使した画期的な配送プログラムを戦略的に展開しています。 ...
-
Tokyo Amazon Full time￥10,000,000 - ￥20,000,000 per yearAmazon seeks a Senior Manager for Japan's Operations Planning and Execution that combines strategic vision with collaborative and analytical skills to build and improve the Japan transportation network. · Think Strategically and develop 5-year plans across different organizations ...
-
Tokyo Amazon Full time￥10,000,000 - ￥20,000,000 per yearAmazon seeks a Senior Manager for Japan's Operations Planning and Execution that combines strategic vision with collaborative and analytical skills to build and improve the Japan transportation network. · Think Strategically and develop 5-year plans across different organizations ...
-
Tokyo Amazon ￥15,000,000 - ￥25,000,000 per yearAmazon seeks a Senior Manager for Japan's Operations Planning and Execution that combines strategic vision with collaborative and analytical skills to build and improve the Japan transportation network. · Think Strategically and develop 5-year plans across different organizations ...
-
Tokyo Amazon ￥20,000,000 - ￥25,000,000 per yearAmazon seeks a Senior Manager for Japan's Operations Planning and Execution that combines strategic vision with collaborative and analytical skills to build and improve the Japan transportation network. · Think Strategically and develop 5-year plans across different organizations ...
-
Tokyo Amazon ￥10,000,000 - ￥20,000,000 per yearAs a Sr Program Manager, Firstmile management, you will be the single thread owner in managing 3PL partner including cost negotiation, planning mid-long term network for AMXL Firstmile network, analyzing warehouse/network data for operational improvement, implementing new tech su ...
-
Tokyo Amazon ￥9,000,000 - ￥12,000,000 per yearDrive high-visibility, strategic logistics and technology solutions as a Sr Program Manager at Amazon Extra Large (AMXL) Japan. Engage across business, technical, and operational teams to deliver bigger smiles for customers. · Manage short and medium term capacity, inventory, tra ...
-
Tokyo Amazon ￥900,000 - ￥1,200,000 per yearAmazon Last Mile (AMZL) aims to deliver customer orders as quickly, accurately, and cost-effectively as possible through the world's best last mile delivery. To achieve this goal, AMZL strives to innovate and deliver best-in-class services through pioneering new technologies and ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥4,320,000 - ￥6,480,000 per yearThis position supports Finance Managers in charge of JP Programs dedicated to lead finance for Japan Consumer Innovations and JP Retail business overall. The role will be focused on improving and centralizing operational tasks such as creating business performance tracking report ...
-
Tokyo Amazon ￥4,000,000 - ￥6,000,000 per yearThis position supports Finance Managers in charge of JP Programs dedicated to lead finance for Japan Consumer Innovations and JP Retail business overall. The role will be focused on improving and centralizing operational tasks such as creating business performance tracking report ...
-
Manager Operations
3週間前
Tokyo Amazon ￥4,000,000 - ￥12,000,000 per yearCentral Operations (CO) serves as the backbone of Amazon Logistics (AMZL), enabling scalable management of our increasingly complex last-mile delivery network. CO plays a crucial role in executing optimal and cost-efficient route planning, labor planning, and last-mile on-road de ...
