This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast?
Have you wondered where it came from and how much it cost Amazon to deliver it to you?
If so, the Amazon Logistics, Last Mile team is for you.
【Mission of Amazon Logistics】
Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology, program management and engineering expertise.
We aim to leverage the newest technologies, optimization techniques and data analysis, to innovate at a rapid pace setting up a last mile delivery network of the future.
We manage the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner.
【About Capacity Planning Manager】
Amazon Logistics, Last Mile team seeks a Capacity Planning Manager to support capacity planning for our Delivery Station launch program.
Great candidates think like business owners and drive results; look at a challenge, define what is broken and build the solution on behalf of our customers. Successful Managers have the ability to think both strategically and tactically to optimize for long-term performance, handle multiple priorities, and take independent decisions in an often times ambiguous environment.
More Information
・Department: Last Mile(AMZL)
・Job:Program / Project Management
・Location:Tokyo Office
- Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit
Key job responsibilities
- Lead weekly capacity planning and analysis to ensure operational readiness
- Analyze complex data to identify business trends and improvement opportunities
- Create and maintain dashboards for tracking key performance metrics
- Drive end-to-end capacity building initiatives aligned with business goals
- Develop and implement programs to increase operational efficiency
- Partner with cross-functional teams to execute operational improvements
- Present actionable insights and recommendations to stakeholders
- Deep dive into processes to identify and solve operational challenges
- Monitor and evaluate program effectiveness using data-driven metrics
- Drive continuous improvement initiatives and ensure effective implementation
- Transform raw data into clear business insights for decision-making
About The Team
You'll own the weekly planning horizon, working directly with delivery station, field teams and demand capacity planning to understand capacity constraints and build strategic roadmaps that unlock network capacity in short term and supporting long term plans.
Your focus will be collaborating with delivery channels to analyze regional defects to our yearly plan, creating plans to understand capacity trends and path forward, and identifying opportunities to improve operational capacity through current and alternative channels to meet are forecast target.
Using analytical tools such as excel and quickSight dashboards, you'll review plans and drive insights, transforming complex data into readable and actionable formats for leadership decision-making in area they might not have expert knowledge and to persuade stakeholders.
You'll lead key projects aligned with yearly and quarterly goals, developing new processes and managing stakeholder relationships across the network to ensure successful implementation.
While primarily office-based, the role includes minimal travel throughout the year to visit sites and gain deeper understanding of capacity challenges our team can support to address.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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