Tokyo Rakuten Full time

Description

Business Overview Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the internet while aiming at becoming "tGlobal Innovation Company.Are you interested in building the next generation of Internet services that will be used by millions of users across the globe every day? Rakuten is one of the leading e-commerce companies in the world. Our mission is to empower people and society through the Internet while aiming at becoming the No.1 Innovative Company in the world.

Department Overview

By joining our TECH community, the IT powerhouse of the Rakuten Group, you will be part of a diverse global team and play a central role in our technology and innovation. Aligning with TECH's innovative nature, our Incentive Platform Department (INPD) is thinking big: building scalable platforms that power the Rakuten Ecosystem worldwide.The Loyalty Platform Development Section is responsible for developing and operating the Rakuten Point and Coupon Platform, the most popular loyalty program in Japan. Position: Why WeHire We are responsible for the development and operation of RaCoupon. RaCoupon is a coupon platform service that can be used across more than 30 Rakuten services, including Rakuten Ichiba and Rakuten Travel.
As a Product Manager, you will be responsible for the implementation of strategy for RaCoupon and its expansion within the Rakuten Ecosystem. You will also participate in the defining of business and system requirements, and the development of a global product roadmap to support our stakeholders. Position Details
  • Develop a deep understanding of our platform vision, mission, and business model.
  • Build a strong relationship with businesses to capture requirements, identify improvement points, and lead change delivery
  • Build strong relationships with team members, including teach leaders and architects, developers, QA, and operation engineers
  • Be the "domain expert" in coupon platform and ecosystem loyalty programs, and be able to recommend improvement solutions
  • Own the product development process from roadmap management through to feature creation, and lead its delivery with a clear criteria for acceptance
  • Be both quantitative and qualitative, and able to quickly understand and assess complex issues in order to take the right decision regarding it
  • Be a role model for other team members when it comes to ownership, proactivity, and taking responsibility
  • Mandatory Qualifications:
  • Bachelor's Degree (BS) in Engineering, Economics, Business, or related field
  • 7+ years of experience in applications development
  • Business-level Japanese language skills or above
  • Experience in KPI-driven service development
  • Experience working with clients and business stakeholders to define project scope
  • Experience writing requirement specifications and acceptance criteria
  • Experience working on multiple products/projects in parallel
  • Strong analytical and problem-solving skills
  • Experience working in cross-cultural development teams
  • Desired Qualifications:
  • Advanced Degree (MS or PhD)
  • Programming experience
  • Knowledge of loyalty services
  • Knowledge of accounting systems
  • Understanding of strategy management concepts


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