Tokyo AKQA

Experience Designers at AKQA concept, craft and deliver interfaces that make technology more natural and enjoyable to use. In collaboration with strategists, researchers and technologists, our UI and UX designers take a human-centred approach to create beautiful and meaningful brand experiences.

As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users.

As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

  • Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
  • Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
  • Present to business stakeholders to help them make informed decisions that strengthen their business
  • Keep on top of best practices and trends to ensure we are at the forefront of the industry
  • Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers

QUALITIES AND CHARACTERISTICS

  • A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
  • Excellent communication skills, with the ability to make complex topics understandable, and present logically
  • Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
  • Mastery of whiteboard and prototyping software such as Miro and Figma
  • A "can-do" attitude, eager to embrace big challenges
  • Attention to detail and a passion for getting to the root of a problem
  • Ability to thrive in a global team, with an open mind to fresh perspectives
  • Proven experience working in a Senior UX Design role (agency or in-house)
  • A degree in Interaction Design, Information Architecture or other design-related field is preferred
  • Fluency in Japanese at N1 or native level is required
  • Conversational or higher English ability is preferred but not required

#LI-DNI

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.



  • Tokyo AKQA ¥420,000 - ¥720,000 per year

    We are seeking a Senior UX Designer to join our team in Tokyo. As part of the AKQA team, you will work in a dynamic environment surrounded by talented individuals from around the world. You will be responsible for creating world-class experiences for both Japanese and overseas ma ...


  • Tokyo Agoda ¥50,000 - ¥1,200,000 per year

    About Agoda · We bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · No two days are the same at Agoda. Data and technology ...


  • Tokyo A.P. Moller - Maersk ¥5,000,000 - ¥10,000,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. · Servicing Key client from a local retail brand to handle their Export/Import/Cross trade shipments as Customer Experience Consultant · Execution of daily ope ...


  • Tokyo A.P. Moller - Maersk Full time¥400,000 - ¥800,000 per year

    Servicing key client from a local retail brand to handle their export/import/cross trade shipments as customer experience consultant. Execution of daily operations, ensuring to meet KPIs and handling customer report in international export/import shipments. · Servicing key client ...


  • Tokyo A.P. Moller - Maersk Full time¥900,000 - ¥1,200,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. · Customer channel management · Case Management · Customer onboarding and relationship management · Contract and dispute management · Previous work experience ...


  • Roppongi, Tokyo Uber ¥600,000 - ¥1,800,000 per year

    We are seeking a Customer Experience Manager to lead and scale efforts within the Earner Customer Experience (CX) team. The role is responsible for owning the strategy for Earner support operations and Funnel support, as well as driving key strategic initiatives. · Accountable fo ...


  • Tokyo A.P. Moller - Maersk ¥2,500,000 - ¥6,000,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. · Activities may include the following (but are not limited to): · Customer channel management · Case Management · Customer onboarding and relationship manage ...


  • Tokyo A.P. Moller - Maersk ¥400,000 - ¥800,000 per year

    Servicing key client from a local retail brand to handle their export/import/cross trade shipments as customer experience consultant execution of daily operations ensuring to meet KPIs and handling customer report in international export/import shipments · Servicing key client fr ...


  • Meguro-ku, Tokyo Magellan Technology Research Institute (MTRI) ¥2,000,000 - ¥2,500,000 per year

    We are looking for a Senior Frontend Engineer with strong experience in and WebGL to design and implement 3D interactive web experiences. · Design, develop, and maintain 3D web experiences using , WebGL, and modern JavaScript/TypeScript. · Collaborate with designers to translate ...


  • Meguro Magellan Technology Research Institute (MTRI) ¥4,000,000 - ¥8,000,000 per year

    We are looking for a Senior Frontend Engineer with strong experience in and WebGL to design and implement 3D interactive web experiences. · Design, develop, and maintain 3D web experiences using , WebGL, and modern JavaScript/TypeScript. · Collaborate with designers to translate ...


  • Tokyo Amazon Full time¥120,000 - ¥240,000 per year

    We are seeking a customer-obsessed Senior Product Manager to launch an "in the minutes" delivery experience in Japan. · This is a high visibility role and an advisor to VP+ level stakeholders. You will be on a launch team that charters new business models in Amazon Japan. ...


  • Tokyo Nike Full time

    Nike is seeking a strategic and creative individual who brings inspiration and innovation to make athletes* dreams real. This person is a visionary and a doer, a tastemaker with a sharp eye for detail, and thrives dynamic, ever-evolving environment, They are passionate about spor ...


  • Tokyo Amazon ¥800,000 - ¥1,200,000 per year

    We are seeking a customer-obsessed Senior Product Manager to launch an in the minutes delivery experience in Japan. This is a high visibility role and an advisor to VP+ level stakeholders. · ...


  • Tokyo, Japan Korn Ferry ¥6,000,000 - ¥18,000,000 per year

    RPO Senior Recruiterの素晴らしい機会です。Hiring Managerと連携し、Business Partner及び信頼できるAdvisorとして専門知識を提供します。 · Korn Ferryのメンバーとして、RPO Senior Recruiterは、Hybrid環境でのClient企業への候補者のソーシング、マーケティングなどの優れた採用プロセスの提供を通じます。 · ...


  • Tokyo Korn Ferry ¥900,000 - ¥1,200,000 per year

    世界有数のTechnology企業をサポートする、RPO Talent Acquisitionチームの一員として活躍できる素晴らしい機会です。Hiring Managerと連携し、Business Partner及び信頼できるAdvisorとして専門知識を提供します。 · マルチチャネル戦略の策定と実行を通じ、クライアントのProfileに合った候補者をソーシング。現在及び将来のエンゲージメントに向けた人材プールの構築 · タイムリーかつプロフェッショナルなクライアントマネジメント · 継続的な改善の機会と戦略の特定、レポート · クライアントとのミーテ ...


  • Tokyo Skillhouse Staffing Solutions K.K. ¥6,000,000 - ¥17,000,000 per year

    フレックスタイムや在宅勤務・ジュニアからシニア・リード、管理職まで、あらゆる要件にマッチしたさまざまな機会を用意しています。現在、500社以上のクライアントと取引をしており、小規模なスタートアップから大規模な多国籍企業まで、あなたのご希望にあったポジションを紹介いたします。 · IT分野での経験3年以上 · フロントエンド開発者としての経験 · JavaScript、TypeScript、React、Spring、UI/UXなどに関する経験 · ...


  • Greater Tokyo Area Randstad Japan ¥1,000,000 - ¥2,500,000 per year

    世界中の顧客が利用するクラウドサービスを提供するグローバル企業に派遣される専門家として、顧客のクラウド環境を設計・構築・運用・保護し事業目標の実現を支援します。 · 顧客の目標達成支援 · 案件管理および提供 · ...


  • Greater Tokyo Area Randstad Japan ¥700,000 - ¥1,000,000 per year

    世界的ブランドで、ホールセール事業(売上2倍計画)を牽引するマネージャー募集。ブランドビジネス拡大のため、得意先との関係を構築し、売場獲得・拡大を担います。オーダー提案から店頭支援まで卸事業全般を実行し、会社の利益貢献にコミットします。 · シューズ(チェーン店営業)の担当経験 · スポーツチェーン店営業担当経験 · スポーツメーカーでの営業経験合計5年以上 · 各担当お取引先様とのやり取り · 店頭売上状況の把握、管理、改善プランの立案と実施 · 展示会準備 · ...


  • Greater Tokyo Area Randstad Japan ¥9,000,000 - ¥12,000,000 per year

    エンジニアリングマネージャーとして、エンジニア組織の環境整備・評価・エンジニア採用等をお任せします。ご志向やご経験によっては、現場組織だけでなく経営陣との戦略会議での提案・技術的課題解決(技術指導・コードレビュー含む)に携わる事が可能です。 · エンジニアのマネジメント経験 · Webアプリケーション開発経験 · 開発チームのパフォーマンスを最大化するためのチームビルディング · エンジニアのピープルマネジメント(目標設定・評価) · ブランディングを目的とした技術ブランディング、エンジニアリング広報PR、イベントの企画立案 · エンジニア採用施策の立案 ...


  • Greater Tokyo Area Randstad Japan ¥700,000 - ¥1,000,000 per year

    CRMやイベント企画をリードし、顧客エンゲージメントを最大化するポジション · ビジネスレベルの英語力 · 学士号(マーケティング、経営学、または関連分野) · ファッション、ラグジュアリー、小売業界での販促、リテールマーケティング、または関連職務での2~3年以上の経験 · 市場トレンド、消費者行動、販促戦略に関する知識 · 店舗集客・売上向上のための戦略的販促計画の策定 · リテール、MD、EC等、関連部署との連携・調整 · キャンペーン効果測定・分析と、戦略の最適化 · 販促キャンペーン(インストア、季節販促)の企画・実行 · グローバル戦略のローカ ...


  • Tokyo, Tokyo U-NEXT CO., LTD. ¥6,000,000 - ¥12,000,000 per year

    製品全体の品質基準を引き上げるテスト自動化エンジニアを募集します。 · ウェブやモバイルの各種アプリ向けにテスト計画を策定し、設計・実行する · アプリ全体の一貫した信頼性を確保する · WebdriverIO、Playwright等を使用した自動化テスト一式の構築、保守、拡張を行う · 明確で実用的なテストレポートを提供し、リリース管理を支援する · 本番環境での問題を最小化するための品質戦略をチームに提案する · 規模の拡大に対応できるよう、テスト工程と文書を継続的に改善する · ...