Experience Designers at AKQA concept, craft and deliver interfaces that make technology more natural and enjoyable to use. In collaboration with strategists, researchers and technologists, our UI and UX designers take a human-centred approach to create beautiful and meaningful brand experiences.
As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users.
As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.
ROLE REQUIREMENTS
- Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
- Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
- Present to business stakeholders to help them make informed decisions that strengthen their business
- Keep on top of best practices and trends to ensure we are at the forefront of the industry
- Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
QUALITIES AND CHARACTERISTICS
- A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
- Excellent communication skills, with the ability to make complex topics understandable, and present logically
- Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
- Mastery of whiteboard and prototyping software such as Miro and Figma
- A "can-do" attitude, eager to embrace big challenges
- Attention to detail and a passion for getting to the root of a problem
- Ability to thrive in a global team, with an open mind to fresh perspectives
- Proven experience working in a Senior UX Design role (agency or in-house)
- A degree in Interaction Design, Information Architecture or other design-related field is preferred
- Fluency in Japanese at N1 or native level is required
- Conversational or higher English ability is preferred but not required
#LI-DNI
We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
-
Tokyo AKQAWe believe great work happens when we're together, fostering creativity, collaboration, and connection. · As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and use ...
-
Tokyo AgodaWe have only scratched the surface.The online travel industry is an extremely dynamic and competitive space.Our aim is to deliver compelling designs that create a world-class customer experience. · ...
-
Tokyo AgodaWe bridge the world through travel at Agoda. Our story began in 2005 with two lifelong friends launching Agoda to make travel easier worldwide.No two days are same at Agoda Data technology fuels our curiosity innovation driving startup-like environment Work in heart of Asia This ...
-
Tokyo AgodaWe have only scratched the surface. · The online travel industry is an extremely dynamic and competitive space. · ...
-
Tokyo RakutenWe are seeking a talented and enthusiastic UX researcher to join our growing team. In this role, you will play a crucial part in uncovering user needs, behaviors, and motivations. · Creative person with strong communication skills. · ...
-
Tokyo AgodaWe bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · No two days are the same at Agoda. Data and technology are at the he ...
-
Tokyo Agoda ￥50,000 - ￥1,200,000 per yearAbout Agoda · We bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · No two days are the same at Agoda. Data and technology ...
-
Tokyo RakutenWe are seeking a talented and enthusiastic UX researcher to join our growing team. In this role, you will play a crucial part in uncovering user needs, behaviors, and motivations, directly influencing the direction and success of our products and services. · ...
-
Tokyo Rakuten Full time￥1,000,000 - ￥1,500,000 per yearWe are seeking a talented and enthusiastic UX researcher to join our growing team. In this role, you will play a crucial part in uncovering user needs, behaviors, and motivations directly influencing the direction and success of our products and services. · Creative · Open-minded ...
-
Tokyo SITA ￥2,000,000 - ￥2,800,000 per yearWe are looking for a Customer Experience Sr. Specialist to join our global Customer Experience Management team in Tokyo (Japan) · The adventure begins right here, with you, at SITA.SITA keeps airports moving, airlines flying smoothly and borders open. · ...
-
Tokyo Btab GroupWe are seeking a highly skilled and experienced Senior Accountant with a strong focus on US Generally Accepted Accounting Principles (GAAP). The successful candidate will be responsible for managing and overseeing various aspects of financial accounting and reporting, ensuring co ...
-
Tokyo, Japan NikeThis role supports Lead Retail Brand Experience in delivering Nike-only retail experiences and services. · We are seeking a strategic creative individual who brings inspiration innovation to make athletes dreams real. · This person should have minimum 3 - 5 years experience in re ...
-
Tokyo, Tokyo Nike ￥3,000,000 - ￥4,500,000 per yearNike is seeking a strategic and creative individual who brings inspiration and innovation to make athletes* dreams real. · This person is a visionary and a doer, a tastemaker with a sharp eye for detail, · and thrives dynamic, ever-evolving environment, · The role collaborates cl ...
-
Tokyo Amazon ￥1,000,000 - ￥2,000,000 per yearWant to be on a team that invents the future e-commerce model with Amazon in Japan? Amazon Delivery Experience (DEX) is seeking a customer-obsessed Senior Product Manager to launch an "in the minutes" delivery experience in Japan. · ...
-
Tokyo SITA ￥2,000,000 - ￥2,800,000 per yearWe're looking for a Customer Experience Sr. Specialist to join our global Customer Experience Management team in Tokyo (Japan). · The role will involve leading strategic accounts, building partnerships with customers to understand their needs and align them with product offerings ...
-
Tokyo EntrupyWe are looking for a Senior Customer Experience Specialist to elevate how customers interact with our product and brand.We are seeking someone who is customer-obsessed, data-driven, and comfortable operating in a fast-growing SaaS environment. · ...
-
Tokyo SITA Switzerland Sarl Full time￥2,000,000 - ￥2,800,000 per yearWe're looking for a Customer Experience Sr. Specialist to join our global Customer Experience Management team in Tokyo (Japan) · Lead strategic account: lead end‑to‑end service governance and customer engagement across the assigned key account—driving operational meetings, SIP ex ...
-
Tokyo A.P. Moller - Maersk ￥980,000 - ￥1,240,000 per yearCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. · ...
-
Tokyo A.P. Moller - Maersk ￥400,000 - ￥800,000 per yearWe are looking for a Senior Customer Experience Consultant to handle export/import shipments for our key clients. Key responsibilities include servicing customers with international logistics operations. · Servicing Key client from a local retail brand to handle their Export/Impo ...
-
〒- 東京都 港区, SITA Switzerland Sarl Remote job￥2,000,000 - ￥2,800,000 per yearWe are looking for a Customer Experience Sr. Specialist to join our global Customer Experience Management team in Tokyo (Japan) · Lead strategic account: lead end‑to‑end service governance and customer engagement across the assigned key account—driving operational meetings, SIP e ...
-
Tokyo Amazon Full time￥120,000 - ￥240,000 per yearWe are seeking a customer-obsessed Senior Product Manager to launch an "in the minutes" delivery experience in Japan. · This is a high visibility role and an advisor to VP+ level stakeholders. You will be on a launch team that charters new business models in Amazon Japan. ...
