About Organization:
Department/Service Overview
Contribution to Business Growth Utilizing Rakuten Mobile and Rakuten Group Assets:
You will directly contribute to business growth and experience tangible results by leveraging not only Rakuten Mobile but also Rakuten Group assets and cutting-edge AI technology to provide innovative DX solutions to our customers.
In the essential telecommunications industry, we offer innovative satellite communication and DX solutions crucial for solving societal challenges. Through such social contributions, you can enhance both your specialized skills and career, thereby increasing your market value.
Collaboration With Diverse Professionals
You will have the opportunity to work in a stimulating and dynamic environment alongside talented members with diverse backgrounds.
The DX Engineering Group provides consulting for high-demand DX solutions and AI.
We are involved in the entire process from proposing these solutions to Rakuten Mobile's corporate clients and other Rakuten Group companies, through to their implementation and ongoing support.
Why We HireDue to business expansion, we are seeking talent capable of leading Rakuten Mobile's DX Solution Engineering (including AI).
Job Responsibilities
■ Overview
You will be responsible for a series of tasks from the selection and introduction to the operation and maintenance of the generative AI software "Rakuten AI," DX solutions (such as AI surveillance cameras, digital signage, AI robot vacuum cleaners) for embedded devices, and DX solutions that link with various devices like smartphones/tablets/PCs.
We are looking for individuals who can play an active role in a wide range of phases, from proposal and implementation support to ensuring stable operation for our customers.
Overall Management Of DX Solution Implementation And Delivery
Manage and coordinate the entire process from introduction to completion to ensure that ordered devices and solutions are delivered on time, within agreed specifications and budget.
Work closely with internal teams such as planning, DX solution sales, and support, as well as external vendors, to ensure smooth project progression.
Provide implementation support for the "Rakuten AI" software solution, which is at the core of our DX solutions, based on specific customer requirements and requests.
Responsible for the provisioning (setup and preparation) and management of embedded devices for DX-related equipment (AI surveillance cameras, digital signage, etc.) bundled with Rakuten Mobile communication.
Customer Training, Document Provision, And Initial Setup Support
Provide training and documentation, and offer support for initial setup and configuration, with the goal of effective utilization of the introduced DX solutions.
Contribute to the continuous improvement of products and services by collecting information on customer needs and potential functional enhancements for solutions, and providing feedback to the planning team.
Given that most of our customers are Japanese companies, communication and document creation will overwhelmingly be in Japanese rather than English.
DX Engineering Section: 10 members
Embedded Service Team: 2 members
Our team consists of members from diverse backgrounds, not only from the IT and mobile industries, who leverage their expertise and experience to contribute to the department and projects.
Therefore, even those with experience in different industries can fully utilize their cultivated knowledge and skills in this new environment.
Minimum QualificationsPractical experience (approx. 3+ years) in selection, introduction, and support of IoT devices, after-sales service, or technical sales. Practical experience in negotiating and managing with vendors handling IoT devices.
Basic PC skills (Excel, Word, PowerPoint, etc.).
Experience with the end-to-end process of device ordering, delivery, and after-sales support.
Preferred Qualifications
・Business-level English proficiency (TOEIC 800+ or equivalent).
・PM experience in device development/DX solution development projects, or experience as an implementation manager in your own department or company.
・Experience with process flow and operation flow.
・Work experience in the IT/telecommunications industry.
・Experience in project planning and management.
・Experience proposing and supporting DX solutions at a consulting firm is a plus.
・Experience leading business efficiency improvements using AI is a plus.
Others
Additional Information on Location:
Tokyo (Futako-Tamagawa Rise Office)
Additional Information on Relocation/Business Trips:
Possible (Domestic and international business trips and transfers may be required.)
Languages
English (Overall - - Advanced), Japanese (Overall - - Fluent)
Show more Show less
-
Tokyo RakutenThe company is Rakuten Mobile, a telecommunications industry leader. · In the essential telecommunications industry, we offer innovative satellite communication and DX solutions crucial for solving societal challenges. Through such social contributions, you can enhance both your ...
-
Tokyo Rakuten ￥1,500,000 - ￥2,000,000 per yearContribute to business growth and experience tangible results by leveraging not only Rakuten Mobile but also Rakuten Group assets and cutting-edge AI technology to provide innovative DX solutions to our customers. · We are seeking talent capable of leading Rakuten Mobile's DX Sol ...
-
Futakotamagawa Rise Rakuten ￥4,000,000 - ￥8,000,000 per yearWe are seeking talent capable of leading Rakuten Mobile's DX Solution Engineering (including AI). Manage and coordinate the entire process from introduction to completion to ensure that ordered devices and solutions are delivered on time, within agreed specifications and budget. ...
-
Tokyo RakutenYou will be responsible for a series of tasks from selection and implementation to operation and maintenance of generative AI software, DX solutions via IoT devices, · and DX solutions linked with various devices such as smartphones/tablets/PCs – all of which are indispensable fo ...
-
Agent Engineer
1ヶ月前
Tokyo Computer Futures ￥1,450,000 - ￥2,250,000 per yearWe are thrilled to offer a unique role with our client, a leader at the forefront of AI transformations. As an Agent Engineer, you will have the opportunity to design, develop, and deploy innovative AI solutions for key clients, · deliver end-to-end tailor-made AI solutions for s ...
-
Product Manager
1ヶ月前
Tokyo Rakuten ￥90,000 - ￥183,300 per yearWe are looking for a visionary Senior/Lead Product Manager who thrives in startup-like environments and is adept at building first-version (V1) products from the ground up.Rakuten Group provides innovative solutions that enrich the lives of millions worldwide. · ...
-
Tokyo NEO Search Partners Inc. ￥6,000,000 - ￥12,000,000 per yearA global professional services leader is growing its Tokyo-based innovation hub. · A Security Engineer to join their Technology Foundation Division is being sought by this team recognized for its excellence in DevOps, · SecOps and multi-cloud engineering.You'll collaborate direct ...
-
Product Manager
1ヶ月前
Tokyo Rakuten Full time￥900,000 - ￥1,200,000 per yearWe are looking for a visionary Senior/Lead Product Manager who thrives in startup-like environments. · ...
-
Tokyo RakutenJob summary · Lead the Salesforce CoE team and shared platform operations as a Team Leader. · ResponsibilitiesEnsure secure, high-quality delivery · ...
-
Team Lead
3日前
Tokyo Rakuten Full timeThe Team Lead is responsible for leading the Salesforce CoE team and shared platform operations, owning the strategy and roadmap. Ensure secure, high-quality delivery, · Lead the Salesforce CoE's day-to-day platform operations and continuous enhancements end-to-end; · Communicate ...
-
Team Lead
3日前
Tokyo Rakuten ￥900,000 - ￥1,200,000 per yearThe Technology Management Division (TMD) provides Corporate IT, · Cyber Security & Privacy Governance to Rakuten Group companies. · Lead the Salesforce CoE team and shared platform operations as a Team Leader, · owning the strategy and roadmap. ...
-
Tokyo Rakuten ￥2,000,000 - ￥2,800,000 per year+We are seeking talented Project Managers, Product Managers, and AI Engineers who are passionate about applying their skills to pioneering projects that have the potential to create significant global impact and drive transformation. · +overseeing generative AI product developmen ...
-
Tokyo Rakuten+Job summary · We are looking for a visionary Technical Project Manager who thrives in startup-like environments and is adept at executing projects from scratch. · +QualificationsBachelor's degree in computer science, Information Systems, or a related field. · 4-6+ years of exper ...
-
Tokyo RakutenWe are strengthening our organizational structure to realize Rakuten Mobile's IT strategy by addressing various challenges that arise in business promotion and developing systems to improve operational efficiency using AI. ...
-
Sales Director
6日前
Tokyo Super Micro Computer Spain, S.L.We seek talented engineers technologists and business leaders to join us. · Minimum 10-15 years sales experience delivering exceptional sales performance · Understand AI data center infrastructure · Sales experience in Telco government and CSP segment is required · ...
-
Program Manager
4週間前
Tokyo Rakuten ￥900,000 - ￥1,200,000 per yearWe are seeking a new leader to drive business transformation across the entire FinTech group by leveraging AI technology. · ...
-
Tokyo Rakuten+ Develop solutions in the field of organizational development · + Workshop development · + Planning and managing events and seminars · + Development of digital tools · Based on the insights gained from the annual Employee Awareness Survey, · you will be involved in developing va ...
-
Program Manager
4週間前
Tokyo Rakuten Full time￥12,000,000 - ￥25,000,000 per yearWe are seeking a new leader to drive business transformation across the entire FinTech group (including card banking securities insurance) by leveraging AI technology · Experience in strategy development based on mid- long-term vision · Experience in driving business transforma ...
-
Project Manager
2週間前
Tokyo RakutenWe are significantly strengthening our organizational structure to realize Rakuten Mobile's IT strategy. This includes addressing various challenges that arise in business promotion and developing systems to improve operational efficiency using AI. · ...
-
Tokyo MapboxSolutions Architects are trusted technical and business advisors who partner with customers to design, prototype, and deliver solutions on the Mapbox platform. · ...
-
Project Manager
2週間前
Tokyo Rakuten Full timeWe are significantly strengthening our organizational structure to realize Rakuten Mobile's IT strategy. · This includes addressing various challenges that arise in business promotion and developing systems to improve operational efficiency using AI. · You will be responsible for ...
