Tokyo, Tokyo Capgemini

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description
Role Overview:
The Automation Consultant will design, implement, and optimize automation solutions across IT and business processes. This role requires strong technical expertise in Excel automation, Power BI reporting, and ServiceNow dashboard development, along with bilingual proficiency (English and Japanese) for effective stakeholder collaboration.

Key Responsibilities
Automation Development:

  • Build and deploy automation workflows using RPA tools (UiPath, Blue Prism, Automation Anywhere).
  • Develop and maintain Excel VBA macros and advanced formulas for data processing and reporting.

Data Visualization & Reporting

  • Design and implement Power BI dashboards for operational and business insights.
  • Create interactive reports and ensure data accuracy and performance optimization.

ServiceNow Dashboarding

  • Configure and customize ServiceNow dashboards for ITSM and automation monitoring.
  • Integrate ServiceNow data with Power BI for unified reporting.

Process Analysis & Documentation

  • Identify automation opportunities and document requirements in English and Japanese.
  • Prepare bilingual user guides and training materials.

Stakeholder Engagement

  • Communicate effectively with global and local teams.
  • Conduct workshops and training sessions on automation tools and dashboarding.

Technical Skills
Required Skills & Qualifications:

  • Proficiency in Excel VBA macros and advanced Excel functions.
  • Hands-on experience with Power BI dashboard development and DAX queries.
  • Experience in ServiceNow dashboard configuration and ITSM workflows.
  • Familiarity with RPA tools (UiPath, Blue Prism, Automation Anywhere).

Language Skills

  • Business-level proficiency in English and Japanese (JLPT N2 or equivalent).

Other Skills

  • Strong analytical and problem-solving abilities.
  • Excellent documentation and communication skills.

Preferred

  • Certifications in Power BI, ServiceNow

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.



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