大手外資テクノロジー企業
【仕事内容】
■概要
サービスおよびソリューション契約に関する業務を担当します。
契約および注文の登録、機器データベースの取り扱い、請求プロセスなどが含まれます。
当社システムの必要なガイドラインが遵守され、日常業務に必要な文書が適切に保管されていることを確認します。主要な窓口は、サービス営業およびサービスチームです。
注文管理と請求に関するお客様との窓口は一元化されます。
■主な業務内容
注文管理における注文処理および請求業務の調整
統括するチームの監督および日々のタスク管理
保守請求に関する契約条件の完全性に関する法的合意の取得と確認
機器データベースの維持管理、移動、追加、キャンセルの処理、更新
請求書発行(請求書発行の優先順位の設定と、システム内で請求書を発行するための収益認識基準の検証を含む)
当社製品ポリシーに準拠した手順の遵守
収益データの月次検証、修正の提供、報告結果の説明を含む調整および報告
アーカイブおよび記録の保管
要求に応じた内部監査および外部監査サポートの提供
【応募資格】
大卒以上
グローバル企業または多国籍企業での受注管理および請求業務(5年以上が望ましい)
他のチームメンバー(ビジネスチーム、アウトソーシングされたOM運用業務、そして顧客)と協調して業務を遂行できる能力
優れた問題解決能力および顧客サービス能力
プロセスのあらゆるレベルの関係者全員と円滑にコミュニケーションできる能力
ビジネスレベルの英語力
■歓迎要件
アウトソーシング業務の経験または経験があれば尚可
グローバル/複数国での経験があれば尚可
分析能力
【給与】 600 ~ 800万円 (ご経験、スキル、現年収を考慮の上、決定)
【Job Reference ID】: JO
【英語力】: Business level
【日本語力】: Fluent – Native level (Equivalent to JLPT N1)
【待遇・福利厚生】: 【勤務地】 東京 ※リモート制度有 【勤務時間】 フレックス(コアタイム有り) 標準労働時間 9:00~17:30 【待遇・福利厚生】 社会保険完備、通勤手当、その他会社が定める福利厚生プログラム
【休日休暇】: 完全週休二日制(土曜、日曜、祝日)、年末年始休暇、年次有給休暇
【選考プロセス】 : 書類選考、面接数回を予定
雇用形態 : 正社員
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