Tokyo NCR Voyix
【日本NCRコマース株式会社 概要】

日本NCRコマースは、小売、レストラン、デジタルバンキングのお客様をテクノロジーの力でご支援するグローバル サービス プロバイダーです。日本NCRコマースの提供する包括的なプラットフォーム主導のSaaS及びサービス機能により、流通・金融業界の顧客体験の変革を実現します。

NCR Voyix(


NYSE:
VYX)のグループカンパニーとして、世界約35か国、約16,000人の従業員とともに戦略的な洞察力、エンドツーエンドのサポートでデジタルトランスフォーメーションを推進します。

※NCR Voyixは NCR Voyix Corporationの米国および他の各国における商標または登録商標です


Are you ready for the next step in developing your career at NCR Voyix? You are encouraged to grow and continue to make a positive impact to help us transform, connect and run our customers' technology platforms.

As you consider internal growth and career opportunities, be sure to reference all SuccessFinder resources, including the Career Roadmap and Career Development Workbook.

These resources have been created to guide you throughout this process.

Job Title:
Order Management & Billing Team Lead


Responsible for activities related with service & solution contracts (maintenance plus cash and charge) that cover contract and order booking & equipment database handling plus invoicing process.

Ensure that the necessary NCR Voyix guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes.

Key interface points will include service sales and service teams. Single point of contact for customer regarding order management and billing.

Responsible for the following major activities:
Coordination of order processing and billing activities for Order Management
Supervision and daily task management of Team that oversees the following areas:
Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing
Maintaining of equipment database and processing, updating movements, additions and cancellations
Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system
Adhering to the procedures in compliance with NCR Voyix policies
Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results
Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices
Providing internal and external audit support as requested


Qualifications:

Education:
Bachelor's degree in finance, Accounting, Business Administration, or a related field.

Experience:
Minimum of 6 years of experience in Order Management and Billing, preferably within a global or multinational company.

Basic Qualifications

Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer)
Strong problem solving and customer service skills
Ability to communicate well with all involved parties on different level of the process
Dedication
Strong sense of accountability
High sense of urgency
Must possess a passion for delivering excellent service and problem solving

Language:
Japanese & English

Preferred Qualifications

Outsourced exposure or experience preferred
Global/Multi-Country experience strongly preferred
Analytical skills


NOTE:
Please review HR CMP Policies 420 and 421 concerning guidelines around internal employee transfers between roles.

EEO Statement :
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

EEOステートメント

私たちの共通の価値観に統合されているのは、NCRの多様性への取り組みです。 NCRは、すべての人々が公正に扱われ、個性があると認められ、業績に基づいて推進され、最大限の可能性に達するよう努力することを奨励される、グローバルに包括的な企業であることを約束します。私たちはすべての人々の違いを理解し、尊重することを信じています。 NCRは、性別、年齢、人種、肌の色、信条、宗教、出身国、身体障害、性的指向、ベテランの地位、兵役、遺伝情報、または法律で保護されているその他の特性に基づいて雇用を差別しません。 NCRの各個人は、世界的に多様な環境を尊重し支援する継続的な責任を負っています。

第三者機関への声明


すべての人材紹介会社に:
NCRは、NCR優先サプライヤーリストに記載されている企業からの履歴書のみを受け付けます。履歴書を応募者追跡システム、NCRの従業員、またはNCRの施設に転送しないでください。 NCRは、求められていない履歴書に関連する料金または費用について一切責任を負いません。

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