Description and Requirements
Role Overview
MetLife is seeking experienced Business/Functional Analyst to contribute to its digital and AI transformation. This role involves analyzing and documenting business requirements for systems and applications. It also involves working in Agile teams.
Key Responsibilities
Lead discovery sessions toobserve,documentandvalidatebusiness processes and capture key insights.
Perform gap analysis and recommend solutions, elicit, analyze, document functional requirements and rules.
Participate in the backlog prioritization/grooming.
Create user stories and wireframes to conceptualize future states for user experience, new or enhanced services and business cases for products or features.
Define acceptance criteria.Create technical user manuals, system configuration documents and other technical reports.
Lead operational and production support with ability to troubleshoot issues and perform root cause analysis in the business workflow and processes on a variety of production and application issues.
Monitor performance,identifyingunderlying problems, researching potential solutions and propose necessary actions in business workflow and processes.Candidate Qualifications
Education:
Bachelor's degree or equivalent.
Experience:
3+ years inas aBusiness Analys or Functional Analyst rolepreferablyin Japan InsuranceIndustry
Skills:
Problem Solving and Collaboration , Insurance Industry Knowledge , Requirements Analysis and Analytical Thinking
Tech Stack:
Agile , Azure Boards , JIRA, Confluence, Azure DevOps, etc
Language:
Business Proficiency in Japanese; English language is a plus
This is a great opportunity to be part of MetLife's technology transformation journey.
概要
MetLifeでは、デジタルおよびAI変革を推進する経験豊富なビジネス/ファンクショナルアナリストを募集しています。システムやアプリケーションの要件分析・ドキュメント化を担当し、アジャイルチームでの業務を行います。
主な業務内容
ビジネスプロセスの調査・記録・検証を行い、重要な知見を抽出
ギャップ分析を実施し、解決策を提案。機能要件やルールを整理・文書化
バックログの優先順位付け・精査への参加
ユーザーストーリーやワイヤーフレームを作成し、将来のUXや新サービスを設計。受け入れ基準を定義
技術マニュアルやシステム構成書などの技術文書作成
運用・本番サポートをリードし、問題解決や原因分析を実施
パフォーマンス監視、課題特定、解決策の検討・提案
応募資格
学歴:
学士号または同等の資格
経験:
ビジネス/ファンクショナルアナリストとして3年以上(保険業界経験歓迎)
スキル:
問題解決力、協働力、保険業界知識、要件分析、論理的思考
技術:
Agile、Azure Boards、JIRA、Confluence、Azure DevOpsなど
言語:
日本語ビジネスレベル、英語尚可
MetLifeのテクノロジー変革に参加できる絶好の機会です 。
Benefits We Offer
MetLife Japan offers a comprehensive benefits package that promotes work-life balance and employee wellbeing.
Employees can take advantage of flex time policy and a generous time-off policy, national holidays, annual paid leave, special consecutive leave, and refreshment leave.
We also provide full social insurance coverage, a commuting expense reimbursement, group insurance, and discounts on travel and English language lessons.
To support work flexibility, employees also have hybrid work options, shortened working hours for parents with children in third grade or below, and a casual dress code.
About MetLife
MetLife Inc., through its subsidiaries and affiliates (MetLife), is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future.
Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East.
MetLife Japan began operations in February 1973 as Japan's first foreign-owned life insurance company.Our purpose, "Always with you, building a more confident future," encapsulates our strong commitment to leveraging our global network and best practices worldwide to stand with our customers and build trust with our communities.
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