Who We Are…
When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth.
Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves.
Here you are supported, here you are celebrated, here you can thrive.Your New Role...
本ポジションは、Visitor Experience Directorと連携しながら、フード&ビバレッジ(F&B)におけるベンダーパートナーのパフォーマンスを最大化することを目的としています。
日々のオペレーション管理、フードクオリティ、サービスレベル、メニュー開発、ならびに衛生・安全管理を通じて、来場者の期待を上回る最高のフード体験を提供し、F&B収益の最大化に貢献していただきます。
Your Role Accountabilities...
1. オペレーション管理(Day to Day Management)
合意されたサービス範囲・品質が常に一貫して提供されていることを確認・管理
全ての健康・安全・衛生(HSS)ポリシーおよび手順を遵守し、スタッフおよび来場者にとって安全で清潔な環境を維持
各店舗が常に最高水準でビジュアル・マーチャンダイジングされ、適切なサインおよびPOS資材が使用されていることを監督
サードパーティベンダー向けのトレーニングを企画・調整し、Warner Bros. Discovery(WBD)のガイドラインへの理解と順守を徹底
2. フードプランニング(Food Planning)
サードパーティベンダーと協働し、来場者ニーズに応える新しい商品・サービスを企画・開発
原価管理および適切な価格設定を通じて利益率の最大化を図るための協議・提案
商品・サービスに関するブランド承認プロセスの管理
(マーケティングチーム、コンテンツ開発マネージャー、グローバルチームとの定期的な連携を含む)
販売目標達成に向け、あらゆる機会を最大限活用できるようフードオペレーションをサポート
3. ステークホルダー連携(People)
社内外のステークホルダーと良好なコミュニケーションおよび信頼関係を構築・維持
上長との1on1ミーティングやコーチングを通じた自己成長および継続的なスキル開発への主体的な取り組み
4. イベント対応(Event)
イベントリードと連携し、イベントの企画プロセスおよび当日のオペレーションをサポート
ケータリングパートナーと協働し、イベントメニューおよびサービスプランを策定
5. 管理業務(Administration)
各種データや情報を取りまとめ、正確性を担保したレポートを作成
管理業務全般を期限内かつ正確に遂行
Warner Bros. Discoveryのポリシーに基づき、購買発注書(Purchase Orders)の管理・承認を実施
上長からの1on1コーチングを通じた自己研鑽およびキャリア開発
Qualifications & Experiences...
経験
レストラン、ホスピタリティ等の業界における2年以上のリーダー経験
高いサービス品質、運営基準、商業的視点が重視される環境での業務経験
スキル
部門横断の社内パートナー、拠点マネジメント、外部ベンダーなど、多様な関係者と協働し成果を出す能力
卓越したカスタマーサービス志向
日々発生する課題に対する問題解決力および意思決定力
ITリテラシー(業務システム、Microsoft Office等の活用)
業務の優先順位付け、変化への柔軟な対応力
チームプレイヤーとしての協調性と柔軟な働き方への適応力
日本語:
ネイティブまたは同等レベル
英語:
メールやチャットを利用したやり取りができるレベル(より高いスキルは尚可)
Additional Information
On December 5, Netflix and Warner Bros.
Discovery announced they have entered into a definitive agreement under which Netflix will acquire Warner Bros., including its film and television studios, HBO Max and HBO.
The transaction is expected to close after the separation of Warner Bros.Discovery's Global Networks division, Discovery Global, into a new publicly-traded company, which is expected to be completed in Q For more details, including leadership appointments and information on individual brands, please visit our newsroom here.
Although you will be hired by Warner Bros. Discovery, upon the planned spin-off of Discovery Global in 2026, your employment likely will transition to Warner Bros.During this period of transformation, you'll have an exciting opportunity to lay the foundation at one of the world's premier entertainment brands.
How We Get Things Done…This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done.
You can find them at along with some insights from the team on what they mean and how they show up in their day to day.
We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences.
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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