Job Description Summary
フィールドエンジニアは、担当エリアにおけるフィールド業務全般、設置、点検、修理、保守・請求業務等の作業を行い、顧客満足度の維持・向上に努め、顧客と製品におけるビジネスの成長と利益を最大にする責任を持ちます。また、フィールドエンジニアは、担当装置における臨床的な知識も含む技術力向上に取り組み、コマーシャルの提案を含む医療機関におけるヘルスケアサービスの効果的な運用をサポートし、お客様からの信頼を獲得していきま。また、担当営業と共闘してシェアゲインにサービスとして貢献していきます。提携販売店と良好な関係を築き、ビジネスパートナーとして、地域に根付いたビジネスの展開を行います。GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
<職務内容>
- 病院内における医療機器(画像診断装置)の新規設置、導入業務。
- 顧客装置の安定稼働を目的として保守点検および故障修復業務とそれに伴う請求等の業務。
- 顧客とコミュニケーションを行い、顧客満足度の改善維持向上を行う。
- 顧客からのクレームを受け部内外関係者へ適切にエスカレーションを行い問題解決を図る。
- 業務を通じて発見された改善機会等について、積極的に部内関係者と協議し改善を図る。
<必須要件>
- 電気/機械系のフィールドサービス経験1~2年以上(未経験者の場合は電気/コンピューター/ネットワークの基礎知識)
- 顧客に論理的に発生事象を説明できるコミュニケーションスキル
- オペレーション改善を目的として自分の考えを持ち提案し実行する能力
- マニュアルを読解し点検・修理を正確におこなうスキル
- 顧客サイトにて発生した問題に対して正確にエスカレーションし解決に導くことが出来る能力
- 普通自動車免許
<あれば好ましい要件>
- X線作業主任者資格
- 英語力
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Additional Information
Relocation Assistance Provided: No
-
Hino, Tokyo GE HealthCare ￥900,000 - ￥1,200,000 per yearField Engineer performs various fieldwork duties including installation maintenance repair conservation and billing work in their designated area to maintain customer satisfaction levels and grow business opportunities for customers and products. · ...
-
Hino GE HealthCareField engineers are responsible for various field work, including installation, inspection, repair and maintenance of customer devices. They work to maintain and improve customer satisfaction while promoting business growth and profit through their product knowledge. · The job re ...
-
東京都 中央区 八丁堀駅, WONTECH JAPAN株式会社通斬 左 消（WONTECH Co. , Ltd.） ３％ · ８５ · ...
-
東京都 八王子市 石川町, オリンパス株式会社 $800,000 - $1,000,000 per yearThe Global Head of Internal Communications will establish and lead a high-performing, data-driven global internal communications center of excellence. The role ensures quality and process excellence, best-in-class editorial standards, continuous upskilling, and the adoption of AI ...
-
東京都 八王子市 石川町, オリンパス株式会社 ￥2,000,000 - ￥2,800,000 per yearThe Global Senior Director of Creative Services will lead Olympus's in-house global creative and content production hub. This role oversees a multidisciplinary team of strategic creatives, asset creators, videographers, and photographers supporting all business divisions and regi ...
-
東京都 八王子市 石川町, オリンパス株式会社 ￥2,400,000 - ￥2,800,000 per yearThe Global Supply Chain Business Project Manager plays a critical role in driving strategic transformation initiatives across the medical devices supply chain network. · Lead end-to-end delivery of global supply chain transformation initiatives focused on digital enablement, cost ...
-
Akishima Otis Elevator Co. ￥207,000 - ￥400,000Otis is the world's leading elevator and escalator manufacturing, installation, · and service company. We move 2.4 billion people every day and maintain approximately · 2.4 million customer units worldwide, the industry's largest Service portfolio.We are 72, · 000 people strong, ...
-
自動車整備・点検スタッフ
1ヶ月前
〒- 東京都 昭島市 田中町, 有限会社 関根車輛 ￥2,000,000 - ￥2,800,000 per year自社整備工場にて、自動車やトラックの整備業務をお任せします。未経験でも安心です。簡単な修理作業やオイル交換などもあります。 · ...
-
Kokubunji Quest GlobalWe are seeking a highly skilled Bilingual PLM Onsite Project Manager to join our team.The ideal candidate will have a strong background in project management, as well as proficiency in both English and Japanese. · ...
-
東京都 八王子市 滝山町, イオンネクスト株式会社· 物流センターにおいての管理業務(目安5年以上) · CFCの人員配置とサービスレベルの達成 · , CFC内作業進捗を監督し、定められたSLA(Service Level Agreement)の達成 · , '顧客サービスにマッチした出荷、時間内の入荷・棚入れ業務の終了、業務品質の確保' · ,CFCのKPI管理及び改善活動の推進 · , '客観的な数値を用いてCFC内の業務を評価' 'データだけでなく作業現場の意見を取り入れ改善活動をリード' · , ...
-
Kokubunji, Tokyo Quest GlobalWe are seeking a highly skilled Bilingual PLM Engineer with strong proficiency in Japanese and English to support product lifecycle management initiatives across global engineering and manufacturing teams. The ideal candidate will have hands-on experience with PLM systems (Teamce ...
-
Hachioji, Tokyo Agilent Technologies+ Software R&D Engineer + · As an engineer in the ICP-MS Software R&D team you will play a critical role in designing developing testing and debugging software programs and tools that enable the operation and control of Inductively Coupled Plasma Mass Spectrometry (ICP-MS) · Job ...
-
Hachioji Agilent Technologies ￥1,080,000 - ￥1,800,000 per yearWe are looking for a Graduate Field Service Engineer to support our customers by ensuring their Agilent systems operate at peak performance. This is an exciting opportunity to start your career with a global leader in life sciences and analytical technologies, where your work dir ...
-
東京都 小平市, Quest GlobalWe seek experienced Technical Lead with a minimum of 7 to 12 years of experience in development and debugging of complex real-time software (middleware and applications) for embedded platforms. · The ideal candidate will be responsible for successful project execution while maint ...
-
Kodaira, Tokyo Quest GlobalWe are seeking an experienced technical lead with a minimum of seven to twelve years · of experience in developing complex real-time software on embedded platforms. · Participate in debugging, · implementation,integration,and testing by following system architectural strategies ...
-
Sagamihara Johnson & Johnson MedTechWe believe health is everything at Johnson & Johnson where our strength in healthcare innovation empowers us to build a world where complex diseases are prevented treated and cured. · ...
-
Sr. Workplace Health
2週間前
Sagamihara AmazonAmazon seeks an experienced Safety Manager to join our Workplace Health & Safety (WHS) team in pursuit of our vision to become Earth's safest workplace. · ...
-
Area Manager, FC, FC
4週間前
Sagamihara, Kanagawa Amazon ￥3,000,000 - ￥6,000,000 per yearThis is a position where you can advance your career even if you have no experience in logistics. · ...
-
Asao-ku, Kanagawa PERSOL CAREER BRS (Bilingual Recruitment Solutions)A global industrial technology company requires a Service Manager to lead its service department with three employees. The manager will be responsible for commercial numbers and goals related to service revenue and profitability. · ...
-
Sagamihara Bosch Japan ￥1,400,000 - ￥2,800,000 per yearWe are looking for an International Tax Governor to join our global tax team. The successful candidate will be responsible for monitoring, assessing, and managing tax risks associated with our business activities in the Heating, Ventilation, and Air Conditioning solutions busines ...
-
Sagamihara エクイニクスHas a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. · ...
