【職務概要】
■Salesforce × 業務設計
・Salesforce(SalesCloud)を中心とした運用設計・要件整理・仕様変更対応・再アーキテクチャの推進
・他部門(セールス・CS・マーケティング)との折衝と、要件のAsIs/ToBe設計
・Salesforce外部ツールとの連携設計(Amptalk, FORCAS, Account Engagement等)
■AIオペレーションマネージャーとの連携
・Salesforceを起点とした行動・顧客データを、AI分析・オートメーションと連携させる業務基盤の整備
・RPA・生成AI(LLM)・BIとの統合を見据えた業務再設計・PoC推進
・AIオペレーションマネージャー等との協業による「AIが活躍できる業務構造」づくり
【組織横断の業務改善】
・営業現場に即したデータ設計と活用促進
・オペレーションKPIの定義と定点モニタリング設計
・業務改善提案から運用定着までのプロジェクト推進
【業務内容変更の範囲】
同社業務全般
【求める人材】
【必須】
・Salesforceの構築・運用・保守に関する3年以上の実務経験(特にSalesCloud)
・複数部門との業務要件整理~運用設計までを自走できるコミュニケーション力と構造化力
・データ活用を前提とした業務改善/オペレーション設計の経験
・AIに関する基本的理解(LLM、RPA、BIなど)
【尚可】
・Salesforce認定資格(Admin, Advanced Admin, Platform App Builder 等)
・業務設計や業務BPRの経験(業務コンサル、BizOps、戦略部門などでの経験含む)
・AI連携やPoC設計の経験(ChatGPT、Claude、Reka、Zapier等の活用含む)
・SQLやBIツール(Tableau、Lookerなど)でのデータ分析経験
・プロジェクトマネジメント(PM、PMO)経験
【給与】
年収:1000万~1800万程度
年俸制:月額416667円
給与:■ご本人のご経験・スキルを考慮の上、決定
賞与:無
昇給:年2回(4月・10月)
【勤務地】
東京都港区三田3丁目11-24 国際興業三田第2ビル9階
京急本線「泉岳寺」駅徒歩1分/各線「高輪ゲートウェイ」駅徒歩9分
勤務地変更の範囲:勤務地からの変更はなし
【勤務時間】
フレックスタイム制(コアタイム10:00~15:00)標準労働時間帯:10時00分~19時00分
【雇用・契約形態】
契約期間:無期
試用期間:有(6ヶ月)
【待遇・福利厚生】
借り上げ社宅制度、引っ越し手当、リファラル採用報酬、簿記取得補助、PC周り備品補助
喫煙情報:屋内禁煙
【休日・休暇】
土曜日、日曜日、祝日、年次有給休暇、慶弔休暇、育児休暇、生理休暇
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