About Klick Health
For the past 28 years Klick Health has helped life science clients bring their groundbreaking ideas to market. We've also spent that time creating an ecosystem for talented and empathetic individuals to chase their passions while creating long-lasting friendships in the process. What does that mean for you? Well, we grow a lot—like every year for 28 years and counting. And as we evolve and scale, so does our global reach. With that in mind, Klick Health is opening offices in key global markets, and hiring people from those markets who value the health of their communities.
Our philosophy is to invest in people early and to develop future leaders at all levels. It's what's put us on multiple Top 10 lists for workplace culture—we give people the necessary guidance and room to innovate. We know that career paths are seldom simple and straightforward, but we see that as an asset. If you feel like you'd be a good fit, please apply and join us in doing health differently.
This role acts as a strategic bridge between Japan and Global, driving the successful expansion of our client's healthcare portfolio in Japan and ensuring that local market insights meaningfully inform global strategies and decisions. The position also plays a critical coordinating role between Japan and Global aligning perspectives, priorities, and execution.
Key Responsibilities
- Market and Strategic Leadership:
- Build trusted relationships with senior client partners in Japan, becoming a key strategic advisor and driver of client success.
- Develop a comprehensive understanding of the Japanese healthcare market - including key therapeutic areas, treatment pathways, and evolving competitive dynamics.
- Create evidence-based strategic hypotheses and differentiation strategies for priority brands.
- Translate Japan-specific insights into globally relevant strategies, ensuring they influence global positioning and brand planning.
- Global Alignment & Negotiation:
- Articulate Japan's perspective clearly and convincingly in discussions with Global teams.
- Engage in constructive, data and insight-driven debate to shape and adapt global assets and campaigns for local impact.
- Serve as the Japan-to-Global "voice of the market", ensuring alignment on objectives, resources and execution standards.
- Messaging & Content Architecture:
- Design clear value propositions and messaging frameworks for key audiences (HCPs, payers, patients).
- Lead transcreation and localisation efforts, ensuring that scientific accuracy and emotional resonance coexist.
- Partner with medical, legal, and regulatory (MLR) teams to streamline approval processes while maintaining compliance and scientific integrity.
- Omnichannel Execution:
- Shape the customer journeys across touchpoints (congresses, MR visits, webinars, digital content, portals, patient initiatives).
- Define measurable KPI frameworks and collaborate with data and analytics teams to optimise engagement and outcomes.
- Develop operational playbooks and share best practices across regions.
- Collaboration & Governance:
- Coordinate the bi-lateral rhythm of Japan-Global meetings, including agendas, discussion materials, and decision tracking.
- Ensure effective alignment between local and global marketing, medical, legal, and access teams.
- Act as a facilitator of transparent communication and mutual understanding across cultures and disciplines.
Required Qualifications:
- Language: Native Japanese; English fluency at C1+ level (able to produce executive summaries and engage in high-level negotiations).
- Experience: Minimum 10–15 years in healthcare, with exposure to brand strategy, marketing, or market access.
- Functional Expertise: Strong understanding of Japanese healthcare ecosystems and leading therapeutic areas.
- Regulatory Knowledge: Familiarity with Japan's Pharmaceuticals and Medical Devices Act (PMD Act), JPMA Code, and MLR processes.
- Analytical Capability: Ability to interpret and apply data (RWE, claims, IQVIA, digital analytics) to strategic decisions.
- Collaboration Skills: Demonstrated success leading cross-functional, multicultural teams toward shared goals.
- Presentation Skills: Proven ability to craft and deliver clear, persuasive presentations that communicate complex strategies and insights to diverse audiences.
- Communication Skills: Japanese: concise, persuasive one-pagers for internal alignment. English: clear, data-supported executive summaries for global leadership.
- AI Capability: Comfortable using and integrating AI tools into day-to-day work to enhance efficiency, insights, and decision-making.
Core Competencies:
- Strategic Clarity: Able to distill complexity into clear, actionable priorities.
- Outcome Orientation: Drives discussion toward concrete decisions and deliverables.
- Cultural Fluency: Balances Japanese consensus-building with global speed and assertiveness.
- Integrity & Compliance: Consistently upholds ethical and regulatory standards.
- Resilience: Calm and decisive under ambiguity or resistance.
- Storytelling: Transforms data and insights into compelling strategic narrative.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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