Senior Associate, Relationship Management

23時間前

Tokyo THE BANK OF NEW YORK MELLON CORPORATION

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - % of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.

We welcome you to apply When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

We're seeking a future team member for the role of Senior Associate, Relationship Manager , to join our Asset Servicing team. This role is located in Japan (Tokyo) – HYBRID.

In this role, you'll make an impact in the following ways:

Client Management:

  • Incumbent builds client relationships as appropriate predominantly through RM interactions.
  • Assists with the internal coordination of deals and serve as a liaison between product groups and the RM to deliver tailored solutions to the client. Incumbent may accompany and assist the RM in client meetings.
  • Liaises with appropriate internal contacts to ensure client inquiries and requests are satisfied in an accurate and timely fashion.
  • Assists with client presentation preparation.
  • Serves as a liaison with Corporate Marketing for BNY Mellon marketing materials and other information presented to clients.

    • Client Strategy:

  • Facilitates development of new business, retaining of existing revenue streams, broadening of existing relationships and ensures the highest level of customer service through research, analytics, and internal coordination.
  • Responsible for achievement of organic, incremental growth (revenue, asset) goals within assigned client portfolio.
  • Serves as a liaison between Relationship Management and the businesses to ensure the accuracy of Relationship Management sales reporting.
  • Prepares and maintains divisional reports. Works with other internal constituencies to obtain data and ensure the accuracy of reports. Performs Ad Hoc research reporting when requested.
  • Prepares business overviews for assigned groups to include but not limited to pipeline, trending, and year over year analysis.
  • Provides baseline revenue generation reporting and verify information with the associated businesses.

    • Administrative:

  • Maintains the CRM database, assisting with data entry ensuring data integrity and quality assurance.
  • Researches, constructs, organizes, presents, and drives the implementation of client account plans. Updates account planning information as appropriate.
  • Updates client information based on Know Your Customer (KYC) policies.

    • To be successful in this role, we're seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
  • + years of total work experience preferred.
  • Experience in Relationship Management, Client Services or Account Management preferred.
  • Applicable local/regional licenses or certifications as required by the business.
  • In depth understanding of local/cultural nuances with bi-lingual capabilities (English and Japanese).

    • At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

  • Fortune World's Most Admired Companies & Top for Diversity and Inclusion,
  • Bloomberg's Gender Equality Index (GEI),
  • Human Rights Campaign Foundation, Corporate Equality Index,
  • , Disability: IN – % score,
  • Dow Jones Sustainability Indices, Top performing company for Sustainability,
  • Forbes Blockchain ,

    • Our Benefits:

    BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

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