Hybrid role in a prime Tokyo location
企業情報
The employer is a large organization operating in the IT sector. They are known for offering innovative solutions and maintaining a strong presence in the industry.
職務内容
Provide L2/L3 support for Veeva CRM web and mobile, troubleshooting incidents and ensuring stable system performance.
Configure and enhance Veeva CRM (fields, layouts, workflows, validation rules, Apex, LWC) to meet evolving business needs.
Manage CLM content, data loads, integrations, and scheduled jobs to support commercial operations.
Maintain secure environments through backup/archival processes and proactive monitoring across the Veeva ecosystem.
理想の人材
A Successful Veeva Support Analyst Should Have
Strong hands-on experience with Veeva CRM (including configuration, troubleshooting, and L2/L3 application support).
Solid knowledge of Salesforce fundamentals such as Apex, Lightning Web Components (LWC), workflows/flows, validation rules, and data management tools.
Ability to analyze issues, perform root‑cause investigations, and deliver reliable fixes or workarounds in a fast‑paced environment.
Business‑level English and Japanese (N1-N2) with strong communication skills for collaborating with global teams and commercial stakeholders.
条件・待遇
Opportunity to work using English and Japanese
Be part of a large organization
If you are passionate about providing Veeva system support and thrive in the IT industry, we encourage you to apply for this exciting opportunity.
Contact:
Serina Miyazono
Quote job ref:
JN
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