Location: Tokyo, Tokyo JP Randstad Sourceright

Job Number:

External Description:

Title: Digital Operations Specialist 

Company type: FMCG

Enables effective operationalization and ongoing maintenance of digital solutions after they are developed, including:

Manages deployment activities into the market in partnership with Enterprise and Market Product Owners
Supports ongoing channel operations support for web, mobile, physical presence, etc.
Manages operations and maintenance of Digital-owned channels and channels where Digital is the strategic partner
Social properties management
Social listening actions
Executing digital rewiring throughout the organization to increase the the company's knowledge, aptitude, and curiosity surrounding digital
Identifying product issues for appropriate resolution or escalation as part of ongoing iteration work

Other duties:

Full proficiency in one or more digital functions.

Supports internal clients.
Leads assigned projects.
Manages programs.

Requirements:

Ability to triage, quantify, and prioritize production issues to ensure timely resolution and minimal business impact.
In-depth knowledge of monitoring performance of both on-premises and cloud systems using a variety of dashboards and tools
Partner with development teams and peers to effectively respond to production needs
Strong communication skills to keep Enterprise teams informed of updates, outages, and maintenance windows.
Perform multiple tasks concurrently and respond to emergency situations effectively Ability to work on multiple digital projects, as well as manage day to day operations Excellent problem-solving skills
Experience working in Agile methodology

Job Number:

Community / Marketing Title:
Digital Operations Specialist

Location_formattedLocationLong:
Tokyo, Tokyo JP



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