Install Customer Engineer I

2週間前

Hiroshima Applied Materials Full time

Key Responsibilities:

  • Performs all standard service activities through Tier0 & Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
  • Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
  • Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
  • Strives to perform BKM's assisted. Uses knowledge management systems. Follows all IP guidelines.
  • Able to diagnose and resolve basic technical problems.Understands and supports escalation plan. Supports seniors for Day-Day CM resolution.Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train/ OJT in primary product and platform.
  • Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
  • Develops the ability to represent Applied Materials to the customer.Uses good customer service skills at all times while maintaining a professional demeanor.Displays respect for the customer by maintaining an orderly work area.
  • Complies with all safety procedures and consistently demonstrates safety as a value.
  • Take on projects which inline with company & organization's objectives

    • Functional Knowledge:

  • Develops skills to perform basic activities in own job.

    • Business Expertise:

  • Understands how the assigned duties integrate with others in the team.
  • Develops responsibility forcustomer satisfaction within work area.

    • Leadership:

  • Has no supervisory responsibilities.

    • Problem Solving:

  • Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.

    • Impact:

  • Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.

    • Interpersonal Skills:

  • Uses communication skills and common courtesy.

    • Qualifications

    Education:

    Associate's Degree

    Skills:

    Certifications:

    Languages:

    Years of Experience:

    1 - 2 Years

    Work Experience:

    Additional Information

    Time Type:

    Full time

    Employee Type:

    Assignee / Regular

    Travel:

    Yes, 75% of the Time

    Relocation Eligible:

    No

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