Hiroshima GE Healthcare Paid Work

Job Description Summary

ヘルスケア・デジタル(HCD)製品の新規導入に伴う新規設置稼働業務、システムアップグレード業務ならびに障害対応や点検などの保守業務を担当。

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

ヘルスケア・デジタル(HCD)製品の新規導入に伴う新規設置稼働業務、システムアップグレード業務ならびに障害対応や点検などの保守業務を担当。医療情報の専門知識を生かし、顧客との会話を通じて、技術面の支援を提供する非常に重要な役割を担う。

ヘルスケア・デジタル・ソリューション営業もしくは導入プロジェクト担当チーム等、HCD本部内外関連部署への情報共有・スムーズな引継ぎを実施。

  • クライアント/サーバ・システム等のITパッケージ製品の設置、導入業務
  • 製品トレーニング等で製品仕様を理解し、且つ継続的にトレーニングに参加することで作業品質維持する
  • システム導入、アップグレード及び保守業務においては、あらかじめ定められた方法を守り業務を実施する
  • 業務遂行時を通じて発見された改善機会等について、積極的に部内関係者へエスカレーションする
  • 顧客サイトにおけるシステム構成、ユーザーの運用状況、改善要望要因などを定期的に更新する
  • リモートもしくはオンサイトによるお客様納品システムのサポート保守業務

Qualifications/Requirements

  • フィールドサービス又はシステムインテグレーション経験1~2年以上
  • 顧客に論理的に発生事象を説明できるコミュニケーションスキル
  • オペレーション改善を目的として自分の考えを持ち提案し実行できる
  • 製品マニュアルを理解し顧客サイトにおいて稼働作業、保守作業を主導
  • 顧客サイトにおけるシステムの適切な稼働・保守運営において事業部判断が必要になった際の連絡、相談を適時・正確にエスカレーション出来る能力

Desired Qualifications/Requirements

  • Network(Router/Switch設定など)の構築
  • UNIX、Windows、仮想化環境構築経験
  • 医用画像診断装置もしくはその他装置のトラブルシューティング業務経験
  • PACSや電子カルテシステムなどの医療系システム導入時におけるSE業務経験
  • DICOM、HL7、IHEなどの医療システムに用いられる各種規格の知識
  • 基本的な英語の読み書き(英語で記載された製品マニュアルの理解、英語によるGlobal人員とのメールでのコミュニケーション)

About Us

ヘルスケア・デジタル(HCD)では、ヘルスケア・デジタル ソリューション群(PACS、統合画像管理参照システム、RIS/Report、医用画像外部保管サービス)及び、これらの販売・新規設置・構築・保守サービスを行っています。

それにより病院内のワークフローやオペレーション効率化の実現、データ管理の統合、地域医療連携に貢献しています。

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-JO1

Additional Information

Relocation Assistance Provided: No




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