We are looking for someone to craft an exceptional experience for clients as they strive to create world changing innovation.
This is a perfect opportunity for someone who already has experience in and wants to develop their skills in a versatile role which will include mentoring, training, and supervising the team, and helping with the training and mentoring of new career track employeesABOUT CIC CIC builds and connects thriving innovation communities around the world. Founded in 1999 in Cambridge, MA, we were one of the first companies to offer flexible office space and coworking options, providing a platform for the world's most impactful entrepreneurs to innovate better and faster. Today, we manage a global network of innovation-focused workspace, laboratories, and event space across North America, Europe, and Asia, and continue to expand globally
ABOUT CIC TOKYO CIC Tokyo is our first site located in Asia. Opened in October 2020 in one of the business districts of Minato-ku, CIC Tokyo is a one-of-a-kind innovation-oriented center in Japan with a total area of about 6,000 square meters on the 15th and 16th floors of the Toranomon Hills Business Tower. We provide a vast workspace with the capacity to house more than 250 companies. CIC Tokyo is centered on companies that aim to grow, and communities and services that are looking to accelerate their business growth and global expansion. Because of its influence in startup and innovation scenery, CIC Tokyo has frequent visits of VIPs such as Prime Minister Kishida, Governor Koike, and other business leaders in Japan. It is now recognized as a prestigious center of new businesses and startups by business leaders throughout the country Learn more about us here
YOUR DAY-TO-DAY
WORK:
As part of the Community Operations team, the Community Operations Lead is responsible for building community and establishing relationships. Creating social spaces and tending to the commons, the Community Operations Lead fosters the most consistent, meaningful relationships with clients on their floors. This person acts as a main point of contact for any question that a client has in a community
Potential responsibilities will include:
- Initiating and developing trusting relationships with clients and colleagues
- Maintain a constructive landlord-tenant relationship with building management
- Handle difficult client requests or encounters to maintain overall service quality and client satisfaction
- Continually striving to improve and refresh spaces that cause clients and community members to come together in effective ways
- Facilitating office moves and setups
- Troubleshooting office equipment in case of simple problems or escalating it to the appropriate department
- Coordinating and liaising with other teams across CIC to share resources most efficiently
- Designing and utilizing a range of deliberate communications tools to educate and engage members
- Support the professional development of all team members
- Taking a lead in mentoring and training new members who may join as part time or full time
The ideal candidate will:
- Have experience in managing an operations team in a fast-paced environment for at least 5 years
- Remain personable, happy-to-help, and calm in any environment
- Be comfortable with power drills, ethernet hubs, and proper punctuation
- Be able to juggle many tasks and pay close attention to detail
Lead by example:
be willing to get your hands dirty, build a desk, fix a copier, etc
- Proactively seek out and master new skills
- Explore and balance multiple perspectives on a situation or solutions to a problem
- Communicate creatively and effectively to clients and staff, both in person and in writing
- Possess a natural interest for helping others and solving problems
- Be a true team player with the capacity to foster and maintain positive working relationships with clients, colleagues, building management, and vendors
- Work comfortably with everyone, treating everyone as an equal
OUR OFFER
- Competitive salary, adjusted to match your experience
- Permanent contract
- Commuting / transportation allowance
- Massage session once a month
- Allocated budget for training (customized to specific requirements of the role and organization's objectives
CIC welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status or disability.
We are proud to be an equal opportunity employer-
Tokyo TIER IV ￥483,000 - ￥1,375,000 per yearティアフォーが開発を主導する自動運転OSS「Autoware」は、現在、世界中の多様な環境での走行適合と商用展開を加速させています。この成長を支える鍵は、各地域の走行環境へスピーディに適応し、かつ将来にわたって安定的な継続運用を可能にする、高度なデータオペレーションの実現にあります。社会保険完備(厚生年金、健康保険、雇用保険、労災保険) · 通勤手当支給(社内規定に準ずる) · ライフサポート(育児休暇や介護休暇、時短勤務など) · ...
-
Tokyo TIER IV ￥483,000 - ￥1,375,000+ティアフォーが開発を主導する自動運転OSS「Autoware」は、現在、世界中の多様な環境での走行適合と商用展開を加速させています。この成長を支える鍵は、各地域の走行環境へスピーディに適応し、かつ将来にわたって安定的な継続運用を可能にする、高度なデータオペレーションの実現にあります。+戦略的データセット構築工程管理技術・プロダクト開発のロードマップに基づき、データ収集・アノテーションの年間計画と予算の策定 · + · + · ,data_operation_lead,jobs,in_tokyo,japan ...
-
Tokyo CIC (Cambridge Innovation Center)We are looking for an engaging and dynamic specialist to join our team as Community Operations Lead in Tokyo. · CIC builds and connects thriving innovation communities around the world. We provide a vast workspace with the capacity to house more than 250 companies. CIC Tokyo is c ...
-
Tokyo, JP CICCIC Tokyo is looking for an engaging and dynamic specialist to join our team.We are looking for someone to craft an exceptional experience for clients as they strive to create world changing innovation. · Initiating and developing trusting relationships with clients and colleague ...
-
Tokyo, JP CICCIC Tokyo is looking for an engaging and dynamic specialist to join our team.We are looking for someone to craft an exceptional experience for clients as they strive to create world changing innovation. · ...
-
Tokyo CIC (Cambridge Innovation Center)We are looking for an engaging and dynamic specialist to join our team to craft an exceptional experience for clients as they strive to create world changing innovation. · Initiating and developing trusting relationships with clients and colleagues. · Maintain a constructive land ...
-
Tokyo CIC Full time￥1,500,000 - ￥1,800,000 per year+h2>About Us · CIC builds and connects thriving innovation communities around the world. · Initiating and developing trusting relationships with clients and colleagues · Maintaining constructive landlord-tenant relationships with building management · ...
-
Tokyo CIC (Cambridge Innovation Center)CIC Tokyo is looking for an engaging and dynamic specialist to join our team. · Craft an exceptional experience for clients as they strive to create world changing innovation. · ...
-
Tokyo AnthropicWe're seeking an experienced Japan Developer Community Lead to establish and scale Anthropic's developer community in one of our most strategic international markets. · About The Role · We're seeking an experienced Japan Developer Community Lead to establish and scale Anthropic's ...
-
Tokyo, Japan AnthropicAnthropic's mission is to create reliable AI systems. · ...
-
Tokyo Plaud+Job summary · Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions. · +Serve as the voice of our brand in our online communities, actively engaging with users, answering questions, an ...
-
Tokyo, Tokyo INFORICH Inc. ￥4,000,000 - ￥6,500,000 per yearThis position is for Global Communication Center(GCC), inside Global Business Division in 2025. CHARGESPOT operates business globally through direct and franchise models.Build and maintain close relationship/communication with key contacts(subsidiaries and FCs) to properly unders ...
-
Shibuya INFORICH Inc. ￥4,000,000 - ￥6,500,000This position is for Global Communication Center(GCC), inside Global Business Division in 2025. · As part of our company value to "GROW GLOBAL", our regional teams work closely to share business success and resources. · As an Associate or Senior Associate in GCC, the candidate wi ...
-
Japan PlaudWe are building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, · loved by over 1,000,000 users worldwide since 2023.Serve as the voice of our brand in our online communities, · Act as a first res ...
-
Tokyo Plaud+Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,000,000 users worldwide since 2023. · + · +Serve as the voice of our brand in our online communities, actively en ...
-
Tokyo, Tokyo Amgen ￥30,000,000 - ￥50,000,000 per yearThis role will oversee centralized administrative operations that span beyond Commercial to include Marketing, Sales, Medical, R&D, Finance and HR ensuring compliant efficient and scalable processes that enable business excellence. · ...
-
Japan - Tokyo AmgenThis Operational Excellence Lead will lead a newly established team under Business Excellence focusing on driving operational simplification standardization and automation across the organization. · Lead centralized administrative operations with expanded scope including P2P even ...
-
Tokyo Rakuten ￥3,000,000 - ￥6,000,000 per yearAs a Lead Operation Producer at Rakuten Payment Inc., you will lead team members in swift resolution of system incidents and handling of system-related inquiries.Play as the point of contact role for system-related inquiries. · Engage in continuous work process improvement activi ...
-
Tokyo TikTokWe are looking for entrepreneurial spirits to join our monetization strategy and operations (MSO) team. You will have a ground floor opportunity to shape monetization efforts in Japan. · Serve as the primary strategic partner for our monetization team. · Develop monetization stra ...
-
Tokyo Wipro+ Leads the data center tower, managing infrastructure operations including virtualization, storage, and backup systems. · + Windows/Linux Server Administration with VMware ESXi & vCenter Management (DC) · + Enterprise Backup Tools (Veeam, NetBackup) Job summary ...
-
Tokyo, Kantō, Japan Uplift People ConsultingThe Payroll Operations Team Lead will lead and manage the payroll team ensuring accuracy compliance timely payroll processing serve as subject matter expert on payroll regulations answer internal inquiries establish maintain enforce operational procedures internal controls monito ...
